Moving & Downsizing Services in Maryland, DC & Northern Virginia

We’re here to help! We’re the best decision you can make to simplify your move. Potomac Concierge has experts you can trust to jumpstart your move efforts.

Moving is almost always a stressful process, but it doesn’t have to impact your busy schedule. Whatever help you need, from overseeing movers to coordinating the entire process, you can turn to Potomac Concierge.

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Discover Why Our Clients Love Us

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Excellent
4.9
Lauren Armstrong
Aida and her team made our move as painless as possible and dare I say it…fun! Thanks to them we were able to sleep comfortably in our new unpacked and organized home the same day we moved in. I can’t thank them enough for literally lightening the load off my shoulders. If you have any doubts about hiring Potomac Concierge don’t! They are amazing.
Response from the owner:Thank you so much for the kind words. It was fun! We loved working with your family. COngrats on your beautiful new home.
Aisha W.
I worked with Potomac Concierge in November 2019. I was moving with my toddler son from a 3-bedroom apartment in Bethesda to a house in Friendship heights….
Lisa Stark
I had a last minute need for someone to pack up and clear part of the items in my basement and Potomac Concierge was amazing. I called on a Friday. They had someone here on a Monday morning and it was done perfectly! I'd use them again in a heartbeat!
Response from the owner:Thank you so much for your kind review, Lisa! So glad we were able to assist you. Please reach out to us should you need our services again.
Susan Trachman
I cannot say enough good things about this company. I hired them to help me with my downsizing and move from Potomac Maryland to Falls Church Virginia. I would not have been able to continue to work full time and manage all of this by myself. From the moment I spoke with the owner, Libby Kinkead, I knew that I was in good hands. She linked me with Cheryl McGinnis who is a godsend. After I told her what I needed, she essentially took over. She interviewed movers for me and negotiated a very fair price with the one I chose (who I also highly recommend; Commonwealth Movers with Lionel's team). She was able to be present for Greendrop, the company I hired to come and look at a very large donation and also was there when Purple Heart came to take things away. Throughout, she was knowledgable, professional and extremely supportive. She even managed the final item after I physically moved out; having the leftover "junk" taken away by a company she recommended. Even after the move was complete, I contacted Cheryl to help me with an issue with my new home. It required foundation work that was to be done by a structural engineering company. Unfortunately, the company is terrible at communicating with their clients. Somehow, she worked her magic and was able to get through to the right people, and the job is almost done. I will absolutely use them again and would be happy to speak with anyone who is considering hiring them. Thank you again Libby and Cheryl!!!
Abbie Burke
All of the women I worked with from Potomac Concierge (Cheryl, Vikki, Trish) were not only helpful, organized, energetic and focused, but they were also not afraid to get their hands dirty to get the job done. And they did it all with a sense of humor, warmth and the wisdom that comes only from experience. They efficiently helped me move out of my house, including sorting and cleaning most of my belongings, and move into a rental house after experiencing an environmental disaster in our home. I would use them time and again. I highly recommend their services.
Dion
My wife and I called Potomac Concierge at the last minute after moving into our new home. Aida was professional, courteous and accommodating. She set an appointment for the next day. Upon arriving Aida and her team were ready to work. They were beyond helpful and very organized. They helped my wife and I unpack ALL of our boxes, setup and organize our kitchen master bedroom and our closets. It was unbelievable how fast and efficient they work. If you're serious about getting organized or need help unpacking they should be your first call. Thanks again Aida and Potomac Concierge. You guys are greatly appreciated.
Response from the owner:Thank you so much for the kind words. We loved working with you and your family. We expect pictures of both finished products 🙂
Kendra Outler
I called Potomac concierge when my office and life was a mess. Very busy.I was embarrassed to have someone look at it. I got an angel from Potomac Concierge and she came in and helped me organize my office. They have outstanding staff who very professional and caring. Best decision and work every penny!
Response from the owner:Thank you so much for your review Kendra. We were so happy to help get your office organized, and take some of the stress out of your life.
Glen Kruglak
Lauren Labrada inspects our home while we are in Florida. She is timely, professional, courteous, and most helpful. A real asset.
Response from the owner:Thank you very much for your review. It is our pleasure to assist you and we look forward to helping for more years to come.
Bridget Bowers Maybud
Using Potomac Concierge Services has been a game changer and amazing for our family! They helped us prepare for a move to temporary locations in preparation for a house renovation. Robin and team were incredible/terrific/great! They helped us declutter our house before we moved, helped coordinate the move, helped pack and unpack into our new temporary spaces! They thought of all the details that I would have forgotten. And, they also supported during the stressful moments. This is the first week that I have not seen any of them in the past two and a half months and I miss them. They are all so pleasant, helpful and fun. We are going to use them when we move back into our house and will continue with them on an ongoing basis so we can stay organized. Thank you, thank you, thank you, Potomac Concierge!
