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Vicki was amazing to work with and helped me accomplish exactly what I needed in the short time frame I had! I recently moved and am expecting in 2 weeks so I didn't have time to organize my closest the way I wanted – that's why I reached out to Potomac Concierge. From the minute I reached out, they were super responsive and easy to work with. I was nervous at first because I've never needed help organizing but they made the process so simple and easy – exactly what I needed. In under 4 hours – Vicki helped me totally organize my master closest. She was fun to work with, professional and took the time to listen to my vision in order to make sure it's how I wanted it. I'm SO happy with the results – it feels great to walk into my closest and see the space so clean and organized. Thank you Vicki!

Very helpful with getting the things my sister needed during a hospital stay and immediately following her husband's death. Able to find documents as if they were the ones that stored them. Excellent and timely communication by those involved.

It was a pleasure to work with Amelia and her team at Potomac Concierge! They did a beautiful job organizing various bookcases as well as three large walk-in closets at the Ritz Residence. I would definitely recommend them to any of my clients!

I had the Power of Attorney for a retired Foreign Service Officer who had been living in a retirement home for the last seven years. He owned a lovely one-bedroom apartment in Georgetown which had remained empty during that time. Since I worked full-time and travelled frequently, I did not have the time to clean out the apartment and prepare it for sale. I hired Potomac Concierge, and specifically, Janet, to prepare the apartment for sale by removing all the furniture, clothes, books, and anything of value and then staging it. Janet and her colleagues cleaned the apartment, arranged for auctioning the valuable pieces, replaced the carpeting with hardwood floors, repaired the windows, arranged for painting of the entire apartment, and arranged for distribution and donation of remaining items to the proper organizations. They also cleaned and removed all items in the storage room. All of this was accomplished within a month with very few calls to me. The staff, and particularly Janet, did an outstanding job. They are very professional, have access to good contractors, and removed a terrific burden from me.

Aida and her team made our move as painless as possible and dare I say it…fun! Thanks to them we were able to sleep comfortably in our new unpacked and organized home the same day we moved in. I can’t thank them enough for literally lightening the load off my shoulders. If you have any doubts about hiring Potomac Concierge don’t! They are amazing.

Potomac Concierge is the best money we have spent. Aida, Libby and the team were incredibly professional, organized and no ask was too much for them to handle with grace and speed. We hired them to assist with our move out of our home and into a new home. We could not have done it without them. They know how to get things done, they hire all of the right people. We spent the first night in our new home with our bedroom, kitchen, and closets completely unpacked and organized. They are simply the best.

Vicki with Potomac Concierge was amazing! She did an incredible job helping to tweak and organize our closet, and it looks so neat and beautiful. We have worked with Potomac Concierge in the past when we moved and needed help with unpacking and organizing and are always pleased with the team.

I can’t say enough good things about Potomac Concierge! I reached out to Aida about help with a big move (two houses into one) and she replied immediately. Her team took care of coordinating with the movers, handling no parking signs and ALLLLL the packing and unpacking. (They even did thoughtful things, such as reach out to neighbors.) I can’t tell you what a relief it is to be moved in and have every box out of the house within 24 hours – and to have everything thoughtfully organized and put away. To top it off, everyone was incredibly nice and friendly, even towards our nosy pets 🙂 Hire Potomac Concierge!

I literally could not have stayed in my home during the pandemic nor gotten my house ready to sell without Kelly’s outstanding assistance. Kelly had a solution to every problem and always was calm while addressing any challenge. I think of Kelly as my guardian angel. Kristin also was essential during the process of packing up my house belongings and moving into my new apartment. As an example of the special care they gave to my china cup collection, Kelly took photographs of the secretary and display case in which the cups were displayed and then she and Kristin unpacked the cups and put them back in the identical order. I am eternally grateful to both of them.

I suffered a serious knee injury in June 2016 that required two surgeries and months of physical therapy, and my doctor advised me to move to a single-level home to avoid having to climb stairs, and potentially injure my knee again. I was finally able to move in December 2016. As I sat in my new apartment that first night, unable to walk unassisted, I looked around me and saw about 30 boxes stacked up in piles upon each other, creating a wall four feet thick against one wall. I quickly came to the conclusion there was no way a disabled person like me was capable of doing ANYTHING by myself – like find which box contained bed sheets and blankets and make a bed that first night, much less open every box, one by one, and store food, clothing, electronics, and arrange furniture. Not with one hand holding on to a cane. Fortunately, I had insisted that my computer be hooked up in advance of the move. I Googled the words "home organizers" and came across Potomac Concierge – a professional home organization company. Within 48 hours, three of the loveliest women in the world – Coleen, Sandi and Anne were knocking on my door. I didn't have to tell them what to do. They looked around and KNEW what had to be done. They spent the entire day quickly opening box after box, arranging ALL of my belongings based on what room they needed to be in, creating a pile of items that I wanted to donate to a charity, throwing out things I no longer had use for, storing other belongings in a storage locker, running errands for me to nearby stores, and hauling about 50 pounds of empty cardboard boxes to the recycling room down the hall. Just to give you one example of the quality of their work – they balled up all my socks and rolled up underwear, and neatly arranged them in neat little rows in dresser drawers, folded and stacked all my shorts and shirts, and hung up all my tee-shirts and pants. And Anne even came back on two more days, finalizing things and putting the finishing touches on what turned out to be the most organized home I had ever lived in. I cannot describe how much stress was lifted from me and how relieved I felt a few days later to look around my apartment – knowing exactly where to find everything I owned. I cannot thank these ladies enough for what to me was a relatively inexpensive and swift way to get settled into a new home. My advice to anyone out there who is planning to move and wants to avoid a lot of the headache involved in relocating – call Potomac Concierge. You will never regret it !

