Our Move Management Service Solutions in MD, DC & Northern VA

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Excellent
4.9
Kgosi Sargeant
Potomac Concierge did a wonderful job preparing gifts tailored to the recipients when I enlisted their service. Keep up the good work!!!
Response from the owner:Thank you so much for your kind words! We’re so glad to hear the gifts were a hit—it was a pleasure putting them together with your recipients in mind. We truly appreciate your support and look forward to helping you again anytime!
Jill Zuckman
Simply the best. We couldn’t be happier with all the support we got from Potomac Concierge. When you need help, these are the pros.
Katherine Myer
Vanessa, Kelly, and Kristen were absolutely outstanding. In addition to their excellent service and skills, I felt incredibly supported by them during a difficult time. You can hire anyone to unpack boxes, but they brought such skill, thought, and care to the organizing process. By the end of the day, the rental house was feeling like a home for my family, all thanks to them. They were truly a joy to work with, and I would hire them again in a heartbeat.
Response from the owner:Thank you very much, Katherine! We are so happy we were able to make the process easier for you. Wishing you all the best.
James Blume
For our move we engaged Potomac Concierge to help us stage our home for potential buyers and packing our possessions. Since we are moving from a four-bedroom house to a two-bedroom apartment, we had to downsize which meant de-cluttering some of our possessions. Someone said that the top three stressful events in a life are death, divorce, and moving. The Potomac Concierge team did a fabulous job at every stage of our move. They were competent, professional, efficient, and knowledgeable and, in addition reduced our stress to a very manageable level. They quickly identified those possessions that were not to be shown to potential buyers and those that we should consider discarding but showed sensitivity to our emotional attachments to some items. When it came time to packing, the team quickly and thoroughly did it, including labeling the boxes so we could find where our possessions were after we arrived at our new residence. We do not know how we could have so successfully moved without the support of Potomac Concierge and highly recommend using them for any relocation
Response from the owner:Thank you very much Sara. We are happy we were able to make the process easier for you. Our best wishes to you in your new home.
Git Nahmens
Shannon and Helen did amazing! This place was so overwhelming and they tackled it no problem and seemed to have fun doing it too. It was super helpful and we now feel like we have an apartment (not a storage until) to live in.
Response from the owner:Thank you so much for the kind words! We’re so glad Shannon and Helen were able to help make the space feel more like a home and less like storage! We’ll be sure to pass along your wonderful feedback to them. 😊
Bee Barnett
Well, it finally happened: A big move forced me to deal with my storage unit! I had a mix of *stuff* ranging from old furniture to art supplies–my own items and my late mother's–and it was nearly impossible to make a dent on my own. Between Jennifer's truly outstanding organizational skills and the help of a small crew to move heavy items (and remove the things I needed to part with), my 10×22' nightmare became a manageable space in three hours! I would go so far as to say that it was a genuinely fun morning–which is especially impressive given the sheer emotional weight of going through a parent's personal effects. I cannot possibly say enough good things about Jennifer's mix of practical skills and personal sensitivity. I recommend Potomac Concierge without hesitation–personable and professional!
Response from the owner:Thank you so much for sharing this! We’re so glad Jennifer and the team could make the process easier for you. It means a lot that you trusted Potomac Concierge, and we’re here whenever you need us!
Nancy Sachs
I have to tell you how wonderful and incredible both Rachel and Dana were in getting our attic, basement, and tool shed in ship-shape order!  They're both amazingly efficient, hard-working, energetic, and very nice!  Both my husband and I appreciated their taking charge of the mess at our house.  It will really help make our lives so much cleaner and easier. Lauren was also great in helping set everything up and was very responsive with ideas and help. I can highly recommend Potomac Concierge!
Rachel Teel
Highly recommend Potomac Concierge! Called to see about same day errand runs while I was in the DC area for business. Libby was so helpful and set everything up over the phone in minutes. They are super efficient with great communication. Jamee went above and beyond to make sure the clothes I needed for a meeting were not only there in time, but steamed! This team was a total lifesaver! Thank you!
Response from the owner:Thank you so much Rachel – so glad we were able to help. Best wishes to you.
Judy Bishop
I had quite a lot of travel during and after Thanksgiving, and needed some support with holiday decor. Kelly and Kristin truly made this Christmas the best ever. This duo is remarkable. They unloaded and opened all of the decorations (after marking them according to rooms last year) and did an amazing job helping me make everything beautiful. They wrapped presents like they should appear in the next Nutcracker. Positive, productive, professional and punctual; I love everything they created and every effort they made. When they come to my home, I know it will be lovelier when they go. I could not be more appreciate and grateful for this team!
Photo from customer review
Response from the owner:Judy, thank you very much for taking the time to write this review. We are so happy that Kristin and Kelly were able to provide you with such excellent service!
Sarah Skofield