Response from the owner:Dear Bridget, we are so glad we were able to help you and the family get moved and settled and look forward to getting you back into the new and improved house! You were a pleasure to work with – thank you.
Patty Daniels
We are so grateful to have Potomac Concierge team up with us when getting a property ready to sell. Their organizational expertise in decluttering, packing, and selling items of value help us get the maximum dollars for our sellers in the most efficient time possible! Patty Daniels/ Lori Leasure Team Washington Fine Properties
Response from the owner:Thank you so much for your trust in Potomac Concierge. Your professionalism and expertise make our job easy!
Rachel Bernhard
Vicki with Potomac Concierge was amazing! She did an incredible job helping to tweak and organize our closet, and it looks so neat and beautiful. We have worked with Potomac Concierge in the past when we moved and needed help with unpacking and organizing and are always pleased with the team.
Response from the owner:Hi Rachel. We are so glad that Vicki could help give your closet a makeover! Thank you for once again trusting Potomac Concierge to help keep you organized.
Patrick Ronan
Prior to the COVID pandemic, I commuted to Washington, D.C. each week for work. Since March 2019, my business travel has been limited, but I continue to maintain an apartment in D.C. I've had the pleasure to work with Kelly W., as she has managed cable/WiFi installation, furniture delivery, coordinating the delivery of packages, etc. She is friendly and professional, and flawlessly manages any task, no matter how complex. Kelly W. has taken a big source of stress out of my life and comes with my highest recommendation.
Response from the owner:Thank you very much Patrick. It is a pleasure to work with you and we look forward to continuing to help in every way we can.
Nick Freshman
Absolutely incredible group of people. Help my father transition to a new facility, and made the process extremely easy and anxiety free.
Response from the owner:Thank you so much for your kind words. We're so glad we could help make your father's transition easier and less stressful. Wishing him all the best!
Hilary Anthony
I can’t say enough good things about Potomac Concierge! I reached out to Aida about help with a big move (two houses into one) and she replied immediately. Her team took care of coordinating with the movers, handling no parking signs and ALLLLL the packing and unpacking. (They even did thoughtful things, such as reach out to neighbors.) I can’t tell you what a relief it is to be moved in and have every box out of the house within 24 hours – and to have everything thoughtfully organized and put away. To top it off, everyone was incredibly nice and friendly, even towards our nosy pets 🙂 Hire Potomac Concierge!
Susana Gordona
Libby Kinkead and Potomac Concierge have truly created a process and built a team that simultaneously expedites, accelerates and humanizes moving from one home to another! Leading up to the move, Potomac Concierge specialist, Kim, became an essential part of my daily sorting / purging / packing process – frequently taking initiative to help me prioritize getting specific tasks completed (even running errands when needed). Move Day itself was an incredible experience of how productive and supportive a team of six people can be – with no one duplicating anyone else's work tasks. What Potomac Concierge did for me in one day, truly would have taken me 3-6 months without them! My new place already started to feel like home the first night I slept there (and Potomac Concierge even made up my bed in pre-selected fresh sheets!).
Response from the owner:Susana, thank you for the great review! Glad we could help with your organization and moving needs! Contact us for any future help!
Rachel Teel
Highly recommend Potomac Concierge! Called to see about same day errand runs while I was in the DC area for business. Libby was so helpful and set everything up over the phone in minutes. They are super efficient with great communication. Jamee went above and beyond to make sure the clothes I needed for a meeting were not only there in time, but steamed! This team was a total lifesaver! Thank you!
Response from the owner:Thank you so much Rachel – so glad we were able to help. Best wishes to you.
Marilyn Bracken
I had the Power of Attorney for a retired Foreign Service Officer who had been living in a retirement home for the last seven years. He owned a lovely one-bedroom apartment in Georgetown which had remained empty during that time. Since I worked full-time and travelled frequently, I did not have the time to clean out the apartment and prepare it for sale. I hired Potomac Concierge, and specifically, Janet, to prepare the apartment for sale by removing all the furniture, clothes, books, and anything of value and then staging it. Janet and her colleagues cleaned the apartment, arranged for auctioning the valuable pieces, replaced the carpeting with hardwood floors, repaired the windows, arranged for painting of the entire apartment, and arranged for distribution and donation of remaining items to the proper organizations. They also cleaned and removed all items in the storage room. All of this was accomplished within a month with very few calls to me. The staff, and particularly Janet, did an outstanding job. They are very professional, have access to good contractors, and removed a terrific burden from me.
