Home Management Services in Maryland, DC & Northern Virginia

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Excellent
4.9
Bridget Bowers Maybud
Using Potomac Concierge Services has been a game changer and amazing for our family! They helped us prepare for a move to temporary locations in preparation for a house renovation. Robin and team were incredible/terrific/great! They helped us declutter our house before we moved, helped coordinate the move, helped pack and unpack into our new temporary spaces! They thought of all the details that I would have forgotten. And, they also supported during the stressful moments. This is the first week that I have not seen any of them in the past two and a half months and I miss them. They are all so pleasant, helpful and fun. We are going to use them when we move back into our house and will continue with them on an ongoing basis so we can stay organized. Thank you, thank you, thank you, Potomac Concierge!
Response from the owner:Dear Bridget, we are so glad we were able to help you and the family get moved and settled and look forward to getting you back into the new and improved house! You were a pleasure to work with – thank you.
Aazaz Haq
The ladies of Potomac Concierge were a godsend. We moved to our new house in McLean with two little kids running around and no help, overwhelmed with the prospect of unpacking. Aida and her colleagues not only unpacked everything – from the children's toys, kitchen stuff, bathroom stuff… everything – but they organized it all an a super logical and efficient way. They even helped us get rid of boxes and did other little things to make the moving experience as painless as possible. We are so grateful. We would use their services again in a heartbeat.
Response from the owner:Hi Aazaz, Thank you for your wonderful review. We are so happy that our team could assist you and your lovely family with your long distance move to McLean. It was a pleasure getting you settled into your beautiful new home, and we welcome the opportunity to work with you again should you ever need our services in the future.
Natasza O.
What a professional business! If I could, I'd totally give them 5 more stars! Aida, was my last call. I was in quite a pickle. And had been phoning people…
Hilary Anthony
I can’t say enough good things about Potomac Concierge! I reached out to Aida about help with a big move (two houses into one) and she replied immediately. Her team took care of coordinating with the movers, handling no parking signs and ALLLLL the packing and unpacking. (They even did thoughtful things, such as reach out to neighbors.) I can’t tell you what a relief it is to be moved in and have every box out of the house within 24 hours – and to have everything thoughtfully organized and put away. To top it off, everyone was incredibly nice and friendly, even towards our nosy pets đŸ™‚ Hire Potomac Concierge!
Sarah Skofield
I hired Potomac Concierge to help my parents after they downsized from their home in NH and settled in a retirement community in MD. Helen did a wonderful job communicating what she accomplished after every meeting with my parents…from helping with online accounts, auto-pay set-up and scheduling, decluttering email & cancelling old accounts, to creating a shared family calendar and prioritizing tasks for my parents to complete, the dependable schedule we set up with Helen was invaluable in reassuring my brother and I, as we both live in other states. My parents loved working with her too đŸ™‚ So happy I found this personal assistant service in the DC metro area!!
Response from the owner:Thank you so much for your kind words! We're so glad Helen was able to support your parents and bring peace of mind to you and your brother. It means a lot to know the schedule and support made a difference!
Stephanie Jaar
Vicki came to reorganize two of my closets and had everything done within 3 hours! We tossed very few items and yet by the end I had gained back a lot of space in the closets.
Response from the owner:Thank you so much Stephanie. It was a pleasure helping you get everything organized and allow you to reclaim valuable closet space!
Terri Barger
We had a fantastic experience with Potomac Concierge’s unpacking services. Erika and Shannon were prompt, professional, friendly, and efficient. Highly, highly recommend!
Response from the owner:Thank you so much for the kind words! We’re thrilled to hear that you had such a positive experience with Erika and Shannon. They truly strive to provide excellent service, and it’s wonderful to know they made your unpacking process smooth and stress-free. We appreciate your recommendation and look forward to working with you again in the future!
Tamara Galinsky
I can hardly put into words how wonderful my experience has been with Potomac Concierge! Jamee and Kristin organized the heck out of my kitchen and office and were an absolute joy to work with–lots of laughter and even a little dancing, but they were also incredibly efficient and innovative, full of great ideas and ways to make our life run more smoothly. I will definitely have them back to tackle another area of the house!
Y B.
Potomac Concierge is the best service provider in this industry in the DMV, hands down. I was gifted a PC service following a work promotion years ago by a…
Judy Bishop
