Office Organization

Simply the best. We couldn’t be happier with all the support we got from Potomac Concierge. When you need help, these are the pros.

As a Moving Consultant, I have done more than a few moves in concert with Potomac Concierge. I typically work with Libby and Aida and they never…

I have had many clients that have particular needs. Potomac Concierge has been my first and only call with any need outside my scope of work. Decluttering, Retirement downsizing, errands, organization, personal assisting…. I am not easily impressed, every time it is the same service that exceeds my clients expectations. It is the only call you should make.

I am so happy that I found Potomac Concierge! About 1/2 of the way through a whole-house renovation, I hit a wall. We had so much "stuff" to get out of the house, decide what to keep, and how to dispose of what we weren't keeping. It was overwhelming and I was stuck! While researching the many home auction and estate sale options, I stumbled onto the Potomac Concierge website and immediately liked their approach to beig an assistant in all things remodel management and home organization. I booked a free consultation call with Libby Kinkead and she was not only emphathetic, but so incredibly helpful in sharing insights about charitable donations and the stuff we wanted to get rid of. Libby set me up with Audrey Mulholland and it was like having a white knight ride in! Audrey has a wonderful demeanor, is professional but warm, understands how to gently prod to keep me on track (as in "is that piece really keeping to the feel you are going for?"), jumps in to do anything, keeps moving things along when a subcontractor pulls me away, and always helps balance the stress by encouraging me to see the progress, not the mess. Audrey's expertise in furniture and clothing consignment and donation enabled me to sell so much rather than just give it away. Forget the "Kondo Method" — the process with Audrey is as effective and, even better, it's fun because she becomes a friend. I'm still working with Audrey until we can put away the last pot and hang the last shirt. I can't recommend Audrey and Potomac Concierge strongly enough and am grateful that they do what they do!

Potomac Concierge is the best money we have spent. Aida, Libby and the team were incredibly professional, organized and no ask was too much for them to handle with grace and speed. We hired them to assist with our move out of our home and into a new home. We could not have done it without them. They know how to get things done, they hire all of the right people. We spent the first night in our new home with our bedroom, kitchen, and closets completely unpacked and organized. They are simply the best.

Libby was the Manager in getting a house ready for the market. It had been lived in for about 50 years and needed a variety of services. She had an amazing team of workmen and was able to empty the home, fix several items and make it look refreshed. All with quick response and professionalism. Very impressive work.

Shannon was terrific, working under a challenging situation—conducting a long-distance Facetime inventory, working to clarify and classify a decidedly disorganized estate, overseeing careful packing of vintage concert posters and music memorabilia, as well as personal belongings going into storage after a long-time friend's move to a nursing home. She never made assumptions but checked with me as to identifications and such, and made sure everything was clearly catalogued. And she also made sure that when the materials were moved into the storage unit, they were organized for easy access. Lots of photos as well, to make things even clearer. An amazing job all around I'm truly thankful for her partnership in this difficult time.

Dear Aida– Now that Marilyn and I have had a chance to settle in, I wanted to express our enormous satisfaction with the work of Potomac Concierge. Simply put, Kristin, Kelley, and Jamee made the move from our 50 year, four-story home to an apartment possible. Kristin and her team had a quick solution to any problem. You, your partner, and another showed up when deadlines were getting tight. In addition to great competence, all of the Potomac Concierge people had a smile and were delightful to be with. The downsizing/move process was not fun; Potomac Concierge made it happen and helped us to survive. I would recommend Potomac Concierge unreservedly. Thanks and Best Michael Barth

Thank you ladies for the AWESOME customer service! Potomac Concierge was so easy to work with and just did a fabulous job helping me out! Thank you Ladies!

Vanessa, Kelly, and Kristen were absolutely outstanding. In addition to their excellent service and skills, I felt incredibly supported by them during a difficult time. You can hire anyone to unpack boxes, but they brought such skill, thought, and care to the organizing process. By the end of the day, the rental house was feeling like a home for my family, all thanks to them. They were truly a joy to work with, and I would hire them again in a heartbeat.

Aida and her team were pure professionals in guiding me through the task of emptying the house where I lived for 48 years and moving to another part of the country. As much as their savvy and efficiency, I appreciated their humor and sympathy along the way.

My wife and I recently used Potomac Concierge to take some of the stress and legwork out of our recent move from Alexandria, VA to New York City. Susan, our concierge, was a pleasure to work with. She is a consummate professional, and helped us make coordinating our movers and storage units a breeze! She also helped line up a PO Box in our new city and get the house clean and ready for our new tenants. Susan even found time in her schedule to help with our packing!! One word of caution: we had a very unpleasant experience working with the cleaners they scheduled (Your Cleaning Connection- they were terrible and a nightmare to work with). Potomac and Susan did everything they could on our behalf to get the company to honor the job, even offering to come out and supervise the cleaning. Every other service, particularly the movers (JK movers), that they recommended were exceptional. As said, the cleaners must have been a blip and Potomac again could not have been more wonderful working on our behalf. We would never have survived this move without this gem of a company. We half joke that they are the only reason our marriage weathered this move. Susan is without a doubt the most lovely and professional person, and the owners are also wonderful and incredibly communicative. We can not recommend this company enough. If you are moving, especially if it is an involved job, hire Potomac. They will change your life.

