Peace of Mind Home Watch Services in the Washington, DC Metro Area

I was helping a friend move, and Potomac Concierge Services was there to unpack. Vanessa, Kelly, and Kristen were fantastic. They are organized, diligent, and incredibly hard-working. And on top of that, they are fun and kind and just a pleasure to be around. I can't imagine this move without their help. Highly recommend.

Absolutely incredible group of people. Help my father transition to a new facility, and made the process extremely easy and anxiety free.

For our move we engaged Potomac Concierge to help us stage our home for potential buyers and packing our possessions. Since we are moving from a four-bedroom house to a two-bedroom apartment, we had to downsize which meant de-cluttering some of our possessions. Someone said that the top three stressful events in a life are death, divorce, and moving. The Potomac Concierge team did a fabulous job at every stage of our move. They were competent, professional, efficient, and knowledgeable and, in addition reduced our stress to a very manageable level. They quickly identified those possessions that were not to be shown to potential buyers and those that we should consider discarding but showed sensitivity to our emotional attachments to some items. When it came time to packing, the team quickly and thoroughly did it, including labeling the boxes so we could find where our possessions were after we arrived at our new residence. We do not know how we could have so successfully moved without the support of Potomac Concierge and highly recommend using them for any relocation

Potomac Concierge did a wonderful job preparing gifts tailored to the recipients when I enlisted their service. Keep up the good work!!!

Prior to the COVID pandemic, I commuted to Washington, D.C. each week for work. Since March 2019, my business travel has been limited, but I continue to maintain an apartment in D.C. I've had the pleasure to work with Kelly W., as she has managed cable/WiFi installation, furniture delivery, coordinating the delivery of packages, etc. She is friendly and professional, and flawlessly manages any task, no matter how complex. Kelly W. has taken a big source of stress out of my life and comes with my highest recommendation.

We hired Potomac Concierge to help pack several rooms before a major home renovation. Amelia, Shannon and the representative from the moving company were all incredible. They arrived right on time and were friendly, organized, thorough and accommodating. They finished in record time and we would absolutely use them again.

Highly recommend Potomac Concierge! Called to see about same day errand runs while I was in the DC area for business. Libby was so helpful and set everything up over the phone in minutes. They are super efficient with great communication. Jamee went above and beyond to make sure the clothes I needed for a meeting were not only there in time, but steamed! This team was a total lifesaver! Thank you!

Made everything run so smoothly for my wedding, really appreciated having her there that day!

We highly recommend Potomac Concierge – a top notch business!!! Last year, we sold our home in McLean, VA and prepared to rent locally. A friend recommended Potomac Concierge and we worked with Aida Middel during a time of unknowns– where we would move, what we would do… Aida was helpful in suggesting what we needed at the rental… what could be stored, and what we should not keep. She was professional, cooperative, and considerate as we sifted through belongings making decisions. We appreciated suggestions vs. being asked what to do. She helped with packing and even with marking furniture placement when we found a rental. She also recommended a professional moving company, JK moving. A year later, we prepared to move out of state. We call on Aida and PC and we were grateful and fortunate to work with Jamee Whittan. Jamee is fantastic! We immediately connected on what needed to be done and, again, Jamee did not wait for guidance – she assessed the situation after a walk-through and formed a “game plan!” This efficiency reduced the stress enough so that I felt at ease to focus on work and other tasks. Jamee was very friendly and patient and listened as we sorted through the priorities and next steps. She remembered details of our schedule (including packing for my husband who was taking boxes to FL in advance of JK moving). Jamee was very helpful in setting the schedule for future visits. Once she had a schedule conflict and she immediately arranged for Kristen O’Brien to help. I appreciated that since I had blocked the time in advance. Kristen was equally friendly, efficient, professional, and patient!!!. I called for help during a very busy time but PC went “the extra mile!” It was a pleasure to work with Jamee and Kristen and I trusted them both. We simply didn't have enough time to coordinate all aspects of the move AND continue to work – and we were grateful that Aida, Jamee, and Kristen stepped in to help. We appreciated their patience and kind approach to an otherwise stressful situation. We still felt stress related to the move, but not with Jamee and Kristen! I assumed I would help with packing (!) but they had confidence in their approach and took initiative to get things done, leaving me to work on other tasks. They communicated well during the process to ensure we were always on the same page. They were both so very easy to get along with and they managed to get so much done each day while creating a calm environment. Truly 5-star service!

Potomac Concierge recently helped us move my father out of his home of more than a half-century and across the country to a senior living community. This was, as you can imagine, a complex and stressful undertaking, and they handled it all with patience, experitse, and thoughtfulness. Libby was very effective in getting the project off the ground–setting expectations, understanding our needs, getting to grips with the particular situation. This took a bit, but once we were going she found the right solutions to our situation. In particular she assigned Dana to our case. I can't recommend her highly enough. We literally could not have done it without her. She went out of her way to make this easier for my father, and for the rest of us, who live relatively far away. She made a difficult process seem almost simple–a model of organization, clarity, and empathy for us in a hard transition for all of us. Thanks to Dana, to Libby, and to Lauren for making this work. We appreciate it!