I had quite a lot of travel during and after Thanksgiving, and needed some support with holiday decor. Kelly and Kristin truly made this Christmas the best ever. This duo is remarkable. They unloaded and opened all of the decorations (after marking them according to rooms last year) and did an amazing job helping me make everything beautiful. They wrapped presents like they should appear in the next Nutcracker. Positive, productive, professional and punctual; I love everything they created and every effort they made. When they come to my home, I know it will be lovelier when they go. I could not be more appreciate and grateful for this team!
Photo from customer review
Response from the owner:Judy, thank you very much for taking the time to write this review. We are so happy that Kristin and Kelly were able to provide you with such excellent service!
Lisa Ann
I am so thankfully I was able to work with Jamee for 9 months last year as I was preparing to relocate to Massachusetts. I have a lot of stuff and it was a disorganized mess. Jamee was great to work with. She was very patient and non judgemental. We got so much done each visit! She helped me get rid of trash and donations. She hooked me up with green Drop in Friendship Heights and inspired me to do some donations even on days I was not working with her. I don't know how I could have handle getting ready for the move without her. Now that I am in Massachusetts, I wish I could find someone even 10% as great to help me get settled in. I highly recommend Potomac Concierge and especially Jamee to anyone.
Response from the owner:Hi Lisa, Thank you so much for your kind review. So glad Jamee was able to assist you with prior to relocating!
Marjorie Greenberg
I literally could not have stayed in my home during the pandemic nor gotten my house ready to sell without Kelly’s outstanding assistance. Kelly had a solution to every problem and always was calm while addressing any challenge. I think of Kelly as my guardian angel. Kristin also was essential during the process of packing up my house belongings and moving into my new apartment. As an example of the special care they gave to my china cup collection, Kelly took photographs of the secretary and display case in which the cups were displayed and then she and Kristin unpacked the cups and put them back in the identical order. I am eternally grateful to both of them.
Response from the owner:Hi Majorie, thank you for your wonderful review! We are so happy Kelly and Kristin were able to assist you with your move and in getting your house ready to sell. We welcome the opportunity to work with you again should you ever need our services in the future.
Alice Hendricks
This is the second time I have used Potomac Concierge. Everything they do is superb. The most important and helpful thing is not what they do but HOW they do it, they project manage everything so well it brings you complete peace of mind. The actual organizer and process is also terrific and high quality. excellent communication, Covid safe, and helpful in ways you didn’t even know you needed help. I highly recommend them!
Response from the owner:Thank you very much Alice. Once again, it was a pleasure to help you. Best Wishes, the PC Team
Allyson Alvaré Kranz
We recently enlisted Potomac Concierge to help with unpacking and organizing after our move, and the experience was outstanding. Their team — Amelia, Joan, Kristin, and Shannon — was prompt, professional, and genuinely delightful, all while unpacking more than 140 boxes in just two days and even finishing ahead of schedule. Lauren’s guidance throughout the scheduling process was equally excellent. I can’t recommend the Potomac Concierge team highly enough, and they will absolutely be my first call for the next project.
Response from the owner:Thank you so much for taking the time to share this wonderful review. We’re thrilled to hear that your experience with Potomac Concierge was such a positive one. Amelia, Joan, Kristin, and Shannon will be especially grateful for the recognition. It was a pleasure assisting you through the scheduling process and supporting your move. Unpacking and organizing after a move can feel overwhelming, and we’re so glad we could help make the transition smoother. We truly appreciate the recommendation and would be honored to assist you again on your next project!
Thomas Welsh
Big shout out to Shannon for coordinating our move, packing, moving day and unpacking. She was on top of everything from start to finish. I highly recommend her and Potomac Concierge.
Response from the owner:Thank you so much! We’re so glad everything went well, and we’ll be sure to pass this along to Shannon , she’ll love hearing it. We appreciate your recommendation!
Rachel Teel
Highly recommend Potomac Concierge! Called to see about same day errand runs while I was in the DC area for business. Libby was so helpful and set everything up over the phone in minutes. They are super efficient with great communication. Jamee went above and beyond to make sure the clothes I needed for a meeting were not only there in time, but steamed! This team was a total lifesaver! Thank you!
Response from the owner:Thank you so much Rachel – so glad we were able to help. Best wishes to you.
TheBisho84
This is an excellent business! They provide an outstanding service! Aida is very professional; she provided me with a very accurate estimate of the work to be done at my place at the outset. She is also very pleasant and responds swiftly to any inquiries. Coleen and Amelia helped me unpack and sort my stuff after I moved to a new apartment. Both ladies are classy, fast and efficient and they also have a great taste! They took the stress out of moving out for me! Bishr A.