I hired Potomac Concierge to help my parents after they downsized from their home in NH and settled in a retirement community in MD. Helen did a wonderful job communicating what she accomplished after every meeting with my parents…from helping with online accounts, auto-pay set-up and scheduling, decluttering email & cancelling old accounts, to creating a shared family calendar and prioritizing tasks for my parents to complete, the dependable schedule we set up with Helen was invaluable in reassuring my brother and I, as we both live in other states. My parents loved working with her too 🙂 So happy I found this personal assistant service in the DC metro area!!
Response from the owner:Thank you so much for your kind words! We're so glad Helen was able to support your parents and bring peace of mind to you and your brother. It means a lot to know the schedule and support made a difference!
Terri Barger
We had a fantastic experience with Potomac Concierge’s unpacking services. Erika and Shannon were prompt, professional, friendly, and efficient. Highly, highly recommend!
Response from the owner:Thank you so much for the kind words! We’re thrilled to hear that you had such a positive experience with Erika and Shannon. They truly strive to provide excellent service, and it’s wonderful to know they made your unpacking process smooth and stress-free. We appreciate your recommendation and look forward to working with you again in the future!
Susan Sandler
What a great experience! I had Kelly and Marley help me with unpacking and putting things away in my new apartment right after a move in, including setting up the kitchen and master bedroom, among other tasks. They were terrific–experts at what they do, and very kind and patient with me during a very challenging moving week. I learned some great things from them about how to make my new space work best for me. I would not hesitate to work with Potomac Concierge on other home space planning projects and I recommend them highly!
Response from the owner:Thank you Susan. We are pleased we could take some of the stress out of your move, and get you all settled into your new home. We wish you all the best, and are always available should you need further help organizing or maximizing other space and storage.
Bridget Bowers Maybud
Using Potomac Concierge Services has been a game changer and amazing for our family! They helped us prepare for a move to temporary locations in preparation for a house renovation. Robin and team were incredible/terrific/great! They helped us declutter our house before we moved, helped coordinate the move, helped pack and unpack into our new temporary spaces! They thought of all the details that I would have forgotten. And, they also supported during the stressful moments. This is the first week that I have not seen any of them in the past two and a half months and I miss them. They are all so pleasant, helpful and fun. We are going to use them when we move back into our house and will continue with them on an ongoing basis so we can stay organized. Thank you, thank you, thank you, Potomac Concierge!
Response from the owner:Dear Bridget, we are so glad we were able to help you and the family get moved and settled and look forward to getting you back into the new and improved house! You were a pleasure to work with – thank you.
Richard Harrington
Shannon was terrific, working under a challenging situation—conducting a long-distance Facetime inventory, working to clarify and classify a decidedly disorganized estate, overseeing careful packing of vintage concert posters and music memorabilia, as well as personal belongings going into storage after a long-time friend's move to a nursing home. She never made assumptions but checked with me as to identifications and such, and made sure everything was clearly catalogued. And she also made sure that when the materials were moved into the storage unit, they were organized for easy access. Lots of photos as well, to make things even clearer. An amazing job all around I'm truly thankful for her partnership in this difficult time.
Diann Heine
Libby was the Manager in getting a house ready for the market. It had been lived in for about 50 years and needed a variety of services. She had an amazing team of workmen and was able to empty the home, fix several items and make it look refreshed. All with quick response and professionalism. Very impressive work.
Response from the owner:Thank you Diann – it was a pleasure to work with you. It is always nice to be on the same page and work with someone so professional and pleasant.
Lisa Stark
I had a last minute need for someone to pack up and clear part of the items in my basement and Potomac Concierge was amazing. I called on a Friday. They had someone here on a Monday morning and it was done perfectly! I'd use them again in a heartbeat!
Response from the owner:Thank you so much for your kind review, Lisa! So glad we were able to assist you. Please reach out to us should you need our services again.
Stephanie Jaar
Vicki came to reorganize two of my closets and had everything done within 3 hours! We tossed very few items and yet by the end I had gained back a lot of space in the closets.
Response from the owner:Thank you so much Stephanie. It was a pleasure helping you get everything organized and allow you to reclaim valuable closet space!
Patrick Ronan
Prior to the COVID pandemic, I commuted to Washington, D.C. each week for work. Since March 2019, my business travel has been limited, but I continue to maintain an apartment in D.C. I've had the pleasure to work with Kelly W., as she has managed cable/WiFi installation, furniture delivery, coordinating the delivery of packages, etc. She is friendly and professional, and flawlessly manages any task, no matter how complex. Kelly W. has taken a big source of stress out of my life and comes with my highest recommendation.
Response from the owner:Thank you very much Patrick. It is a pleasure to work with you and we look forward to continuing to help in every way we can.
Becca Billison
