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Thank you ladies for the AWESOME customer service! Potomac Concierge was so easy to work with and just did a fabulous job helping me out! Thank you Ladies!
Brenda Vasquez
I was helping a friend move, and Potomac Concierge Services was there to unpack. Vanessa, Kelly, and Kristen were fantastic. They are organized, diligent, and incredibly hard-working. And on top of… that, they are fun and kind and just a pleasure to be around. I can’t imagine this move without their help. Highly recommend.read more
Jeanne Theis (JTinNoVA)
Potomac Concierge did a wonderful job preparing gifts tailored to the recipients when I enlisted their service. Keep up the good work!!!
Kgosi Sargeant
This is the second time I have used Potomac Concierge. Everything they do is superb. The most important and helpful thing is not what they do but HOW they do it, they project manage everything so… well it brings you complete peace of mind. The actual organizer and process is also terrific and high quality. excellent communication, Covid safe, and helpful in ways you didn’t even know you needed help. I highly recommend them!read more
Alice Hendricks
Absolutely amazing service! Thank you so much Helen for all of your help!!
Nicole Bowden
What a great experience! I had Kelly and Marley help me with unpacking and putting things away in my new apartment right after a move in, including setting up the kitchen and master bedroom, among… other tasks. They were terrific–experts at what they do, and very kind and patient with me during a very challenging moving week. I learned some great things from them about how to make my new space work best for me. I would not hesitate to work with Potomac Concierge on other home space planning projects and I recommend them highly!read more
Susan Sandler
I worked with Potomac Concierge in November 2019. I was moving with my toddler son from a 3-bedroom apartment in Bethesda to a house in Friendship heights….
Aisha W.
Vicki came to reorganize two of my closets and had everything done within 3 hours! We tossed very few items and yet by the end I had gained back a lot of space in the closets.
Stephanie Jaar
We are so grateful to have Potomac Concierge team up with us when getting a property ready to sell. Their organizational expertise in decluttering, packing, and selling items of value help us get… the maximum dollars for our sellers in the most efficient time possible!Patty Daniels/ Lori Leasure TeamWashington Fine Propertiesread more
Patty Daniels
I called Potomac concierge when my office and life was a mess. Very busy.I was embarrassed to have someone look at it. I got an angel from Potomac Concierge and she came in and helped me organize my… office. They have outstanding staff who very professional and caring. Best decision and work every penny!read more
Kendra Outler
I am so thankfully I was able to work with Jamee for 9 months last year as I was preparing to relocate to Massachusetts. I have a lot of stuff and it was a disorganized mess. Jamee was great to… work with. She was very patient and non judgemental. We got so much done each visit! She helped me get rid of trash and donations. She hooked me up with green Drop in Friendship Heights and inspired me to do some donations even on days I was not working with her. I don’t know how I could have handle getting ready for the move without her. Now that I am in Massachusetts, I wish I could find someone even 10% as great to help me get settled in. I highly recommend Potomac Concierge and especially Jamee to anyone.read more
Lisa Ann
I had a move in October with a lot of moving parts and I could not have done it without Joyce, Aida and the team at Potomac Concierge. It’s the first move I’ve had when I didn’t think twice about… the logistics or the sequence of events – I left that all up to them. We had a flawless move, from a furnished rental and two large storage units into a newly renovated townhouse in Dupont Circle, and all of the management and parking permits and junk pick-up that that entailed. Potomac Concierge is my go to for help with ANYTHING. Not only are they all really capable, but we had fun! Thank you ALL!read more
susan gendron
Vicki with Potomac Concierge was amazing! She did an incredible job helping to tweak and organize our closet, and it looks so neat and beautiful. We have worked with Potomac Concierge in the past… when we moved and needed help with unpacking and organizing and are always pleased with the team.read more
Rachel Bernhard
All of the women I worked with from Potomac Concierge (Cheryl, Vikki, Trish) were not only helpful, organized, energetic and focused, but they were also not afraid to get their hands dirty to get the… job done. And they did it all with a sense of humor, warmth and the wisdom that comes only from experience. They efficiently helped me move out of my house, including sorting and cleaning most of my belongings, and move into a rental house after experiencing an environmental disaster in our home. I would use them time and again. I highly recommend their services.read more
Abbie Burke
Aida and her staff were incredibly professional and helpful. Our son had left the DC area during Covid and then while he was away needed to move out of his apartment. They handled everything from… packing, cleaning, moving and arranging storage. It could not have been easier. We look forward to having their help again when we need it. Thank you!!!read more
Alice Lash
Aida and her team are invaluable. Absolutely seamless move – never touched at box. Great customer service all the way around. Highly recommend!
Gregory riegle
My wife and I called Potomac Concierge at the last minute after moving into our new home. Aida was professional, courteous and accommodating.She set an appointment for the next day.Upon arriving… Aida and her team were ready to work. They were beyond helpful and very organized. They helped my wife and I unpack ALL of our boxes, setup and organize our kitchen master bedroom and our closets.It was unbelievable how fast and efficient they work. If you’re serious about getting organized or need help unpacking they should be your first call.Thanks again Aida and Potomac Concierge. You guys are greatly appreciated.read more
Dion
Absolutely incredible group of people. Help my father transition to a new facility, and made the process extremely easy and anxiety free.
Nick Freshman
Shannon was terrific, working under a challenging situation—conducting a long-distance Facetime inventory, working to clarify and classify a decidedly disorganized estate, overseeing careful… packing of vintage concert posters and music memorabilia, as well as personal belongings going into storage after a long-time friend’s move to a nursing home. She never made assumptions but checked with me as to identifications and such, and made sure everything was clearly catalogued. And she also made sure that when the materials were moved into the storage unit, they were organized for easy access. Lots of photos as well, to make things even clearer. An amazing job all around I’m truly thankful for her partnership in this difficult time.read more
Richard Harrington
I literally could not have stayed in my home during the pandemic nor gotten my house ready to sell without Kelly’s outstanding assistance. Kelly had a solution to every problem and always was calm… while addressing any challenge. I think of Kelly as my guardian angel. Kristin also was essential during the process of packing up my house belongings and moving into my new apartment. As an example of the special care they gave to my china cup collection, Kelly took photographs of the secretary and display case in which the cups were displayed and then she and Kristin unpacked the cups and put them back in the identical order. I am eternally grateful to both of them.read more
Marjorie Greenberg
We had a fantastic experience with Potomac Concierge’s unpacking services. Erika and Shannon were prompt, professional, friendly, and efficient. Highly, highly recommend!