Response from the owner:Thank you Bishr for your very kind words.. We were so happy to take the stress out of your move, and get you unpacked and settled into your new home. Best wishes.
Susan Sandler
What a great experience! I had Kelly and Marley help me with unpacking and putting things away in my new apartment right after a move in, including setting up the kitchen and master bedroom, among other tasks. They were terrific–experts at what they do, and very kind and patient with me during a very challenging moving week. I learned some great things from them about how to make my new space work best for me. I would not hesitate to work with Potomac Concierge on other home space planning projects and I recommend them highly!
Response from the owner:Thank you Susan. We are pleased we could take some of the stress out of your move, and get you all settled into your new home. We wish you all the best, and are always available should you need further help organizing or maximizing other space and storage.
Nick Freshman
Absolutely incredible group of people. Help my father transition to a new facility, and made the process extremely easy and anxiety free.
Response from the owner:Thank you so much for your kind words. We're so glad we could help make your father's transition easier and less stressful. Wishing him all the best!
Michael Barth
Dear Aida– Now that Marilyn and I have had a chance to settle in, I wanted to express our enormous satisfaction with the work of Potomac Concierge. Simply put, Kristin, Kelley, and Jamee made the move from our 50 year, four-story home to an apartment possible. Kristin and her team had a quick solution to any problem. You, your partner, and another showed up when deadlines were getting tight. In addition to great competence, all of the Potomac Concierge people had a smile and were delightful to be with. The downsizing/move process was not fun; Potomac Concierge made it happen and helped us to survive. I would recommend Potomac Concierge unreservedly. Thanks and Best Michael Barth
Response from the owner:Dear Micheal, thank you for providing such a great review! It was a pleasure to assist both you and Marilyn. We were so happy to help get you settled into your new home. Wishing you all the best.
K P
Shannon and Tricia were wonderful and helped our parents get settled in their new place. Thank you!
Response from the owner:Thank you so much! We’re so glad Shannon and Tricia could make the transition smooth and stress-free.
Carol Moore
I am so very grateful to have had the opportunity to work with Libby Kinkead. She is extremely knowledgeable, professional, helpful, inspiring, and kind-hearted! When you work with Libby, you are immediately put at ease by her relaxed, down-to-earth approach. At the same time, she's highly energetic and motivating. The truth is I've read a lot about getting organized (which is a whole lot easier than actually being organized!) But after a recent class with Libby, I shifted into "get it done" mode. She gave me the boost I needed to take care of my clutter without judgment! Here are just a few of the gems that she shared that have made a huge difference for me: "Decluttering is not stuff shifting." (I didn't even realize I was doing this!) "There is a difference between something being useful and actually using it." And this one really hit home: "Clinging to the past makes it hard to move forward." Thanks to Libby's wise guidance and enthusiastic support, I am moving forward!
Response from the owner:Thank you very much Carol. It was a pleasure to work with you. It is great to hear I was able to help. Good luck to you and the class and just let me know if you need any further encouragement. Libby
Michelle Belliveau
It was a pleasure to work with Amelia and her team at Potomac Concierge! They did a beautiful job organizing various bookcases as well as three large walk-in closets at the Ritz Residence. I would definitely recommend them to any of my clients!
Response from the owner:Hi Michelle, thank you so much for your review! We are so happy our team was able to assist you. Please don't hesitate to reach out should you ever need our services again.
Lisa Stark
I had a last minute need for someone to pack up and clear part of the items in my basement and Potomac Concierge was amazing. I called on a Friday. They had someone here on a Monday morning and it was done perfectly! I'd use them again in a heartbeat!
Response from the owner:Thank you so much for your kind review, Lisa! So glad we were able to assist you. Please reach out to us should you need our services again.
Laura Mack
Libby, Shannon and Claire helped me move with very little notice. I thought I could do everything myself, but got too busy with work. They had less than two weeks notice and made it happen. Not only am I unpacked, but all of the boxes are gone and my kitchen is better organized than if I had done it myself. They are extremely professional and pleasant to work with and would definitely use them again!!! I’ve never felt in better hands.
Response from the owner:Thank you Laura – it was such a pleasure working with you. You were so well organized and pleasant, the time flew by. Happy to help any time.

