See What Your Neighbors Say About Us:
I have to tell you how wonderful and incredible both Rachel and Dana were in getting our attic, basement, and tool shed in ship-shape order! They're both amazingly efficient, hard-working, energetic, and very nice! Both my husband and I appreciated their taking charge of the mess at our house. It will really help make our lives so much cleaner and easier. Lauren was also great in helping set everything up and was very responsive with ideas and help. I can highly recommend Potomac Concierge!
I cannot recommend Potomac Concierge highly enough. We hired them to help organize our kitchen in our new home and Rachel and Michelle were an absolute dream team. They worked efficiently and asked really smart questions to help me figure out where things should go in our unusually shaped space. By the time they left, we were easily 80% done with our kitchen and I'm already scoping out new projects to hire them for again. If you're thinking about working with Potomac Concierge — don't hesitate!!
Lauren Labrada inspects our home while we are in Florida. She is timely, professional, courteous, and most helpful. A real asset.
Response from the owner:Thank you very much for your review. It is our pleasure to assist you and we look forward to helping for more years to come.
We recently enlisted Potomac Concierge to help with unpacking and organizing after our move, and the experience was outstanding. Their team — Amelia, Joan, Kristin, and Shannon — was prompt, professional, and genuinely delightful, all while unpacking more than 140 boxes in just two days and even finishing ahead of schedule. Lauren’s guidance throughout the scheduling process was equally excellent. I can’t recommend the Potomac Concierge team highly enough, and they will absolutely be my first call for the next project.
Response from the owner:Thank you so much for taking the time to share this wonderful review. We’re thrilled to hear that your experience with Potomac Concierge was such a positive one. Amelia, Joan, Kristin, and Shannon will be especially grateful for the recognition.
It was a pleasure assisting you through the scheduling process and supporting your move. Unpacking and organizing after a move can feel overwhelming, and we’re so glad we could help make the transition smoother. We truly appreciate the recommendation and would be honored to assist you again on your next project!
Big shout out to Shannon for coordinating our move, packing, moving day and unpacking. She was on top of everything from start to finish. I highly recommend her and Potomac Concierge.
Response from the owner:Thank you so much! We’re so glad everything went well, and we’ll be sure to pass this along to Shannon , she’ll love hearing it. We appreciate your recommendation!
Potomac Concierge recently helped us move my father out of his home of more than a half-century and across the country to a senior living community. This was, as you can imagine, a complex and stressful undertaking, and they handled it all with patience, experitse, and thoughtfulness. Libby was very effective in getting the project off the ground–setting expectations, understanding our needs, getting to grips with the particular situation. This took a bit, but once we were going she found the right solutions to our situation. In particular she assigned Dana to our case. I can't recommend her highly enough. We literally could not have done it without her. She went out of her way to make this easier for my father, and for the rest of us, who live relatively far away. She made a difficult process seem almost simple–a model of organization, clarity, and empathy for us in a hard transition for all of us. Thanks to Dana, to Libby, and to Lauren for making this work. We appreciate it!
Response from the owner:Thank you so much for taking the time to share this thoughtful review. We know how emotional and overwhelming a transition like this can be, especially after so many years in one home, and it means a lot to hear that our team was able to make the process easier for your father and for your family.
It was truly our pleasure to help you through this transition, and we’re grateful for your trust in us. Please don’t hesitate to reach out if you or your father need anything moving forward.
I recently used Potomac Concierge to help us with a move to a bigger home – they were wonderful from start to finish! Huge thank you to Shannon and Tricia for helping us get moved, unpacked, and organized so quickly and smoothly! Will definitely be using for future moving and organizing needs.
Response from the owner:Thank you so much for your kind words! We’re thrilled to hear that your move went smoothly and that Shannon and Tricia were able to make the process easier for you. We truly appreciate you taking the time to share your experience and look forward to helping you again with future moves or organizing projects!
Shannon and Tricia were wonderful and helped our parents get settled in their new place. Thank you!