Terri Barger
I had quite a lot of travel during and after Thanksgiving, and needed some support with holiday decor. Kelly and Kristin truly made this Christmas the best ever. This duo is remarkable. They unloaded… and opened all of the decorations (after marking them according to rooms last year) and did an amazing job helping me make everything beautiful. They wrapped presents like they should appear in the next Nutcracker. Positive, productive, professional and punctual; I love everything they created and every effort they made. When they come to my home, I know it will be lovelier when they go. I could not be more appreciate and grateful for this team!read more
Judy Bishop
Vanessa, Kelly, and Kristen were absolutely outstanding. In addition to their excellent service and skills, I felt incredibly supported by them during a difficult time. You can hire anyone to unpack… boxes, but they brought such skill, thought, and care to the organizing process. By the end of the day, the rental house was feeling like a home for my family, all thanks to them. They were truly a joy to work with, and I would hire them again in a heartbeat.read more
Katherine Myer
Vicki, Kim, and Aida were so great! They, very last minute, were able to pack up, move, and store our entire office without me needing to even be in the city. It all went perfectly. Communication was… amazing and overall service was just great. Would recommend to anyone who needs a hand in the area! Thanks again!!read more
Ted Gendron
I am so grateful to Vicki for all of her hard work on my behalf. I’ve moved so many times. This was the best. She oversaw everything, and expedited so many steps, and made good decisions. I was… absent from virtually the entire project, and completely confident in her management and trustworthiness. I hope I never have to move again, but if I do, I’ll definitely use this company.read more
Katharine Wystrach
I have been receiving services from Potomac Concierge now for a year. I have been completely satisfied. Janet has been working with me and has been terrific. She has helped me with my home office… support and organization and with cleaning out/reorganizing several closets. She is always on time, tuned in and responsive to my needs and wishes, efficient — and we get a huge amount of things done!read more
Dorothy Moga
I called Potomac Concierge Services (PCS) a few weeks back, frantically needing help to get our house de-cluttered and ready to put on the market for sale before the end of the month. The rub was… that we had three days to get it done before I had to leave on a 5 day business trip! Aida and her excellent staff, which included Audrey, Dionne & Susan whisked in and saved the day! They helped us purge, de-clutter and organize, all in record time. This was no small feat considering that my husband and I merged two households during our previous move without the benefit of a purge. Add five years and two kids to the mix and you can imagine the task we were facing. To say we felt overwhelmed was an understatement! But, the PCS staff immediately put our minds at ease. They had great suggestions and tips to get the work done efficiently and they were a joy to work with. Without question, I would recommend the services of PCS to all of my friends and I wouldn’t hesitate to use them again in the future!read more
Tiffany Townsend
I am so happy that I found Potomac Concierge! About 1/2 of the way through a whole-house renovation, I hit a wall. We had so much “stuff” to get out of the house, decide what to keep, and how to… dispose of what we weren’t keeping. It was overwhelming and I was stuck! While researching the many home auction and estate sale options, I stumbled onto the Potomac Concierge website and immediately liked their approach to beig an assistant in all things remodel management and home organization. I booked a free consultation call with Libby Kinkead and she was not only emphathetic, but so incredibly helpful in sharing insights about charitable donations and the stuff we wanted to get rid of. Libby set me up with Audrey Mulholland and it was like having a white knight ride in! Audrey has a wonderful demeanor, is professional but warm, understands how to gently prod to keep me on track (as in “is that piece really keeping to the feel you are going for?”), jumps in to do anything, keeps moving things along when a subcontractor pulls me away, and always helps balance the stress by encouraging me to see the progress, not the mess. Audrey’s expertise in furniture and clothing consignment and donation enabled me to sell so much rather than just give it away. Forget the “Kondo Method” — the process with Audrey is as effective and, even better, it’s fun because she becomes a friend. I’m still working with Audrey until we can put away the last pot and hang the last shirt. I can’t recommend Audrey and Potomac Concierge strongly enough and am grateful that they do what they do!read more
Kim Partoll
It was a pleasure to work with Amelia and her team at Potomac Concierge! They did a beautiful job organizing various bookcases as well as three large walk-in closets at the Ritz Residence. I would… definitely recommend them to any of my clients!read more
Michelle Belliveau
Vicki was amazing. We live out of town and needed to close up a rental apartment in MD without traveling because of COVID. Vicki had assisted us last year when we moved out a townhouse and into… this apartment. She is so efficient and detail oriented that the job went flawlessly. We were on FaceTime and I could tell her what was to be donated, what was going to a storage unit, etc. She meticulously labeled all of the boxes so when I can get to the storage unit I will know where everything is. As we worked together she reminded me of the Energizer bunny!!!!! She is also a wonderful person who makes it obviously that she loves what she does. Potomac Concierge is also a pleasure to work with. They are responsive and extremely professional. I would recommend them to anyone in need of this service. I will always be grateful that they were able to help us make this transition at what is obviously a difficult time!!!!!read more
Ian Speisman
Aida and her team were pure professionals in guiding me through the task of emptying the house where I lived for 48 years and moving to another part of the country. As much as their savvy and… efficiency, I appreciated their humor and sympathy along the way.read more
Kate Blackwell
Well, it finally happened: A big move forced me to deal with my storage unit! I had a mix of *stuff* ranging from old furniture to art supplies–my own items and my late mother’s–and it was nearly… impossible to make a dent on my own. Between Jennifer’s truly outstanding organizational skills and the help of a small crew to move heavy items (and remove the things I needed to part with), my 10×22′ nightmare became a manageable space in three hours! I would go so far as to say that it was a genuinely fun morning–which is especially impressive given the sheer emotional weight of going through a parent’s personal effects. I cannot possibly say enough good things about Jennifer’s mix of practical skills and personal sensitivity. I recommend Potomac Concierge without hesitation–personable and professional!read more
Bee Barnett
I had a last minute cable appointment and was searching late Friday for someone to come complete a task on Monday. Time was of the essence! Potomac Concierge was able to accommodate a last minute… request and had my task assigned within a couple of hours. I work in furnished housing and in this industry, you have to have reliable people on the ground as I am often far away from all my set ups. Vicki showed up on time and completed the task perfectly in every way. I had to give her very little direction and she even did a few extra things that made it complete for me. I would for sure use Potomac Concierge in the future. I am very pleased with the level of service they provided.read more
s Lewis
I am so very grateful to have had the opportunity to work with Libby Kinkead. She is extremely knowledgeable, professional, helpful, inspiring, and kind-hearted! When you work with Libby, you are… immediately put at ease by her relaxed, down-to-earth approach. At the same time, she’s highly energetic and motivating.The truth is I’ve read a lot about getting organized (which is a whole lot easier than actually being organized!) But after a recent class with Libby, I shifted into “get it done” mode. She gave me the boost I needed to take care of my clutter without judgment! Here are just a few of the gems that she shared that have made a huge difference for me:”Decluttering is not stuff shifting.” (I didn’t even realize I was doing this!)”There is a difference between something being useful and actually using it.”And this one really hit home:”Clinging to the past makes it hard to move forward.”Thanks to Libby’s wise guidance and enthusiastic support, I am moving forward!read more
Carol Moore
There is much to say, so to keep it short…Shannon with Potomac Concierge is excellent! She is professional, kind, on time, gets the job DONE and offers no judgment. Thank you, Shannon! Lauren in the… office is responsive, knowledgeable and kind as well! I highly recommend PC and if you want a trusted service professional, Shannon is the way to go!read more
Debbie
Made everything run so smoothly for my wedding, really appreciated having her there that day!
