Professional Senior Move Management Services in MD, DC & N. VA

Libby Kinkead and Potomac Concierge have truly created a process and built a team that simultaneously expedites, accelerates and humanizes moving from one home to another! Leading up to the move, Potomac Concierge specialist, Kim, became an essential part of my daily sorting / purging / packing process – frequently taking initiative to help me prioritize getting specific tasks completed (even running errands when needed). Move Day itself was an incredible experience of how productive and supportive a team of six people can be – with no one duplicating anyone else's work tasks. What Potomac Concierge did for me in one day, truly would have taken me 3-6 months without them! My new place already started to feel like home the first night I slept there (and Potomac Concierge even made up my bed in pre-selected fresh sheets!).

My wife and I called Potomac Concierge at the last minute after moving into our new home. Aida was professional, courteous and accommodating. She set an appointment for the next day. Upon arriving Aida and her team were ready to work. They were beyond helpful and very organized. They helped my wife and I unpack ALL of our boxes, setup and organize our kitchen master bedroom and our closets. It was unbelievable how fast and efficient they work. If you're serious about getting organized or need help unpacking they should be your first call. Thanks again Aida and Potomac Concierge. You guys are greatly appreciated.

We are so grateful to have Potomac Concierge team up with us when getting a property ready to sell. Their organizational expertise in decluttering, packing, and selling items of value help us get the maximum dollars for our sellers in the most efficient time possible! Patty Daniels/ Lori Leasure Team Washington Fine Properties

I have to tell you how wonderful and incredible both Rachel and Dana were in getting our attic, basement, and tool shed in ship-shape order!  They're both amazingly efficient, hard-working, energetic, and very nice!  Both my husband and I appreciated their taking charge of the mess at our house.  It will really help make our lives so much cleaner and easier. Lauren was also great in helping set everything up and was very responsive with ideas and help. I can highly recommend Potomac Concierge!

We highly recommend Potomac Concierge – a top notch business!!! Last year, we sold our home in McLean, VA and prepared to rent locally. A friend recommended Potomac Concierge and we worked with Aida Middel during a time of unknowns– where we would move, what we would do… Aida was helpful in suggesting what we needed at the rental… what could be stored, and what we should not keep. She was professional, cooperative, and considerate as we sifted through belongings making decisions. We appreciated suggestions vs. being asked what to do. She helped with packing and even with marking furniture placement when we found a rental. She also recommended a professional moving company, JK moving. A year later, we prepared to move out of state. We call on Aida and PC and we were grateful and fortunate to work with Jamee Whittan. Jamee is fantastic! We immediately connected on what needed to be done and, again, Jamee did not wait for guidance – she assessed the situation after a walk-through and formed a “game plan!” This efficiency reduced the stress enough so that I felt at ease to focus on work and other tasks. Jamee was very friendly and patient and listened as we sorted through the priorities and next steps. She remembered details of our schedule (including packing for my husband who was taking boxes to FL in advance of JK moving). Jamee was very helpful in setting the schedule for future visits. Once she had a schedule conflict and she immediately arranged for Kristen O’Brien to help. I appreciated that since I had blocked the time in advance. Kristen was equally friendly, efficient, professional, and patient!!!. I called for help during a very busy time but PC went “the extra mile!” It was a pleasure to work with Jamee and Kristen and I trusted them both. We simply didn't have enough time to coordinate all aspects of the move AND continue to work – and we were grateful that Aida, Jamee, and Kristen stepped in to help. We appreciated their patience and kind approach to an otherwise stressful situation. We still felt stress related to the move, but not with Jamee and Kristen! I assumed I would help with packing (!) but they had confidence in their approach and took initiative to get things done, leaving me to work on other tasks. They communicated well during the process to ensure we were always on the same page. They were both so very easy to get along with and they managed to get so much done each day while creating a calm environment. Truly 5-star service!

I used Potomac Concierge to help organize a newly installed closet system. I wanted to start off with a highly organized closet – color coded, by season and style. Vicki came in fully equipped with supplies and ideas. We went through my items, sorted, hung, folded – the result was a beautiful closet that looks like something from a magazine. I did underestimate how much time it would take to get everything done (even though Vicki worked quickly and efficiently) but I was also happy that I participated along with her because it gave me an understanding on how to keep it organized which is ultimately my main goal. I would highly recommend Potomac Concierge for organizing services. They were very professional, prompt and exceeded my expectations for this project.

Potomac Concierge was a lifesaver! I was overwhelmed with moving and having to declutter the entire house. Potomac Concierge came in and made my life so much easier. The decluttering was painless and the move went smoothly. I would strongly recommend Potomac Concierge.