I recently used Potomac Concierge to help us with a move to a bigger home – they were wonderful from start to finish! Huge thank you to Shannon and Tricia for helping us get moved, unpacked, and organized so quickly and smoothly! Will definitely be using for future moving and organizing needs.
Response from the owner:Thank you so much for your kind words! We’re thrilled to hear that your move went smoothly and that Shannon and Tricia were able to make the process easier for you. We truly appreciate you taking the time to share your experience and look forward to helping you again with future moves or organizing projects!
Ann Murphy – NOAA Federal
We highly recommend Potomac Concierge – a top notch business!!! Last year, we sold our home in McLean, VA and prepared to rent locally. A friend recommended Potomac Concierge and we worked with Aida Middel during a time of unknowns– where we would move, what we would do… Aida was helpful in suggesting what we needed at the rental… what could be stored, and what we should not keep. She was professional, cooperative, and considerate as we sifted through belongings making decisions. We appreciated suggestions vs. being asked what to do. She helped with packing and even with marking furniture placement when we found a rental. She also recommended a professional moving company, JK moving. A year later, we prepared to move out of state. We call on Aida and PC and we were grateful and fortunate to work with Jamee Whittan. Jamee is fantastic! We immediately connected on what needed to be done and, again, Jamee did not wait for guidance – she assessed the situation after a walk-through and formed a “game plan!” This efficiency reduced the stress enough so that I felt at ease to focus on work and other tasks. Jamee was very friendly and patient and listened as we sorted through the priorities and next steps. She remembered details of our schedule (including packing for my husband who was taking boxes to FL in advance of JK moving). Jamee was very helpful in setting the schedule for future visits. Once she had a schedule conflict and she immediately arranged for Kristen O’Brien to help. I appreciated that since I had blocked the time in advance. Kristen was equally friendly, efficient, professional, and patient!!!. I called for help during a very busy time but PC went “the extra mile!” It was a pleasure to work with Jamee and Kristen and I trusted them both. We simply didn't have enough time to coordinate all aspects of the move AND continue to work – and we were grateful that Aida, Jamee, and Kristen stepped in to help. We appreciated their patience and kind approach to an otherwise stressful situation. We still felt stress related to the move, but not with Jamee and Kristen! I assumed I would help with packing (!) but they had confidence in their approach and took initiative to get things done, leaving me to work on other tasks. They communicated well during the process to ensure we were always on the same page. They were both so very easy to get along with and they managed to get so much done each day while creating a calm environment. Truly 5-star service!
TheBisho84
This is an excellent business! They provide an outstanding service! Aida is very professional; she provided me with a very accurate estimate of the work to be done at my place at the outset. She is also very pleasant and responds swiftly to any inquiries. Coleen and Amelia helped me unpack and sort my stuff after I moved to a new apartment. Both ladies are classy, fast and efficient and they also have a great taste! They took the stress out of moving out for me! Bishr A.
Response from the owner:Thank you Bishr for your very kind words.. We were so happy to take the stress out of your move, and get you unpacked and settled into your new home. Best wishes.
Laura Mack
Libby, Shannon and Claire helped me move with very little notice. I thought I could do everything myself, but got too busy with work. They had less than two weeks notice and made it happen. Not only am I unpacked, but all of the boxes are gone and my kitchen is better organized than if I had done it myself. They are extremely professional and pleasant to work with and would definitely use them again!!! I’ve never felt in better hands.
Response from the owner:Thank you Laura – it was such a pleasure working with you. You were so well organized and pleasant, the time flew by. Happy to help any time.
Debbie
There is much to say, so to keep it short… Shannon with Potomac Concierge is excellent! She is professional, kind, on time, gets the job DONE and offers no judgment. Thank you, Shannon! Lauren in the office is responsive, knowledgeable and kind as well! I highly recommend PC and if you want a trusted service professional, Shannon is the way to go!
Response from the owner:Thank you so much for the kind words! We’re so glad to hear you’ve had such a positive experience. Shannon is truly amazing, and we’re lucky to have her on the team! I’ll be sure to share your feedback with her—it will mean a lot. And thank you for the shout-out as well—it’s always a pleasure supporting you. We really appreciate the recommendation! – Lauren & The Potomac Concierge Team
K P
Shannon and Tricia were wonderful and helped our parents get settled in their new place. Thank you!
Response from the owner:Thank you so much! We’re so glad Shannon and Tricia could make the transition smooth and stress-free.
Hilary Anthony
I can’t say enough good things about Potomac Concierge! I reached out to Aida about help with a big move (two houses into one) and she replied immediately. Her team took care of coordinating with the movers, handling no parking signs and ALLLLL the packing and unpacking. (They even did thoughtful things, such as reach out to neighbors.) I can’t tell you what a relief it is to be moved in and have every box out of the house within 24 hours – and to have everything thoughtfully organized and put away. To top it off, everyone was incredibly nice and friendly, even towards our nosy pets 🙂 Hire Potomac Concierge!