Helena Cubas
Vicki was amazing to work with and helped me accomplish exactly what I needed in the short time frame I had! I recently moved and am expecting in 2 weeks so I didn’t have time to organize my closest… the way I wanted – that’s why I reached out to Potomac Concierge. From the minute I reached out, they were super responsive and easy to work with. I was nervous at first because I’ve never needed help organizing but they made the process so simple and easy – exactly what I needed. In under 4 hours – Vicki helped me totally organize my master closest. She was fun to work with, professional and took the time to listen to my vision in order to make sure it’s how I wanted it. I’m SO happy with the results – it feels great to walk into my closest and see the space so clean and organized. Thank you Vicki!read more
Katie Maikish
We have had such a wonderful experience working with Potomac Concierge helping us to check off those random to-do’s we never quite get to. There is no task they can’t tackle and everything is always… done is such a professional and timely manner.read more
Miranda Gaier
Call Potomac Concierge Services and feel your troubles lift from your shoulders. I am very happy with the services I received: Anne was absolutely terrific! So helpful, energetic and knowledgeable.… A real boon for me settling my parents’ estate out of state. Decluttering house, apartment search, packing, moving, etc – Anne did it all – competently and cheerfully. I highly recommend Potomac Concierge.read more
Connie Stevens
I can hardly put into words how wonderful my experience has been with Potomac Concierge! Jamee and Kristin organized the heck out of my kitchen and office and were an absolute joy to work with–lots… of laughter and even a little dancing, but they were also incredibly efficient and innovative, full of great ideas and ways to make our life run more smoothly. I will definitely have them back to tackle another area of the house!read more
Tamara Galinsky
I had the Power of Attorney for a retired Foreign Service Officer who had been living in a retirement home for the last seven years. He owned a lovely one-bedroom apartment in Georgetown which had… remained empty during that time. Since I worked full-time and travelled frequently, I did not have the time to clean out the apartment and prepare it for sale.I hired Potomac Concierge, and specifically, Janet, to prepare the apartment for sale by removing all the furniture, clothes, books, and anything of value and then staging it. Janet and her colleagues cleaned the apartment, arranged for auctioning the valuable pieces, replaced the carpeting with hardwood floors, repaired the windows, arranged for painting of the entire apartment, and arranged for distribution and donation of remaining items to the proper organizations. They also cleaned and removed all items in the storage room. All of this was accomplished within a month with very few calls to me.The staff, and particularly Janet, did an outstanding job. They are very professional, have access to good contractors, and removed a terrific burden from me.read more
Marilyn Bracken
I hired Potomac Concierge to help my parents after they downsized from their home in NH and settled in a retirement community in MD. Helen did a wonderful job communicating what she accomplished… after every meeting with my parents…from helping with online accounts, auto-pay set-up and scheduling, decluttering email & cancelling old accounts, to creating a shared family calendar and prioritizing tasks for my parents to complete, the dependable schedule we set up with Helen was invaluable in reassuring my brother and I, as we both live in other states. My parents loved working with her too 🙂 So happy I found this personal assistant service in the DC metro area!!read more
Sarah Skofield
I suffered a serious knee injury in June 2016 that required two surgeries and months of physical therapy, and my doctor advised me to move to a single-level home to avoid having to climb stairs, and… potentially injure my knee again. I was finally able to move in December 2016. As I sat in my new apartment that first night, unable to walk unassisted, I looked around me and saw about 30 boxes stacked up in piles upon each other, creating a wall four feet thick against one wall. I quickly came to the conclusion there was no way a disabled person like me was capable of doing ANYTHING by myself – like find which box contained bed sheets and blankets and make a bed that first night, much less open every box, one by one, and store food, clothing, electronics, and arrange furniture. Not with one hand holding on to a cane. Fortunately, I had insisted that my computer be hooked up in advance of the move. I Googled the words “home organizers” and came across Potomac Concierge – a professional home organization company. Within 48 hours, three of the loveliest women in the world – Coleen, Sandi and Anne were knocking on my door. I didn’t have to tell them what to do. They looked around and KNEW what had to be done. They spent the entire day quickly opening box after box, arranging ALL of my belongings based on what room they needed to be in, creating a pile of items that I wanted to donate to a charity, throwing out things I no longer had use for, storing other belongings in a storage locker, running errands for me to nearby stores, and hauling about 50 pounds of empty cardboard boxes to the recycling room down the hall. Just to give you one example of the quality of their work – they balled up all my socks and rolled up underwear, and neatly arranged them in neat little rows in dresser drawers, folded and stacked all my shorts and shirts, and hung up all my tee-shirts and pants. And Anne even came back on two more days, finalizing things and putting the finishing touches on what turned out to be the most organized home I had ever lived in. I cannot describe how much stress was lifted from me and how relieved I felt a few days later to look around my apartment – knowing exactly where to find everything I owned. I cannot thank these ladies enough for what to me was a relatively inexpensive and swift way to get settled into a new home. My advice to anyone out there who is planning to move and wants to avoid a lot of the headache involved in relocating – call Potomac Concierge. You will never regret it !read more
Harry Phillips
I am a single, heavy set Business Owner with crazy work hours and no support system (at least not any that I would burden). I had just bought my first home after living in an apartment for over 20… years. I needed to furnish my entire new house and have a number of repairs done. So I was looking at having to make a sizable amount of purchases, schedule deliveries and installations, all which required supervision in the midst of keeping the money coming in with work. Quite frankly, I had no idea how I was going to get all these done. Enter Potomac Concierge Service’s Kim Thompson and Debbie Parrillo to the rescue.On Day-1 when I met them at my house in Falls Church for a consultation, it was so cold in the house because the furnace had decided to go belly up that we couldn’t take our coats off. It was nearly unbearable to conduct this initial meeting. Not only did they stay, but Debbie had someone come out a fix and service the furnace the very next day. The ink was barely dry on my contract with them, and they were already taking care of my needs.Not only is Kim’s taste and style worthy of her own Bravo TV show, but her ability to find just the right piece and resolve space constraints is near Sunday morning church inspirational. The first time I walked in the house after she initially