I called Potomac concierge when my office and life was a mess. Very busy.I was embarrassed to have someone look at it. I got an angel from Potomac Concierge and she came in and helped me organize my office. They have outstanding staff who very professional and caring. Best decision and work every penny!

I had the Power of Attorney for a retired Foreign Service Officer who had been living in a retirement home for the last seven years. He owned a lovely one-bedroom apartment in Georgetown which had remained empty during that time. Since I worked full-time and travelled frequently, I did not have the time to clean out the apartment and prepare it for sale. I hired Potomac Concierge, and specifically, Janet, to prepare the apartment for sale by removing all the furniture, clothes, books, and anything of value and then staging it. Janet and her colleagues cleaned the apartment, arranged for auctioning the valuable pieces, replaced the carpeting with hardwood floors, repaired the windows, arranged for painting of the entire apartment, and arranged for distribution and donation of remaining items to the proper organizations. They also cleaned and removed all items in the storage room. All of this was accomplished within a month with very few calls to me. The staff, and particularly Janet, did an outstanding job. They are very professional, have access to good contractors, and removed a terrific burden from me.

Potomac Concierge has assisted me with many clients over the years. As a moving consultant, I appreciate the way they always take care of my clients with an exceptional level of care and patience. Always willing to adapt to the particular needs of my clients and help take away the stress associated with moving.

I cannot say enough good things about this company. I hired them to help me with my downsizing and move from Potomac Maryland to Falls Church Virginia. I would not have been able to continue to work full time and manage all of this by myself. From the moment I spoke with the owner, Libby Kinkead, I knew that I was in good hands. She linked me with Cheryl McGinnis who is a godsend. After I told her what I needed, she essentially took over. She interviewed movers for me and negotiated a very fair price with the one I chose (who I also highly recommend; Commonwealth Movers with Lionel's team). She was able to be present for Greendrop, the company I hired to come and look at a very large donation and also was there when Purple Heart came to take things away. Throughout, she was knowledgable, professional and extremely supportive. She even managed the final item after I physically moved out; having the leftover "junk" taken away by a company she recommended. Even after the move was complete, I contacted Cheryl to help me with an issue with my new home. It required foundation work that was to be done by a structural engineering company. Unfortunately, the company is terrible at communicating with their clients. Somehow, she worked her magic and was able to get through to the right people, and the job is almost done. I will absolutely use them again and would be happy to speak with anyone who is considering hiring them. Thank you again Libby and Cheryl!!!

Aida and her team were amazing! With everyone home during COVID-19 we needed more space. Luckily we found a great house but then It dawned on me, we had to move. Luckily our realtor was able to recommend Potomac Concierge a turnkey and contactless(if you opt for that) company that takes care of every detail of your move. After 1 phone call with Aida I felt the stress and pressure of the move melt away. Timeline, logistics, packing, unpacking, organizing of our home and much more. Great attention to details. Highly recommend. We will never move without Potomac Concierge

My wife and I recently used Potomac Concierge to take some of the stress and legwork out of our recent move from Alexandria, VA to New York City. Susan, our concierge, was a pleasure to work with. She is a consummate professional, and helped us make coordinating our movers and storage units a breeze! She also helped line up a PO Box in our new city and get the house clean and ready for our new tenants. Susan even found time in her schedule to help with our packing!! One word of caution: we had a very unpleasant experience working with the cleaners they scheduled (Your Cleaning Connection- they were terrible and a nightmare to work with). Potomac and Susan did everything they could on our behalf to get the company to honor the job, even offering to come out and supervise the cleaning. Every other service, particularly the movers (JK movers), that they recommended were exceptional. As said, the cleaners must have been a blip and Potomac again could not have been more wonderful working on our behalf. We would never have survived this move without this gem of a company. We half joke that they are the only reason our marriage weathered this move. Susan is without a doubt the most lovely and professional person, and the owners are also wonderful and incredibly communicative. We can not recommend this company enough. If you are moving, especially if it is an involved job, hire Potomac. They will change your life.

Potomac Concierge did a wonderful job preparing gifts tailored to the recipients when I enlisted their service. Keep up the good work!!!

Very helpful with getting the things my sister needed during a hospital stay and immediately following her husband's death. Able to find documents as if they were the ones that stored them. Excellent and timely communication by those involved.

Prior to the COVID pandemic, I commuted to Washington, D.C. each week for work. Since March 2019, my business travel has been limited, but I continue to maintain an apartment in D.C. I've had the pleasure to work with Kelly W., as she has managed cable/WiFi installation, furniture delivery, coordinating the delivery of packages, etc. She is friendly and professional, and flawlessly manages any task, no matter how complex. Kelly W. has taken a big source of stress out of my life and comes with my highest recommendation.