Response from the owner:Thank you so much for your kind words. We appreciate the trust you placed in us to assist your client and so happy we could help.
Debbie
There is much to say, so to keep it short… Shannon with Potomac Concierge is excellent! She is professional, kind, on time, gets the job DONE and offers no judgment. Thank you, Shannon! Lauren in the office is responsive, knowledgeable and kind as well! I highly recommend PC and if you want a trusted service professional, Shannon is the way to go!
Response from the owner:Thank you so much for the kind words! We’re so glad to hear you’ve had such a positive experience. Shannon is truly amazing, and we’re lucky to have her on the team! I’ll be sure to share your feedback with her—it will mean a lot. And thank you for the shout-out as well—it’s always a pleasure supporting you. We really appreciate the recommendation! – Lauren & The Potomac Concierge Team
Brittany Griffin
I cannot recommend Potomac Concierge highly enough. We hired them to help organize our kitchen in our new home and Rachel and Michelle were an absolute dream team. They worked efficiently and asked really smart questions to help me figure out where things should go in our unusually shaped space. By the time they left, we were easily 80% done with our kitchen and I'm already scoping out new projects to hire them for again. If you're thinking about working with Potomac Concierge — don't hesitate!!
Trish Rudnick
Aida and her team were amazing! With everyone home during COVID-19 we needed more space. Luckily we found a great house but then It dawned on me, we had to move. Luckily our realtor was able to recommend Potomac Concierge a turnkey and contactless(if you opt for that) company that takes care of every detail of your move. After 1 phone call with Aida I felt the stress and pressure of the move melt away. Timeline, logistics, packing, unpacking, organizing of our home and much more. Great attention to details. Highly recommend. We will never move without Potomac Concierge
Response from the owner:Trish, thank you so much for your wonderful review. We were so happy that we were able to assist you and take the stress out of your move. Wishing you and your family all the best in your beautiful new home.
s Lewis
I had a last minute cable appointment and was searching late Friday for someone to come complete a task on Monday. Time was of the essence! Potomac Concierge was able to accommodate a last minute request and had my task assigned within a couple of hours. I work in furnished housing and in this industry, you have to have reliable people on the ground as I am often far away from all my set ups. Vicki showed up on time and completed the task perfectly in every way. I had to give her very little direction and she even did a few extra things that made it complete for me. I would for sure use Potomac Concierge in the future. I am very pleased with the level of service they provided.
Response from the owner:Thank you for the kind review!
Thomas Welsh
Big shout out to Shannon for coordinating our move, packing, moving day and unpacking. She was on top of everything from start to finish. I highly recommend her and Potomac Concierge.
Response from the owner:Thank you so much! We’re so glad everything went well, and we’ll be sure to pass this along to Shannon , she’ll love hearing it. We appreciate your recommendation!
Nicole Bowden
Absolutely amazing service! Thank you so much Helen for all of your help!!
Response from the owner:Thank you for your wonderful review! We're thrilled to hear that you had an amazing experience with our service. I'll make sure to pass your kind words along to Helen. If you need any further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!
Kgosi Sargeant
Potomac Concierge did a wonderful job preparing gifts tailored to the recipients when I enlisted their service. Keep up the good work!!!
Response from the owner:Thank you so much for your kind words! We’re so glad to hear the gifts were a hit—it was a pleasure putting them together with your recipients in mind. We truly appreciate your support and look forward to helping you again anytime!
Philip Nathan
My wife and I recently used Potomac Concierge to take some of the stress and legwork out of our recent move from Alexandria, VA to New York City. Susan, our concierge, was a pleasure to work with. She is a consummate professional, and helped us make coordinating our movers and storage units a breeze! She also helped line up a PO Box in our new city and get the house clean and ready for our new tenants. Susan even found time in her schedule to help with our packing!! One word of caution: we had a very unpleasant experience working with the cleaners they scheduled (Your Cleaning Connection- they were terrible and a nightmare to work with). Potomac and Susan did everything they could on our behalf to get the company to honor the job, even offering to come out and supervise the cleaning. Every other service, particularly the movers (JK movers), that they recommended were exceptional. As said, the cleaners must have been a blip and Potomac again could not have been more wonderful working on our behalf. We would never have survived this move without this gem of a company. We half joke that they are the only reason our marriage weathered this move. Susan is without a doubt the most lovely and professional person, and the owners are also wonderful and incredibly communicative. We can not recommend this company enough. If you are moving, especially if it is an involved job, hire Potomac. They will change your life.
Response from the owner:Philip, thank you for providing such a great review. It was a pleasure to assist both you and your wife and wish you the very best in your new home. We strive to provide high-quality services and your feedback is what allows us to continue offering only the best experience. Thank you again.