staged it, I couldn’t stop smiling for days! The Cable TV installer was not only late but took forever to arrive; I’m talking way past normal business hours. I was stuck at work trying to get a client deliverable out and couldn’t be there. Kim not only stayed ridiculously late for this person to come and complete the installation. She kept me apprised via text through the whole ordeal. I didn’t have to worry about a thing. Just recently after she had already supervised and staged all of the initial furniture buys to make my house look like an amazing magazine ad, her attention to detail, diligence, and coordination skills successfully juggled several equipment upgrades, multiple deliveries, and a landscape consultation all in one day. I’m talking scratch it off checklist, done.Potomac Concierge not only has these two extremely capable professionals to directly assist my me as their client. Their network of trusted vendors and contractors to do the work is such an added-value to the support they have provided. Seriously their Rolodex easily rivals Angie’s List and the quality to date has been superb. So far throughout my entire experience with them, I have not had to make a single phone call to arrange for any third party services. Kim and Debbie have done all the leg work, leaving me free to concentrate on work and my normal life.And I truly can’t begin to articulate through words how stress-free my life has been since contracting Potomac Concierge. Seriously my Partners at work only know that I’m in the middle of a home move because I’ve told them it’s happening and the fact that I act like-a-kid on Christmas morning when I provide them with updates. Thanks to Potomac Concierge Services, I’m about a week away of completing Phase I, getting the new home ready for me to move in. Phase II will be emptying out my apartment and getting it ready to hand it back over to my landlords after 22 years.Can you guess who I’ve contracted to help me with Phase II? Do I even need to type it? Yeah, that would be Potomac Concierge!Sincerely an extreme grateful client,M. Dixonread more
Marc Dixon
I have had many clients that have particular needs. Potomac Concierge has been my first and only call with any need outside my scope of work. Decluttering, Retirement downsizing, errands,… organization, personal assisting…. I am not easily impressed, every time it is the same service that exceeds my clients expectations. It is the only call you should make.read more
J Johnson
The ladies of Potomac Concierge were a godsend. We moved to our new house in McLean with two little kids running around and no help, overwhelmed with the prospect of unpacking. Aida and her… colleagues not only unpacked everything – from the children’s toys, kitchen stuff, bathroom stuff… everything – but they organized it all an a super logical and efficient way. They even helped us get rid of boxes and did other little things to make the moving experience as painless as possible. We are so grateful. We would use their services again in a heartbeat.read more
Aazaz Haq
I write for two reasons: first, in hope that others may have the opportunity I had; second as a means to express my sincere appreciation to Libby and Aida for their invaluable assistance. The… original need was to “declutter” a small jewel of a home in Capitol Hill, lived in for 40 years which had in addition the leftovers of two other deaccessioned homes. The driver- to put the house on the market.Libby and Aida assisted with the deaccessioning of memories, furniture and furnishings with respect and sensitivity. They boxed up plenty of “rubbish” for collection. They boxed up some articles for disposition to various charities. They marked items for the movers. They are workers.They also performed an expected service and assisted in “staging” the house very tastefully for inspection.A major strength: their vendors on call are reliable, competent and prompt-rubbish disposal, moving company, storage.Moving into this house 40 years ago was a joy. Moving out to my surprise leaves a pleasant memory.Robert Sheltonread more
Robert Shelton
I had a last minute need for someone to pack up and clear part of the items in my basement and Potomac Concierge was amazing. I called on a Friday. They had someone here on a Monday morning and it… was done perfectly! I’d use them again in a heartbeat!read more
Lisa Stark
We hired Potomac Concierge to help pack several rooms before a major home renovation. Amelia, Shannon and the representative from the moving company were all incredible. They arrived right on time… and were friendly, organized, thorough and accommodating. They finished in record time and we would absolutely use them again.read more
Amy Will
Coleen and Amelia were so delightful for to work with. They were on time, professional and very supportive on my helping me make sense of my move. They took their time to ensure my needs were met and… I am definitely satisfied with their working. I highly recommend this company for anyone needing help with getting settled in to a new place or even organizing their current space!!!read more
Taylohr Richardson
Libby Kinkead and Potomac Concierge have truly created a process and built a team that simultaneously expedites, accelerates and humanizes moving from one home to another!Leading up to the move,… Potomac Concierge specialist, Kim, became an essential part of my daily sorting / purging / packing process – frequently taking initiative to help me prioritize getting specific tasks completed (even running errands when needed).Move Day itself was an incredible experience of how productive and supportive a team of six people can be – with no one duplicating anyone else’s work tasks.What Potomac Concierge did for me in one day, truly would have taken me 3-6 months without them! My new place already started to feel like home the first night I slept there (and Potomac Concierge even made up my bed in pre-selected fresh sheets!).read more
Susana Gordona
Having Cheryl at Potomac Concierge Services as my post move concierge was a huge relief. She took care of everything from arranging for someone to sell items I didn’t want, donation of clothing and… furniture and disposing of the remaining “junk.” She swept the house leaving it just as the buyers wanted for the final walk-through, and to boot she returned our Verizon equipment. Cheryl was available whenever I needed her, and best of all, I didn’t have to worry about anything once I moved out. Thank you all so much. EB Bethesdaread more
Elaine Binder
Very helpful with getting the things my sister needed during a hospital stay and immediately following her husband’s death. Able to find documents as if they were the ones that stored them.… Excellent and timely communication by those involved.read more
Joe Smith
For the past five years, I have recommended Potomac Concierge to my clients. I am a real estate agent who cannot say enough about how efficient and professional this company is when helping my… clients de clutter, organize, move, and more. Because of the great job they do, they make my life SO much easier when selling a home. Whether it is just removing, selling or organizing household items to have the home show its best, or getting everything completely out of a house so I can have it staged, they are on top of things in such a timely manner. From small jobs to big, I can’t say enough positive things! GREAT COMPANY!! Lori Leasure, Washington Fine Propertiesread more
Lori Leasure
Big shout out to Shannon for coordinating our move, packing, moving day and unpacking. She was on top of everything from start to finish. I highly recommend her and Potomac Concierge.