Erika from Potomac Concierge Services was a fantastic help in organizing my craft room. She was delightful to work with and had great ideas about what to do and how to do it. Five stars!

We have had such a wonderful experience working with Potomac Concierge helping us to check off those random to-do's we never quite get to. There is no task they can't tackle and everything is always done is such a professional and timely manner.

All of the women I worked with from Potomac Concierge (Cheryl, Vikki, Trish) were not only helpful, organized, energetic and focused, but they were also not afraid to get their hands dirty to get the job done. And they did it all with a sense of humor, warmth and the wisdom that comes only from experience. They efficiently helped me move out of my house, including sorting and cleaning most of my belongings, and move into a rental house after experiencing an environmental disaster in our home. I would use them time and again. I highly recommend their services.

Big shout out to Shannon for coordinating our move, packing, moving day and unpacking. She was on top of everything from start to finish. I highly recommend her and Potomac Concierge.

Made everything run so smoothly for my wedding, really appreciated having her there that day!

I had quite a lot of travel during and after Thanksgiving, and needed some support with holiday decor. Kelly and Kristin truly made this Christmas the best ever. This duo is remarkable. They unloaded and opened all of the decorations (after marking them according to rooms last year) and did an amazing job helping me make everything beautiful. They wrapped presents like they should appear in the next Nutcracker. Positive, productive, professional and punctual; I love everything they created and every effort they made. When they come to my home, I know it will be lovelier when they go. I could not be more appreciate and grateful for this team!

The ladies of Potomac Concierge were a godsend. We moved to our new house in McLean with two little kids running around and no help, overwhelmed with the prospect of unpacking. Aida and her colleagues not only unpacked everything – from the children's toys, kitchen stuff, bathroom stuff… everything – but they organized it all an a super logical and efficient way. They even helped us get rid of boxes and did other little things to make the moving experience as painless as possible. We are so grateful. We would use their services again in a heartbeat.

I used Potomac Concierge to help organize a newly installed closet system. I wanted to start off with a highly organized closet – color coded, by season and style. Vicki came in fully equipped with supplies and ideas. We went through my items, sorted, hung, folded – the result was a beautiful closet that looks like something from a magazine. I did underestimate how much time it would take to get everything done (even though Vicki worked quickly and efficiently) but I was also happy that I participated along with her because it gave me an understanding on how to keep it organized which is ultimately my main goal. I would highly recommend Potomac Concierge for organizing services. They were very professional, prompt and exceeded my expectations for this project.

Aida and her team were amazing! With everyone home during COVID-19 we needed more space. Luckily we found a great house but then It dawned on me, we had to move. Luckily our realtor was able to recommend Potomac Concierge a turnkey and contactless(if you opt for that) company that takes care of every detail of your move. After 1 phone call with Aida I felt the stress and pressure of the move melt away. Timeline, logistics, packing, unpacking, organizing of our home and much more. Great attention to details. Highly recommend. We will never move without Potomac Concierge

My wife and I called Potomac Concierge at the last minute after moving into our new home. Aida was professional, courteous and accommodating. She set an appointment for the next day. Upon arriving Aida and her team were ready to work. They were beyond helpful and very organized. They helped my wife and I unpack ALL of our boxes, setup and organize our kitchen master bedroom and our closets. It was unbelievable how fast and efficient they work. If you're serious about getting organized or need help unpacking they should be your first call. Thanks again Aida and Potomac Concierge. You guys are greatly appreciated.

This is the second time I have used Potomac Concierge. Everything they do is superb. The most important and helpful thing is not what they do but HOW they do it, they project manage everything so well it brings you complete peace of mind. The actual organizer and process is also terrific and high quality. excellent communication, Covid safe, and helpful in ways you didn’t even know you needed help. I highly recommend them!

I hired Potomac Concierge to help my parents after they downsized from their home in NH and settled in a retirement community in MD. Helen did a wonderful job communicating what she accomplished after every meeting with my parents…from helping with online accounts, auto-pay set-up and scheduling, decluttering email & cancelling old accounts, to creating a shared family calendar and prioritizing tasks for my parents to complete, the dependable schedule we set up with Helen was invaluable in reassuring my brother and I, as we both live in other states. My parents loved working with her too 🙂 So happy I found this personal assistant service in the DC metro area!!

Shannon and Tricia were wonderful and helped our parents get settled in their new place. Thank you!