Managing your home is a time-consuming task that can place untold demands on valuable time and resources better spent enjoying the lifestyle you’ve worked so hard to achieve. Since 2005, Potomac Concierge has been providing our exceptional clientele with professional, discreet assistance with every aspect of home management, and we welcome the opportunity to do the same for you.

We can take over all aspects of home management, including home upkeep, scheduling necessary contractors, and organization, to name a few. Our services can keep your household running smoothly year-round, no matter what is on your to-do list.

Our exclusive array of services is further enhanced by the personnel we employ, opting to hire only the most dedicated, competent associates with an eye for detail and the highest customer service standards. We can manage vendors of your choosing as well as vendors handpicked by our staff. The vendors we offer are chosen based on their level of skill, compassion, professionalism, and discretion, and they are thoroughly vetted to ensure the safety and privacy of our valued clients.

Take the first step in taking back your free time. To learn more about home management services in the DC metro area, contact us online or call (240) 200-4824 today!

Our Home Management Services

Our ultimate goal is to make a positive impact on the lives of those we serve. Our white-glove service is designed to not only provide our clients with peace of mind, knowing their homes are being run effectively and efficiently, but with the exceptional level of service they deserve.

From your first consultation phone call with Potomac Concierge, we get to work for you, taking the time to learn your needs, preferences, and lifestyle. From there, our accomplished team of experts will formulate a plan to meet those needs, freeing up valuable time for you to make the most of the life you deserve.

The following examples highlight just a few of the elite services we have provided our clients in the past:

We offer home remodel management service to make your remodel or renovation less stressful. We will be there while work is being completed, being your eyes, ears, and problem-solver on the ground.

Contractor management

Contractor management

We’ve been taken on by countless clients to keep track of and manage all home contractors, including HVAC, landscaping, remodeling, appliance installation, and more.

In order to focus on their personal and professional commitments, a number of families have opted to leave the inventory, shopping, and stocking of groceries up to us, ensuring their kitchens are fully stocked at all times.

With an unparalleled attention to detail, one of our associates composed a maintenance manual for a client who was looking for a way to keep on top of routine demands. We have also performed maintenance visits, where we visit the home to check on upkeep and make any necessary appointments or alterations.

Household document compilation

Household document compilation

One of our organization specialists created a household maintenance binder, including researching and replacing misplaced or lost documents, for a client looking for the best way to keep track of all home warranties, appliance manuals, and instruction booklets. We have even created a personalized home maintenance manual with vendor contact numbers and appliance makes, models, and serial numbers for easy reference.

Disaster recovery

Disaster recovery

During a routine house check while a client was out of town, a member of our team discovered a water pipe had burst, causing significant flooding. We assembled a trusted team of experts to repair and restore the home to our client’s exacting standards, completing the project in time for their return.

Frequently Asked Questions

Every home remodeling project is different. Once we have our first meeting with you, we will be able to determine an accurate timeline for your home remodel project. At Potomac Concierge, we take the stress out of the equation, ensuring everything is finished in a timely fashion. 

This process includes:

  • Decluttering your home
  • Meeting with contractors
  • Helping with alternative living arrangements
  • Working with movers
  • Researching storage options

Potomac Concierge has many resources and can find contractors for you. They can find licensed and certified contractors for:

  • Electrical
  • Plumbing
  • HVAC
  • Pest control
  • And more!

Disaster damage can take many forms ranging from broken windows to water damage. Our team of experts can make the necessary steps toward hiring and scheduling repair and help restore your home. We will also hire tree removal experts and generator maintenance specialists if necessary.

Our accomplished team of experts can help fulfill all your home management needs with no request too big, too small, or too complex. From remodel management to shopping for and managing a new appliance installation, Potomac Concierge will provide you with an exceptional level of service, striving to exceed all your expectations.

A 10-minute phone call can change your life!

Call now: (240) 200-4824

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