Thomas Welsh
This is an excellent business! They provide an outstanding service! Aida is very professional; she provided me with a very accurate estimate of the work to be done at my place at the outset. She is… also very pleasant and responds swiftly to any inquiries. Coleen and Amelia helped me unpack and sort my stuff after I moved to a new apartment. Both ladies are classy, fast and efficient and they also have a great taste! They took the stress out of moving out for me!Bishr A.read more
TheBisho84
I recently used Potomac Concierge to help us with a move to a bigger home – they were wonderful from start to finish! Huge thank you to Shannon and Tricia for helping us get moved, unpacked, and… organized so quickly and smoothly! Will definitely be using for future moving and organizing needs.read more
Becca Billison
Potomac Concierge was a lifesaver! I was overwhelmed with moving and having to declutter the entire house. Potomac Concierge came in and made my life so much easier. The decluttering was painless and… the move went smoothly. I would strongly recommend Potomac Concierge.read more
Ann Human
Vicki and Dionne Were Magnificent!We decided to renovate our kitchen immediately AND prepare to begin a great big new job right around the same time. This meant a move from the city where the prior… job was located, into the basement of our home, and then reorganizing our home after the renovation. These ladies made it all happen and did so with an excellence that was unmatched. I came home one day and my kitchen was packed, stacked, and labeled. What’s more, a fully equipped mini-kitchen was set up in my basement. We lived there for months and had EVERYTHING we needed. Then, when the kitchen was done, they lined drawers, organized and unpacked. It was a thing of beauty. The movers arrived and these ladies went to work. They sorted, organized, and purged until all closets and cabinets were beautifully set. Then they reorganized furniture, set up an office, and got me ready to begin my new position with a sense of confidence and order that I could never have pulled off without Potomac Concierge. I cannot say enough about this team. Professional, flexible, competent, AND FUN. I am eternally grateful! Daynaread more
Thomas and Dayna Matthew
Aida and her team made our move as painless as possible and dare I say it…fun! Thanks to them we were able to sleep comfortably in our new unpacked and organized home the same day we moved in. I… can’t thank them enough for literally lightening the load off my shoulders.If you have any doubts about hiring Potomac Concierge don’t! They are amazing.read more
Lauren Armstrong
Potomac Concierge was enormously helpful when I first moved into my house in getting some home improvements resourced, approved by my HOA and completed. I recently asked them to get my home files… under control as well as those of an elderly relative organized and did an amazing job — I can find everything in a few seconds. They are friendly, helpful and efficient. Truly great people and a great service.read more
Stephanie Kennan
Potomac Concierge did a beautiful job this summer on the substantial renovation of my condominium in Adams Morgan. I live a three-hour drive from Washington, and I literally could not have done it… without them. Actually, they did it all and I was left with the fun part of picking out styles and colors. The work on my condo was extensive – updating a bathroom (new vanity, flooring, drywall repair, etc.), bead board and new flooring in the utility area, a new garbage disposal, oriental rug cleaning, new windows with new granite sills, and 15 years’ worth (!) of handyman jobs. Because Potomac Concierge is a group of intelligent self-starters, I really could (and did) leave everything to them. After one personal meeting to discuss my “wish list”, communication was by email at my convenience. The stress of renovation, in my opinion, is due to difficulty in scheduling and quality control issues. All of this was borne by Potomac Concierge. I told them that when I saw the finished project, I felt like the women on HGTV who start crying at the “reveal”. I do not write reviews, as a rule, but because I found Potomac Concierge on the internet, and took a leap of faith, I feel a responsibility to anyone else out there who is looking for help. You cannot go wrong if you hire them!read more
Marika Suda
Shannon and Tricia were wonderful and helped our parents get settled in their new place. Thank you!