Shannon and Helen did amazing! This place was so overwhelming and they tackled it no problem and seemed to have fun doing it too. It was super helpful and we now feel like we have an apartment (not a storage until) to live in.

This is an excellent business! They provide an outstanding service! Aida is very professional; she provided me with a very accurate estimate of the work to be done at my place at the outset. She is also very pleasant and responds swiftly to any inquiries. Coleen and Amelia helped me unpack and sort my stuff after I moved to a new apartment. Both ladies are classy, fast and efficient and they also have a great taste! They took the stress out of moving out for me! Bishr A.

I suffered a serious knee injury in June 2016 that required two surgeries and months of physical therapy, and my doctor advised me to move to a single-level home to avoid having to climb stairs, and potentially injure my knee again. I was finally able to move in December 2016. As I sat in my new apartment that first night, unable to walk unassisted, I looked around me and saw about 30 boxes stacked up in piles upon each other, creating a wall four feet thick against one wall. I quickly came to the conclusion there was no way a disabled person like me was capable of doing ANYTHING by myself – like find which box contained bed sheets and blankets and make a bed that first night, much less open every box, one by one, and store food, clothing, electronics, and arrange furniture. Not with one hand holding on to a cane. Fortunately, I had insisted that my computer be hooked up in advance of the move. I Googled the words "home organizers" and came across Potomac Concierge – a professional home organization company. Within 48 hours, three of the loveliest women in the world – Coleen, Sandi and Anne were knocking on my door. I didn't have to tell them what to do. They looked around and KNEW what had to be done. They spent the entire day quickly opening box after box, arranging ALL of my belongings based on what room they needed to be in, creating a pile of items that I wanted to donate to a charity, throwing out things I no longer had use for, storing other belongings in a storage locker, running errands for me to nearby stores, and hauling about 50 pounds of empty cardboard boxes to the recycling room down the hall. Just to give you one example of the quality of their work – they balled up all my socks and rolled up underwear, and neatly arranged them in neat little rows in dresser drawers, folded and stacked all my shorts and shirts, and hung up all my tee-shirts and pants. And Anne even came back on two more days, finalizing things and putting the finishing touches on what turned out to be the most organized home I had ever lived in. I cannot describe how much stress was lifted from me and how relieved I felt a few days later to look around my apartment – knowing exactly where to find everything I owned. I cannot thank these ladies enough for what to me was a relatively inexpensive and swift way to get settled into a new home. My advice to anyone out there who is planning to move and wants to avoid a lot of the headache involved in relocating – call Potomac Concierge. You will never regret it !

Aida and her staff were incredibly professional and helpful. Our son had left the DC area during Covid and then while he was away needed to move out of his apartment. They handled everything from packing, cleaning, moving and arranging storage. It could not have been easier. We look forward to having their help again when we need it. Thank you!!!

Coleen and Amelia were so delightful for to work with. They were on time, professional and very supportive on my helping me make sense of my move. They took their time to ensure my needs were met and I am definitely satisfied with their working. I highly recommend this company for anyone needing help with getting settled in to a new place or even organizing their current space!!!

Using Potomac Concierge Services has been a game changer and amazing for our family! They helped us prepare for a move to temporary locations in preparation for a house renovation. Robin and team were incredible/terrific/great! They helped us declutter our house before we moved, helped coordinate the move, helped pack and unpack into our new temporary spaces! They thought of all the details that I would have forgotten. And, they also supported during the stressful moments. This is the first week that I have not seen any of them in the past two and a half months and I miss them. They are all so pleasant, helpful and fun. We are going to use them when we move back into our house and will continue with them on an ongoing basis so we can stay organized. Thank you, thank you, thank you, Potomac Concierge!

What a professional business! If I could, I'd totally give them 5 more stars! Aida, was my last call. I was in quite a pickle. And had been phoning people…

This is a fantastic service. Potomac Concierge has helped us with everything from setting up utilities, paying bills, ordering groceries, arranging doctor appointments, and managing my inbox. They are courteous and trustworthy. I highly recommend them to anyone who needs some extra help with managing day-to-day activities.

Dear Aida– Now that Marilyn and I have had a chance to settle in, I wanted to express our enormous satisfaction with the work of Potomac Concierge. Simply put, Kristin, Kelley, and Jamee made the move from our 50 year, four-story home to an apartment possible. Kristin and her team had a quick solution to any problem. You, your partner, and another showed up when deadlines were getting tight. In addition to great competence, all of the Potomac Concierge people had a smile and were delightful to be with. The downsizing/move process was not fun; Potomac Concierge made it happen and helped us to survive. I would recommend Potomac Concierge unreservedly. Thanks and Best Michael Barth