Whether you’re moving into a new home, downsizing, or simply trying to reorganize your existing space, the expert move managers at Potomac Concierge are here to help. We offer a variety of service packages for downsizing, organizing, unpacking, and settling in. From cleaning out your attic to organizing an estate sale, our personal assistants will take out all of the stress so that you can enjoy your transition to your new home or refreshed lifestyle.

To learn more about the move management services we offer at Potomac Concierge in the DC metro area, please contact us online or call (240) 200-4824 today!

Move Management Solutions for Downsizing & Organizing

We offer service packages in the following timeframes:

  • 4 hours– Perfect for focusing on one room or clearing out the clutter in your home, this package is the right amount of time for a specific project or task.
  • 8 hours– This next-level package is ideal for tackling a broader area of your home, such as an entire floor or living space.
  • 12 hours– If you’re moving or downsizing, we can use this time to sort through all of your belongings, then decide what items to keep and where to keep them.
  • 16 hours– For a bigger transition or major overhaul, we’ll split our time into several sessions to prepare you for your new living space or make your current home more functional.

A La Carte Services

If you need one specific service for your home, choose from any of these options (4-hour minimum required):

  • Planning, coordinating, and organizing the entire moving process, including a moving timeline and vendor management

  • Guiding clients through a structured and simple decision-making process to eliminate clutter and organize belongings

  • Arranging, sorting, and labeling possessions by category (keep, donate, discard, sell, or pass along to family and friends)

  • Coordinating shipping, estate sales, appraisers, and storage facilities

  • Assisting in securing a dependable moving company

  • Laying out floor plans for new homes

  • Overseeing vendors to prepare previous house for sale

  • Labeling every box and piece of furniture with room location

  • Preparing new homes for move-in (cleaning, window treatments, etc.)

  • Purchasing new items for home

  • Discontinuing services at old home (lawn services, mail, newspaper delivery, etc.) and, when appropriate, transferring services to new home

Move Management Solutions for Unpacking & Settling In

Here are our services that vary by the amount of necessary time and tasks:

  • Get me started– With this package, you receive 10 hours of unpacking and organizing services that will help unpack the essentials and reduce your stress on move-in day.
  • Make my new home operational– With this package, you receive 20 hours of unpacking and organizing services that will ensure your home is ready for a relaxing evening, including all sheets on the bed and all groceries in the pantry.
  • Have a place for everything and everything in its place– With this full-service package, you receive 50 hours of unpacking, organizing, and settling-in services (as well as a full suite of concierge services—more information upon booking) to make sure that your home is completely ready for living.

A La Carte Services

If you need one specific service for your home, choose from any of these options (4-hour minimum required):

  • Directing furniture and box placement

  • Unpacking, organizing, and setting up all living spaces

  • Removing all packing materials after unpacking and organizing

  • Reconnecting electronics

  • Hanging pictures and shelves, mounting TV, and reassembling items

  • Coordinating with vendors and overseeing all work needed for move-in

  • Making beds, setting up bathrooms, and organizing kitchen

  • Preparing old home for sale (cleaning, repairs, and staging)

Our Policies

Please keep these things in mind when booking services with Potomac Concierge:

  • Please book your appointment one to two weeks in advance to reserve your preferred dates.
  • A surcharge will apply for appointments scheduled on weekends or holiday weeks.
  • Travel fees may apply.
  • Supplies are additional.
  • There is a fee for any cancellations.

A 10-minute phone call can change your life!

Call now: (240) 200-4824

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