K P
I can’t say enough good things about Potomac Concierge! I reached out to Aida about help with a big move (two houses into one) and she replied immediately. Her team took care of coordinating with the… movers, handling no parking signs and ALLLLL the packing and unpacking. (They even did thoughtful things, such as reach out to neighbors.) I can’t tell you what a relief it is to be moved in and have every box out of the house within 24 hours – and to have everything thoughtfully organized and put away. To top it off, everyone was incredibly nice and friendly, even towards our nosy pets 🙂 Hire Potomac Concierge!read more
Hilary Anthony
I used Potomac Concierge for my recent move from MD to NC. I am very pleased with their service. From arranging a mover to getting my condo cleaned out, everything went smoothly. I highly recommend… them.read more
Andrea Slavin
Potomac Concierge recently helped us move my father out of his home of more than a half-century and across the country to a senior living community. This was, as you can imagine, a complex and… stressful undertaking, and they handled it all with patience, experitse, and thoughtfulness. Libby was very effective in getting the project off the ground–setting expectations, understanding our needs, getting to grips with the particular situation. This took a bit, but once we were going she found the right solutions to our situation. In particular she assigned Dana to our case. I can’t recommend her highly enough. We literally could not have done it without her. She went out of her way to make this easier for my father, and for the rest of us, who live relatively far away. She made a difficult process seem almost simple–a model of organization, clarity, and empathy for us in a hard transition for all of us. Thanks to Dana, to Libby, and to Lauren for making this work. We appreciate it!read more
Samuel Zipp
I used Potomac Concierge to help dissolve an estate and prepare the property for sale. Their efficient and caring management of the many logistics, as well as great attention to details I would not… have thought of, was invaluable to my family during a very difficult time. All recommended service providers, movers and contractors were also first rate. I recommend the Potomac Concierge team very highly and hope to be able use their services again under more pleasant circumstances.read more
Colleen Kepner
Potomac Concierge is the best money we have spent. Aida, Libby and the team were incredibly professional, organized and no ask was too much for them to handle with grace and speed. We hired them to… assist with our move out of our home and into a new home. We could not have done it without them. They know how to get things done, they hire all of the right people. We spent the first night in our new home with our bedroom, kitchen, and closets completely unpacked and organized. They are simply the best.read more
Amy Weiss
Joyce and Vicki saved us. We were mired in the sad and overwhelming task of emptying our mother’s home of its zillions of treasures to prep for estate and house sale. They kept us focused, assured,… and on schedule. These ladies are hard workers, punctual, knowledgeable, confident and kind. Outstanding professionals who I will rehire soon to help with home projects. Many, many thanks to Potomac Concierge Services and to the Wash Post where we learned of them.read more
Gretchen Asmuth
We recently enlisted Potomac Concierge to help with unpacking and organizing after our move, and the experience was outstanding. Their team — Amelia, Joan, Kristin, and Shannon — was prompt,… professional, and genuinely delightful, all while unpacking more than 140 boxes in just two days and even finishing ahead of schedule. Lauren’s guidance throughout the scheduling process was equally excellent. I can’t recommend the Potomac Concierge team highly enough, and they will absolutely be my first call for the next project.read more
Allyson Alvaré Kranz
We just relocated from across the country and seriously couldn’t have done it without Potomac Concierge. They stepped in to save us when the movers arrived and I had to be on the West coast. They… were my eyes and ears, my organizers, and a huge wealth of knowledge and recommendations to help us get settled quickly. Their efficiency, kindness and calm yet confident approach gave us all a little more peace of mind. They took initiative to get things done but always communicated extremely well to make sure their work met the needs of our family. It really helped the whole family, including our children, to arrive to a home that was settled. It took SO much of the stress out of moving. Aida and her team will give you the best gift ever — more time. The work they do allows you to have more time to focus on your family and the gagillion other things on your to do list, especially around a move. I highly recommend them!read more
Carrie Goux
Libby, Shannon and Claire helped me move with very little notice. I thought I could do everything myself, but got too busy with work. They had less than two weeks notice and made it happen. Not… only am I unpacked, but all of the boxes are gone and my kitchen is better organized than if I had done it myself. They are extremely professional and pleasant to work with and would definitely use them again!!! I’ve never felt in better hands.read more
Laura Mack
My wife and I recently used Potomac Concierge to take some of the stress and legwork out of our recent move from Alexandria, VA to New York City. Susan, our concierge, was a pleasure to work with.… She is a consummate professional, and helped us make coordinating our movers and storage units a breeze! She also helped line up a PO Box in our new city and get the house clean and ready for our new tenants. Susan even found time in her schedule to help with our packing!!One word of caution: we had a very unpleasant experience working with the cleaners they scheduled (Your Cleaning Connection- they were terrible and a nightmare to work with). Potomac and Susan did everything they could on our behalf to get the company to honor the job, even offering to come out and supervise the cleaning.Every other service, particularly the movers (JK movers), that they recommended were exceptional. As said, the cleaners must have been a blip and Potomac again could not have been more wonderful working on our behalf.We would never have survived this move without this gem of a company. We half joke that they are the only reason our marriage weathered this move. Susan is without a doubt the most lovely and professional person, and the owners are also wonderful and incredibly communicative. We can not recommend this company enough.If you are moving, especially if it is an involved job, hire Potomac. They will change your life.read more
Philip Nathan
Janet and Colleen were the bombs! I would not have survived the four days of orchestrating the move with the crises and emergencies that evolved. Janet and Colleen remained calm, focused and most… helpful through it all! I will certainly use them again; hopefully without the crises! 🎂👏🏽👏🏽👍🏽👍🏽read more
tlv v
Using Potomac Concierge Services has been a game changer and amazing for our family! They helped us prepare for a move to temporary locations in preparation for a house renovation. Robin and team… were incredible/terrific/great! They helped us declutter our house before we moved, helped coordinate the move, helped pack and unpack into our new temporary spaces! They thought of all the details that I would have forgotten. And, they also supported during the stressful moments. This is the first week that I have not seen any of them in the past two and a half months and I miss them. They are all so pleasant, helpful and fun. We are going to use them when we move back into our house and will continue with them on an ongoing basis so we can stay organized. Thank you, thank you, thank you, Potomac Concierge!read more
Bridget Bowers Maybud
Potomac Concierge has assisted me with many clients over the years. As a moving consultant, I appreciate the way they always take care of my clients with an exceptional level of care and patience.… Always willing to adapt to the particular needs of my clients and help take away the stress associated with moving.read more
John Freudiger
I used Potomac Concierge to help organize a newly installed closet system. I wanted to start off with a highly organized closet – color coded, by season and style. Vicki came in fully equipped with… supplies and ideas. We went through my items, sorted, hung, folded – the result was a beautiful closet that looks like something from a magazine.I did underestimate how much time it would take to get everything done (even though Vicki worked quickly and efficiently) but I was also happy that I participated along with her because it gave me an understanding on how to keep it organized which is ultimately my main goal. I would highly recommend Potomac Concierge for organizing services. They were very professional, prompt and exceeded my expectations for this project.read more
Surina Amin
As a Moving Consultant, I have done more than a few moves in concert with Potomac Concierge. I typically work with Libby and Aida and they never…
John F.