Response from the owner:Thank you so much! We’re so glad Shannon and Tricia could make the transition smooth and stress-free.
There is much to say, so to keep it short…
Shannon with Potomac Concierge is excellent! She is professional, kind, on time, gets the job DONE and offers no judgment. Thank you, Shannon! Lauren in the office is responsive, knowledgeable and kind as well! I highly recommend PC and if you want a trusted service professional, Shannon is the way to go!
Response from the owner:Thank you so much for the kind words! We’re so glad to hear you’ve had such a positive experience. Shannon is truly amazing, and we’re lucky to have her on the team! I’ll be sure to share your feedback with her—it will mean a lot. And thank you for the shout-out as well—it’s always a pleasure supporting you. We really appreciate the recommendation! – Lauren & The Potomac Concierge Team
Well, it finally happened: A big move forced me to deal with my storage unit! I had a mix of *stuff* ranging from old furniture to art supplies–my own items and my late mother's–and it was nearly impossible to make a dent on my own. Between Jennifer's truly outstanding organizational skills and the help of a small crew to move heavy items (and remove the things I needed to part with), my 10×22' nightmare became a manageable space in three hours! I would go so far as to say that it was a genuinely fun morning–which is especially impressive given the sheer emotional weight of going through a parent's personal effects. I cannot possibly say enough good things about Jennifer's mix of practical skills and personal sensitivity. I recommend Potomac Concierge without hesitation–personable and professional!
Response from the owner:Thank you so much for sharing this! We’re so glad Jennifer and the team could make the process easier for you. It means a lot that you trusted Potomac Concierge, and we’re here whenever you need us!
Absolutely incredible group of people. Help my father transition to a new facility, and made the process extremely easy and anxiety free.
Response from the owner:Thank you so much for your kind words. We're so glad we could help make your father's transition easier and less stressful. Wishing him all the best!
Potomac Concierge did a wonderful job preparing gifts tailored to the recipients when I enlisted their service. Keep up the good work!!!
Response from the owner:Thank you so much for your kind words! We’re so glad to hear the gifts were a hit—it was a pleasure putting them together with your recipients in mind. We truly appreciate your support and look forward to helping you again anytime!
I hired Potomac Concierge to help my parents after they downsized from their home in NH and settled in a retirement community in MD. Helen did a wonderful job communicating what she accomplished after every meeting with my parents…from helping with online accounts, auto-pay set-up and scheduling, decluttering email & cancelling old accounts, to creating a shared family calendar and prioritizing tasks for my parents to complete, the dependable schedule we set up with Helen was invaluable in reassuring my brother and I, as we both live in other states. My parents loved working with her too 🙂 So happy I found this personal assistant service in the DC metro area!!
Response from the owner:Thank you so much for your kind words! We're so glad Helen was able to support your parents and bring peace of mind to you and your brother. It means a lot to know the schedule and support made a difference!
We had a fantastic experience with Potomac Concierge’s unpacking services. Erika and Shannon were prompt, professional, friendly, and efficient. Highly, highly recommend!
Response from the owner:Thank you so much for the kind words! We’re thrilled to hear that you had such a positive experience with Erika and Shannon. They truly strive to provide excellent service, and it’s wonderful to know they made your unpacking process smooth and stress-free. We appreciate your recommendation and look forward to working with you again in the future!
I felt compelled to share my experience with one of your personal assistants, Sara Coles. Sara represented your client who wanted to purchase a hot tub. Sara interview our company as a possible choice for a high end Jacuzzi model. Her client, being very busy, leaned on Sara to manage the entire process from the researching through the delivery. We worked hand in hand with Sara to make sure the sales process for her client was smooth, on time and exactly everything her client had expected. I would recommend Sara to anyone looking for an assistant who is a proactive problem solver, highly organized and exceeds expectations. Thank you again Sara!