Having Cheryl at Potomac Concierge Services as my post move concierge was a huge relief. She took care of everything from arranging for someone to sell items I didn't want, donation of clothing and furniture and disposing of the remaining "junk." She swept the house leaving it just as the buyers wanted for the final walk-through, and to boot she returned our Verizon equipment. Cheryl was available whenever I needed her, and best of all, I didn't have to worry about anything once I moved out. Thank you all so much. EB Bethesda

I hired Potomac Concierge to help my parents after they downsized from their home in NH and settled in a retirement community in MD. Helen did a wonderful job communicating what she accomplished after every meeting with my parents…from helping with online accounts, auto-pay set-up and scheduling, decluttering email & cancelling old accounts, to creating a shared family calendar and prioritizing tasks for my parents to complete, the dependable schedule we set up with Helen was invaluable in reassuring my brother and I, as we both live in other states. My parents loved working with her too 🙂 So happy I found this personal assistant service in the DC metro area!!

Potomac Concierge (Vicki and Coleen) helped me with a complex down-sizing/organization project. They were absolutely incredible in creating a plan, sorting, packing, storing, labeling etc, items from disorganization to full accessible organization. I was amazed and so grateful. They actually do the work instead of just giving suggestions; they solve problems instead of pondering; they stayed focused and got the job done far beyond my expectations. And they are delightful to work with! I highly recommend. PCS!

Aida and her team are invaluable. Absolutely seamless move – never touched at box. Great customer service all the way around. Highly recommend!

Aida and her team were pure professionals in guiding me through the task of emptying the house where I lived for 48 years and moving to another part of the country. As much as their savvy and efficiency, I appreciated their humor and sympathy along the way.

This is an excellent business! They provide an outstanding service! Aida is very professional; she provided me with a very accurate estimate of the work to be done at my place at the outset. She is also very pleasant and responds swiftly to any inquiries. Coleen and Amelia helped me unpack and sort my stuff after I moved to a new apartment. Both ladies are classy, fast and efficient and they also have a great taste! They took the stress out of moving out for me! Bishr A.

This is a fantastic service. Potomac Concierge has helped us with everything from setting up utilities, paying bills, ordering groceries, arranging doctor appointments, and managing my inbox. They are courteous and trustworthy. I highly recommend them to anyone who needs some extra help with managing day-to-day activities.

What a great experience! I had Kelly and Marley help me with unpacking and putting things away in my new apartment right after a move in, including setting up the kitchen and master bedroom, among other tasks. They were terrific–experts at what they do, and very kind and patient with me during a very challenging moving week. I learned some great things from them about how to make my new space work best for me. I would not hesitate to work with Potomac Concierge on other home space planning projects and I recommend them highly!

Absolutely incredible group of people. Help my father transition to a new facility, and made the process extremely easy and anxiety free.

Potomac Concierge has assisted me with many clients over the years. As a moving consultant, I appreciate the way they always take care of my clients with an exceptional level of care and patience. Always willing to adapt to the particular needs of my clients and help take away the stress associated with moving.

I have been receiving services from Potomac Concierge now for a year. I have been completely satisfied. Janet has been working with me and has been terrific. She has helped me with my home office support and organization and with cleaning out/reorganizing several closets. She is always on time, tuned in and responsive to my needs and wishes, efficient — and we get a huge amount of things done!

Vicki, Kim, and Aida were so great! They, very last minute, were able to pack up, move, and store our entire office without me needing to even be in the city. It all went perfectly. Communication was amazing and overall service was just great. Would recommend to anyone who needs a hand in the area! Thanks again!!

Potomac Concierge is the best service provider in this industry in the DMV, hands down. I was gifted a PC service following a work promotion years ago by a…

The ladies of Potomac Concierge were a godsend. We moved to our new house in McLean with two little kids running around and no help, overwhelmed with the prospect of unpacking. Aida and her colleagues not only unpacked everything – from the children's toys, kitchen stuff, bathroom stuff… everything – but they organized it all an a super logical and efficient way. They even helped us get rid of boxes and did other little things to make the moving experience as painless as possible. We are so grateful. We would use their services again in a heartbeat.

I am so very grateful to have had the opportunity to work with Libby Kinkead. She is extremely knowledgeable, professional, helpful, inspiring, and kind-hearted! When you work with Libby, you are immediately put at ease by her relaxed, down-to-earth approach. At the same time, she's highly energetic and motivating. The truth is I've read a lot about getting organized (which is a whole lot easier than actually being organized!) But after a recent class with Libby, I shifted into "get it done" mode. She gave me the boost I needed to take care of my clutter without judgment! Here are just a few of the gems that she shared that have made a huge difference for me: "Decluttering is not stuff shifting." (I didn't even realize I was doing this!) "There is a difference between something being useful and actually using it." And this one really hit home: "Clinging to the past makes it hard to move forward." Thanks to Libby's wise guidance and enthusiastic support, I am moving forward!