When Should I Hire Someone To Assist With My Move?

Moving is stressful. Daily responsibilities don’t just disappear when it’s time to move. Moving assistance from Potomac Concierge can make the process go smoothly without sacrifice.

Unsure if hiring someone to help with your move is right for you? If you’re experiencing any of these situations, we can help:

  • You’re unable to take time off of work to move, or you don’t have a break between switching jobs.
  • You’re a stay-at-home parent and just the thought of trying to juggle kids and unpacking at the same time makes you uneasy.
  • Your move is during a busy season or overlaps with important holidays or events.
  • You’re overwhelmed by the sheer amount of stuff you need to pack and move.
  • You have no idea where to start when it comes to packing and unpacking effectively.

Whether you fit into one of those categories or you’re just looking to ease the burden that comes with moving, the professional organizers at Potomac Concierge can help.

Speak with Our Specialists

Preparing To Move: How Can Potomac Concierge Help?

Taking inventory of your home, arranging belongings, coordinating moving services, and other moving-related tasks can leave your head spinning when added to your daily routine and responsibilities.

Potomac Concierge can do those things and more to help you move. Our professional organizers can help you declutter your home before packing, so you aren’t packing unnecessary and unwanted items.

We can coordinate packing with a moving service if you’re pressed for time, and we’ll oversee the process and label items by room for your new home.

Not sure how you’ll organize your new home with your current furniture? Our concierges can create floor plans for your new home to make the move-in process simple. No matter what services you’re looking for, we can customize a service package to meet your needs.

You don’t have to handle it alone. Contact Potomac Concierge for help, from organizing and labeling boxes to overseeing professional packing.

The Benefits of Move Management Services

If you’re trying to coordinate a move, having the help of move management professionals can lighten the strenuous tasks that come with organizing, packing, and transporting your belongings into a new space.

Whether you’re downsizing or moving into a larger home, our team at Potomac Concierge provides the support you need to have a successful and seamless transition.

Our move management coordinators:

  • Provide expert coordination and handle all the logistical details
  • Save you valuable time by managing your move and freeing up your schedule for important tasks
  • Reduce your stress by overseeing every aspect of the move
  • Oversee efficient packing, transportation, and unpacking of your belongings by the moving company
  • Offer customized moving solutions tailored to your specific needs
  • Manage costs effectively by securing better rates and avoiding unnecessary expenses
  • Mitigate risks and ensure the safety of your items
  • Serve as a single point of contact, simplifying communication and coordination
  • Provide post-move support to help you settle into your new home

 

Our Move Management Services

 

As a company dedicated to helping organize and execute seamless relocations, homeowners, renters, and businesses count on us to handle every aspect of their move with precision and care.

Our move management services include:

  • Move management: Our move management coordinators are highly skilled and organized, ensuring your relocation is stress-free from start to finish.
  • Unpacking and organizing: From labeling and sorting to unpacking and reorganizing post-move, trust our vetted team to make your new place feel like home in no time.
  • Estate facilitation: Our experienced team helps with estate management and transitions, providing support and ensuring a smooth dispersal of items to reliable vendors.
  • Downsizing: Transitioning to a smaller home can seem daunting. Let us help categorize, donate, and discard items to simplify your move.
  • Right sizing: We work with trusted third-party services to make your home move-in ready. From designing a floor plan to preparing a complete household inventory, we ensure everything fits perfectly into your new home.
  • Upsizing: If you’re moving into a larger space, we can help you maximize your new square footage to get the most out of your home.