Response from the owner:Thank you for sharing your experience with Sara! We’re thrilled she exceeded expectations and ensured a seamless process. Your kind words mean so much—please don’t hesitate to reach out if we can assist in the future!
Absolutely amazing service! Thank you so much Helen for all of your help!!
Response from the owner:Thank you for your wonderful review! We're thrilled to hear that you had an amazing experience with our service. I'll make sure to pass your kind words along to Helen. If you need any further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!
Erika from Potomac Concierge Services was a fantastic help in organizing my craft room. She was delightful to work with and had great ideas about what to do and how to do it. Five stars!
Response from the owner:Hi Ellen, thank you so much for your kind review. So glad Erika was able to assist you! Please don't hesitate to reach out should you need our services again.
I am so thankfully I was able to work with Jamee for 9 months last year as I was preparing to relocate to Massachusetts. I have a lot of stuff and it was a disorganized mess. Jamee was great to work with. She was very patient and non judgemental. We got so much done each visit! She helped me get rid of trash and donations. She hooked me up with green Drop in Friendship Heights and inspired me to do some donations even on days I was not working with her. I don't know how I could have handle getting ready for the move without her. Now that I am in Massachusetts, I wish I could find someone even 10% as great to help me get settled in. I highly recommend Potomac Concierge and especially Jamee to anyone.
Response from the owner:Hi Lisa, Thank you so much for your kind review. So glad Jamee was able to assist you with prior to relocating!
We hired Potomac Concierge to help pack several rooms before a major home renovation. Amelia, Shannon and the representative from the moving company were all incredible. They arrived right on time and were friendly, organized, thorough and accommodating. They finished in record time and we would absolutely use them again.
Response from the owner:Thank you so much for your kind review. So glad our team was able to assist you! Best of luck on your renovation!
I had a last minute need for someone to pack up and clear part of the items in my basement and Potomac Concierge was amazing. I called on a Friday. They had someone here on a Monday morning and it was done perfectly! I'd use them again in a heartbeat!
Response from the owner:Thank you so much for your kind review, Lisa! So glad we were able to assist you. Please reach out to us should you need our services again.
It was a pleasure to work with Amelia and her team at Potomac Concierge! They did a beautiful job organizing various bookcases as well as three large walk-in closets at the Ritz Residence. I would definitely recommend them to any of my clients!
Response from the owner:Hi Michelle, thank you so much for your review! We are so happy our team was able to assist you. Please don't hesitate to reach out should you ever need our services again.
I literally could not have stayed in my home during the pandemic nor gotten my house ready to sell without Kelly’s outstanding assistance. Kelly had a solution to every problem and always was calm while addressing any challenge. I think of Kelly as my guardian angel. Kristin also was essential during the process of packing up my house belongings and moving into my new apartment. As an example of the special care they gave to my china cup collection, Kelly took photographs of the secretary and display case in which the cups were displayed and then she and Kristin unpacked the cups and put them back in the identical order. I am eternally grateful to both of them.
Response from the owner:Hi Majorie, thank you for your wonderful review! We are so happy Kelly and Kristin were able to assist you with your move and in getting your house ready to sell. We welcome the opportunity to work with you again should you ever need our services in the future.
Made everything run so smoothly for my wedding, really appreciated having her there that day!
Response from the owner:We were so happy to be able to help you on your special day! Wishing you all the best!
I had quite a lot of travel during and after Thanksgiving, and needed some support with holiday decor. Kelly and Kristin truly made this Christmas the best ever. This duo is remarkable. They unloaded and opened all of the decorations (after marking them according to rooms last year) and did an amazing job helping me make everything beautiful. They wrapped presents like they should appear in the next Nutcracker. Positive, productive, professional and punctual; I love everything they created and every effort they made. When they come to my home, I know it will be lovelier when they go. I could not be more appreciate and grateful for this team!
Response from the owner:Judy, thank you very much for taking the time to write this review. We are so happy that Kristin and Kelly were able to provide you with such excellent service!