Potomac Concierge (Vicki and Coleen) helped me with a complex down-sizing/organization project. They were absolutely incredible in creating a plan, sorting, packing, storing, labeling etc, items… from disorganization to full accessible organization. I was amazed and so grateful. They actually do the work instead of just giving suggestions; they solve problems instead of pondering; they stayed focused and got the job done far beyond my expectations. And they are delightful to work with! I highly recommend. PCS!read more
Kari Meyer
I cannot say enough good things about this company. I hired them to help me with my downsizing and move from Potomac Maryland to Falls Church Virginia. I would not have been able to continue to work… full time and manage all of this by myself. From the moment I spoke with the owner, Libby Kinkead, I knew that I was in good hands. She linked me with Cheryl McGinnis who is a godsend. After I told her what I needed, she essentially took over. She interviewed movers for me and negotiated a very fair price with the one I chose (who I also highly recommend; Commonwealth Movers with Lionel’s team). She was able to be present for Greendrop, the company I hired to come and look at a very large donation and also was there when Purple Heart came to take things away. Throughout, she was knowledgable, professional and extremely supportive. She even managed the final item after I physically moved out; having the leftover “junk” taken away by a company she recommended. Even after the move was complete, I contacted Cheryl to help me with an issue with my new home. It required foundation work that was to be done by a structural engineering company. Unfortunately, the company is terrible at communicating with their clients. Somehow, she worked her magic and was able to get through to the right people, and the job is almost done. I will absolutely use them again and would be happy to speak with anyone who is considering hiring them. Thank you again Libby and Cheryl!!!read more
Susan Trachman
Highly recommend Potomac Concierge! Called to see about same day errand runs while I was in the DC area for business. Libby was so helpful and set everything up over the phone in minutes. They are… super efficient with great communication. Jamee went above and beyond to make sure the clothes I needed for a meeting were not only there in time, but steamed! This team was a total lifesaver! Thank you!read more
Rachel Teel
This is a fantastic service. Potomac Concierge has helped us with everything from setting up utilities, paying bills, ordering groceries, arranging doctor appointments, and managing my inbox. They… are courteous and trustworthy. I highly recommend them to anyone who needs some extra help with managing day-to-day activities.read more
Marissa Rensen
Simply the best. We couldn’t be happier with all the support we got from Potomac Concierge. When you need help, these are the pros.
Jill Zuckman
We highly recommend Potomac Concierge – a top notch business!!!Last year, we sold our home in McLean, VA and prepared to rent locally. A friend recommended Potomac Concierge and we worked with Aida… Middel during a time of unknowns– where we would move, what we would do… Aida was helpful in suggesting what we needed at the rental… what could be stored, and what we should not keep. She was professional, cooperative, and considerate as we sifted through belongings making decisions. We appreciated suggestions vs. being asked what to do. She helped with packing and even with marking furniture placement when we found a rental. She also recommended a professional moving company, JK moving.A year later, we prepared to move out of state. We call on Aida and PC and we were grateful and fortunate to work with Jamee Whittan. Jamee is fantastic! We immediately connected on what needed to be done and, again, Jamee did not wait for guidance – she assessed the situation after a walk-through and formed a “game plan!” This efficiency reduced the stress enough so that I felt at ease to focus on work and other tasks.Jamee was very friendly and patient and listened as we sorted through the priorities and next steps. She remembered details of our schedule (including packing for my husband who was taking boxes to FL in advance of JK moving).Jamee was very helpful in setting the schedule for future visits. Once she had a schedule conflict and she immediately arranged for Kristen O’Brien to help. I appreciated that since I had blocked the time in advance. Kristen was equally friendly, efficient, professional, and patient!!!.I called for help during a very busy time but PC went “the extra mile!”It was a pleasure to work with Jamee and Kristen and I trusted them both. We simply didn’t have enough time to coordinate all aspects of the move AND continue to work – and we were grateful that Aida, Jamee, and Kristen stepped in to help. We appreciated their patience and kind approach to an otherwise stressful situation. We still felt stress related to the move, but not with Jamee and Kristen! I assumed I would help with packing (!) but they had confidence in their approach and took initiative to get things done, leaving me to work on other tasks. They communicated well during the process to ensure we were always on the same page. They were both so very easy to get along with and they managed to get so much done each day while creating a calm environment.Truly 5-star service!read more
Ann Murphy – NOAA Federal
Libby was the Manager in getting a house ready for the market.It had been lived in for about 50 years and needed a variety of services.She had an amazing team of workmen and was able to empty… thehome, fix several items and make it look refreshed. All with quick responseand professionalism. Very impressive work.read more
Diann Heine
Prior to the COVID pandemic, I commuted to Washington, D.C. each week for work. Since March 2019, my business travel has been limited, but I continue to maintain an apartment in D.C.I’ve had the… pleasure to work with Kelly W., as she has managed cable/WiFi installation, furniture delivery, coordinating the delivery of packages, etc. She is friendly and professional, and flawlessly manages any task, no matter how complex. Kelly W. has taken a big source of stress out of my life and comes with my highest recommendation.read more
Patrick Ronan
I’ve been a beneficiary of Potomac Concierge services for over a decade. Their assistants have always been total professionals – very focused and productive, full of good ideas, and enjoyable to… work with. They have simplified, de-cluttered, and improved my personal living space and multiple business environments on many occasions. What a team!!!read more
Redmond Handy
Erika from Potomac Concierge Services was a fantastic help in organizing my craft room. She was delightful to work with and had great ideas about what to do and how to do it. Five stars!