Libby, Shannon and Claire helped me move with very little notice. I thought I could do everything myself, but got too busy with work. They had less than two weeks notice and made it happen. Not only am I unpacked, but all of the boxes are gone and my kitchen is better organized than if I had done it myself. They are extremely professional and pleasant to work with and would definitely use them again!!! I’ve never felt in better hands.

Shannon, Rachel, Michelle all did an excellent job. Very thoughtful, easy to work with, and exceeded expectations with organizing, decluttering,and making our overall move back to our home a pleasant experience.

We had a fantastic experience with Potomac Concierge’s unpacking services. Erika and Shannon were prompt, professional, friendly, and efficient. Highly, highly recommend!

What a great experience! I had Kelly and Marley help me with unpacking and putting things away in my new apartment right after a move in, including setting up the kitchen and master bedroom, among other tasks. They were terrific–experts at what they do, and very kind and patient with me during a very challenging moving week. I learned some great things from them about how to make my new space work best for me. I would not hesitate to work with Potomac Concierge on other home space planning projects and I recommend them highly!

I hired Potomac Concierge to help my parents after they downsized from their home in NH and settled in a retirement community in MD. Helen did a wonderful job communicating what she accomplished after every meeting with my parents…from helping with online accounts, auto-pay set-up and scheduling, decluttering email & cancelling old accounts, to creating a shared family calendar and prioritizing tasks for my parents to complete, the dependable schedule we set up with Helen was invaluable in reassuring my brother and I, as we both live in other states. My parents loved working with her too 🙂 So happy I found this personal assistant service in the DC metro area!!

This is the second time I have used Potomac Concierge. Everything they do is superb. The most important and helpful thing is not what they do but HOW they do it, they project manage everything so well it brings you complete peace of mind. The actual organizer and process is also terrific and high quality. excellent communication, Covid safe, and helpful in ways you didn’t even know you needed help. I highly recommend them!

Lauren Labrada inspects our home while we are in Florida. She is timely, professional, courteous, and most helpful. A real asset.

Dear Aida– Now that Marilyn and I have had a chance to settle in, I wanted to express our enormous satisfaction with the work of Potomac Concierge. Simply put, Kristin, Kelley, and Jamee made the move from our 50 year, four-story home to an apartment possible. Kristin and her team had a quick solution to any problem. You, your partner, and another showed up when deadlines were getting tight. In addition to great competence, all of the Potomac Concierge people had a smile and were delightful to be with. The downsizing/move process was not fun; Potomac Concierge made it happen and helped us to survive. I would recommend Potomac Concierge unreservedly. Thanks and Best Michael Barth

Vicki with Potomac Concierge was amazing! She did an incredible job helping to tweak and organize our closet, and it looks so neat and beautiful. We have worked with Potomac Concierge in the past when we moved and needed help with unpacking and organizing and are always pleased with the team.

Downsized from house to condo and Potomac Concierge kept me sane. Shannon, Michelle and Dania were so unbelievably brilliant – prevented me from being overwhelmed and not only great fun to hang out with— they got my kitchen organized with such thought and efficiency. Highly recommend!!!!!!

I cannot recommend Potomac Concierge highly enough. We hired them to help organize our kitchen in our new home and Rachel and Michelle were an absolute dream team. They worked efficiently and asked really smart questions to help me figure out where things should go in our unusually shaped space. By the time they left, we were easily 80% done with our kitchen and I'm already scoping out new projects to hire them for again. If you're thinking about working with Potomac Concierge — don't hesitate!!

Absolutely amazing service! Thank you so much Helen for all of your help!!

I can’t say enough good things about Potomac Concierge! I reached out to Aida about help with a big move (two houses into one) and she replied immediately. Her team took care of coordinating with the movers, handling no parking signs and ALLLLL the packing and unpacking. (They even did thoughtful things, such as reach out to neighbors.) I can’t tell you what a relief it is to be moved in and have every box out of the house within 24 hours – and to have everything thoughtfully organized and put away. To top it off, everyone was incredibly nice and friendly, even towards our nosy pets 🙂 Hire Potomac Concierge!

Shannon and Helen did amazing! This place was so overwhelming and they tackled it no problem and seemed to have fun doing it too. It was super helpful and we now feel like we have an apartment (not a storage until) to live in.

I literally could not have stayed in my home during the pandemic nor gotten my house ready to sell without Kelly’s outstanding assistance. Kelly had a solution to every problem and always was calm while addressing any challenge. I think of Kelly as my guardian angel. Kristin also was essential during the process of packing up my house belongings and moving into my new apartment. As an example of the special care they gave to my china cup collection, Kelly took photographs of the secretary and display case in which the cups were displayed and then she and Kristin unpacked the cups and put them back in the identical order. I am eternally grateful to both of them.