Organizing & Unpacking Services in Maryland, Virginia & Washington, DC

Packing your belongings can quickly become a disorganized mess. With move management services from Potomac Concierge, you can rest easy knowing your items will end up exactly where they belong in your new home.

Our highly vetted professionals will ensure all your belongings are properly sorted and labeled to make the unpacking process simple.

We’ll also help by unpacking and organizing belongings to your liking, setting up electronics, and more.

Just imagine — you’ve just moved, but your house has all your kitchen cabinets and drawers unpacked and organized with care. Our concierge services will have you feeling at home faster.

Unpacking your home doesn’t have to mean your home turns into a tornado of cardboard and bubble wrap. The pros at Potomac Concierge will get you settled in your home with ease.

Schedule moving services near Bethesda, Chevy Chase, Potomac, and Northwest DC.

Help With Downsizing in the DC Metro Area

Over time, downsizing your home just makes sense. If it’s time to transition to a smaller space, you typically can’t bring everything you own. Paring down belongings to a more reasonable level can also feel impossible.

Once a third party is involved, it becomes easier to see things holistically. Our experts will work with you to sort your possessions into categories such as keep, donate, discard, sell, and more, making the decision-making process as simple and easy as possible.

We can also arrange for a variety of other professional services and manage their arrival so you don’t have to. We can coordinate professional movers, home stagers, shipping, estate sales, storage facilities, and more.

Make Moving Easy With Moving Services From Potomac Concierge

Potomac Concierge can help with any pre- or post-move job you may have. Whether you’re looking for complete start-to-finish move management services or just want someone you can trust to help pack and unpack in an organized way, you can count on Potomac Concierge to make your move go smoothly. We’re certified by the NASMM for COVID-19 Prevention and Safety Excellence for Senior Move Managers.covid19 certificate & safety excellence for senior move managers from nasmm

Contact Potomac Concierge for moving services and downsizing assistance in Arlington, Rockville & Potomac. 

Frequently Asked Questions

As a general rule, you’ll want to reach out to a moving specialist about one or two weeks before your move.

We don’t recommend planning your move much earlier as circumstances could change, meaning you would have to reschedule with certain vendors. If you try to schedule your move later, you’ll risk rushing and adding excess pressure to what’s already an inherently stressful process.

Managing your move means coordinating and overseeing vendors as well as downsizing and organizing your current space to make unpacking and settling in as easy as possible.

Our move managers will work with you to inventory all your personal items, identify what needs to go, what needs to stay, what needs to be securely discarded, and label everything for easy and safe transportation to your new home.

Take the time to sit down and assess everything that is tied to your current residence before your move. As a starting point, you’ll want to transfer utilities like power, internet, and cable.

You should have your mail forwarded to your new address and prioritize updating your address for your bank, insurance, and employer. If you have other services like a newspaper delivery or the like, you should also update those.

When unpacking, it makes the most sense to retrieve and pack away items in order of importance to the day-to-day, barring situations where you need particular items earlier, such as a rug you intend to place under a piece of furniture.

Our move managers can label your boxes and help movers place them in the appropriate rooms, so you can find what you need or want quickly.

Potomac Concierge is a trusted provider of concierge, move management, and professional organizing services with decades of hands-on experience supporting complex life transitions. Our team answers common questions transparently in our Move Management and Concierge FAQs, demonstrating clear expertise in senior move management, downsizing, and white-glove coordination for high-value clients.

We actively educate clients and families through structured, expert-led programs, including our professional organizing and life transition classes. These classes reflect our deep industry knowledge and real-world experience helping seniors, executives, and families navigate major transitions with confidence.

Our authority is reinforced by the breadth of communities we serve across the region. Through our dedicated Washington DC metro and nationwide service areas, Potomac Concierge supports clients in high-demand markets with consistent standards, proven processes, and locally informed expertise.

Potomac Concierge has earned third-party recognition and media coverage for its professionalism and results. Our press features and industry awards validate our reputation as a leading concierge and senior move management company, including repeated “Best of” honors and national association accreditations.

Trust is further established through long-term client relationships and verified feedback. Our client testimonials and reviews highlight discretion, efficiency, and peace of mind—core values that define our white-glove approach to move coordination and professional organization.

A 10-minute phone call can change your life!

Call now: (240) 200-4824

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