Ellen S
For our move we engaged Potomac Concierge to help us stage our home for potential buyers and packing our possessions. Since we are moving from a four-bedroom house to a two-bedroom apartment, we had… to downsize which meant de-cluttering some of our possessions. Someone said that the top three stressful events in a life are death, divorce, and moving. The Potomac Concierge team did a fabulous job at every stage of our move. They were competent, professional, efficient, and knowledgeable and, in addition reduced our stress to a very manageable level. They quickly identified those possessions that were not to be shown to potential buyers and those that we should consider discarding but showed sensitivity to our emotional attachments to some items. When it came time to packing, the team quickly and thoroughly did it, including labeling the boxes so we could find where our possessions were after we arrived at our new residence.We do not know how we could have so successfully moved without the support of Potomac Concierge and highly recommend using them for any relocationread more
James Blume
Dear Aida– Now that Marilyn and I have had a chance to settle in, I wanted to express our enormous satisfaction with the work of Potomac Concierge. Simply put, Kristin, Kelley, and Jamee made the… move from our 50 year, four-story home to an apartment possible. Kristin and her team had a quick solution to any problem. You, your partner, and another showed up when deadlines were getting tight. In addition to great competence, all of the Potomac Concierge people had a smile and were delightful to be with. The downsizing/move process was not fun; Potomac Concierge made it happen and helped us to survive. I would recommend Potomac Concierge unreservedly.Thanks and BestMichael Barthread more
Michael Barth
Aida and her team were amazing! With everyone home during COVID-19 we needed more space. Luckily we found a great house but then It dawned on me, we had to move. Luckily our realtor was able to… recommend Potomac Concierge a turnkey and contactless(if you opt for that) company that takes care of every detail of your move. After 1 phone call with Aida I felt the stress and pressure of the move melt away. Timeline, logistics, packing, unpacking, organizing of our home and much more. Great attention to details. Highly recommend. We will never move without Potomac Conciergeread more
Trish Rudnick
Potomac Concierge is the best service provider in this industry in the DMV, hands down. I was gifted a PC service following a work promotion years ago by a…
Y B.
I felt compelled to share my experience with one of your personal assistants, Sara Coles. Sara represented your client who wanted to purchase a hot tub. Sara interview our company as a possible… choice for a high end Jacuzzi model. Her client, being very busy, leaned on Sara to manage the entire process from the researching through the delivery. We worked hand in hand with Sara to make sure the sales process for her client was smooth, on time and exactly everything her client had expected. I would recommend Sara to anyone looking for an assistant who is a proactive problem solver, highly organized and exceeds expectations. Thank you again Sara!read more
Jeff Bennett
Why Choose Potomac Concierge for Estate Cleanouts?
Estate cleanouts demand more than just good organizational skills. They call for empathy, discretion, and a steady hand. Potomac Concierge offers all this and more, with over 20 years of experience supporting families and professionals across Maryland, Washington, DC, and Northern Virginia.
Compassion
Compassion drives every interaction with our clients. No two estates look exactly alike, and no two families process change in the same way. That’s why our team approaches each home with respect and patience, creating space for thoughtful decisions rather than rushing you. We treat personal belongings with dignity and keep conversations grounded and supportive.
Attention to Detail
Attention to detail defines the Potomac Concierge experience. From the first walkthrough to the final handoff, every phase follows a deliberate plan. Expect realistic timelines, open communication, and no loose ends that could become problems later. Anticipating our clients’ needs is a key to preventing surprises during an already emotional time.
End-to-End Services
Finally, our end-to-end service keeps everything connected. Sorting, donation planning, and property preparation stay on schedule so the project proceeds without unnecessary delays. We keep you informed of new developments without needing to manage every detail yourself. Honest guidance and dependable follow-through let families and executors breathe a little easier.
Our Estate Cleanout Services
Estate cleanouts work best when each step builds on the last. Our estate cleanout services follow a structured approach that adapts to your property, timeline, and goals. Consider the many ways we can help:
Estate Sorting & Organizing
The first step in any estate cleanout is figuring out what you have, which can be more time-consuming than you’d expect. Sorting is also prone to triggering emotions you didn’t know were there.
Tackling this step early in the estate cleanout process helps prevent last-minute decisions that could delay progress. Our team works with you to thoughtfully and efficiently review the belongings. Let us help with the following:
- Identifying what items to keep, sell, donate, or toss
- Noting anything that requires special handling
- Preserving meaningful items and preparing them for the next chapter
Estate Donation Coordination
Many estates include items that have not yet reached the end of their lifespans, such as furniture, clothing, kitchenware, and household goods. You may be prepared to hold an estate sale or donate gently used items that don’t have sentimental value.
We coordinate estate donations to give items a second life without adding work to your plate. Instead of juggling calls and schedules, you’ll have a single point of contact who handles everything. The estate donation coordination process includes:
- Identifying charitable organizations you might want to partner with
- Scheduling pickups or drop-offs
- Coordinating timelines so donations happen efficiently
Full Property Clearing
Preparing a home for probate or sale involves more than just clearing out belongings. It also means presenting a space that’s ready for showings or probate inspections.
Potomac Concierge helps smooth the transition to listing or probate with the following services:
- Handling items you’ve designated for removal according to plan
- Coordinating with estate sale agents or auction houses
- Overseeing the cleanout timeline and vendor coordination
Working with a Realtor
Our team will help ensure the home is ready to sell. We can work side by side with your realtor, determining and following through on necessary tasks, such as:
- Scheduling repairs
- Scheduling landscapers
- Cleaning
- Staging the home
- And more
Need Help with an Estate Cleanout? Let’s Talk
Estate cleanouts carry emotional weight, logistical demands, and tight timelines. Potomac Concierge approaches this work as the problem-solvers we are, prepared to make a difference in your life with services that go above and beyond.
Our women-owned business is backed by a strong commitment to honesty, integrity, and reliability. Our primary goal is to help busy people get things done while keeping their lives in order during times of change.
A short phone call can set the tone for a smooth estate cleanout. Schedule a consultation with us today.
Frequently Asked Questions
An estate cleanout includes sorting and organizing belongings, coordinating donations, overseeing property clearance, and managing logistics throughout. We can tailor our services to meet probate requirements, support downsizing, or prepare the property for sale.
The timeline depends on the home’s size, the number of belongings, and any probate or sale deadlines. We’ll create a structured plan with your input and coordinate the process to keep the project moving forward.
A 10-minute phone call can change your life!
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