Our Move Management Service Solutions in MD, DC & Northern VA

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Excellent
4.9
Marika Suda
Potomac Concierge did a beautiful job this summer on the substantial renovation of my condominium in Adams Morgan. I live a three-hour drive from Washington, and I literally could not have done it without them. Actually, they did it all and I was left with the fun part of picking out styles and colors. The work on my condo was extensive – updating a bathroom (new vanity, flooring, drywall repair, etc.), bead board and new flooring in the utility area, a new garbage disposal, oriental rug cleaning, new windows with new granite sills, and 15 years' worth (!) of handyman jobs. Because Potomac Concierge is a group of intelligent self-starters, I really could (and did) leave everything to them. After one personal meeting to discuss my "wish list", communication was by email at my convenience. The stress of renovation, in my opinion, is due to difficulty in scheduling and quality control issues. All of this was borne by Potomac Concierge. I told them that when I saw the finished project, I felt like the women on HGTV who start crying at the "reveal". I do not write reviews, as a rule, but because I found Potomac Concierge on the internet, and took a leap of faith, I feel a responsibility to anyone else out there who is looking for help. You cannot go wrong if you hire them!
Response from the owner:Thank you so much for taking the time to write this great review. It gives us great pleasure to take care of our clients so they can focus on what's important to them. Your project was fun and we agree it looks great.
Bee Barnett
Well, it finally happened: A big move forced me to deal with my storage unit! I had a mix of *stuff* ranging from old furniture to art supplies–my own items and my late mother's–and it was nearly impossible to make a dent on my own. Between Jennifer's truly outstanding organizational skills and the help of a small crew to move heavy items (and remove the things I needed to part with), my 10×22' nightmare became a manageable space in three hours! I would go so far as to say that it was a genuinely fun morning–which is especially impressive given the sheer emotional weight of going through a parent's personal effects. I cannot possibly say enough good things about Jennifer's mix of practical skills and personal sensitivity. I recommend Potomac Concierge without hesitation–personable and professional!
Response from the owner:Thank you so much for sharing this! We’re so glad Jennifer and the team could make the process easier for you. It means a lot that you trusted Potomac Concierge, and we’re here whenever you need us!
Amy Weiss
Potomac Concierge is the best money we have spent. Aida, Libby and the team were incredibly professional, organized and no ask was too much for them to handle with grace and speed. We hired them to assist with our move out of our home and into a new home. We could not have done it without them. They know how to get things done, they hire all of the right people. We spent the first night in our new home with our bedroom, kitchen, and closets completely unpacked and organized. They are simply the best.
Jeanne Theis (JTinNoVA)
I was helping a friend move, and Potomac Concierge Services was there to unpack. Vanessa, Kelly, and Kristen were fantastic. They are organized, diligent, and incredibly hard-working. And on top of that, they are fun and kind and just a pleasure to be around. I can't imagine this move without their help. Highly recommend.
Abbie Burke
All of the women I worked with from Potomac Concierge (Cheryl, Vikki, Trish) were not only helpful, organized, energetic and focused, but they were also not afraid to get their hands dirty to get the job done. And they did it all with a sense of humor, warmth and the wisdom that comes only from experience. They efficiently helped me move out of my house, including sorting and cleaning most of my belongings, and move into a rental house after experiencing an environmental disaster in our home. I would use them time and again. I highly recommend their services.
Aazaz Haq
The ladies of Potomac Concierge were a godsend. We moved to our new house in McLean with two little kids running around and no help, overwhelmed with the prospect of unpacking. Aida and her colleagues not only unpacked everything – from the children's toys, kitchen stuff, bathroom stuff… everything – but they organized it all an a super logical and efficient way. They even helped us get rid of boxes and did other little things to make the moving experience as painless as possible. We are so grateful. We would use their services again in a heartbeat.
Response from the owner:Hi Aazaz, Thank you for your wonderful review. We are so happy that our team could assist you and your lovely family with your long distance move to McLean. It was a pleasure getting you settled into your beautiful new home, and we welcome the opportunity to work with you again should you ever need our services in the future.
Kim Partoll
I am so happy that I found Potomac Concierge! About 1/2 of the way through a whole-house renovation, I hit a wall. We had so much "stuff" to get out of the house, decide what to keep, and how to dispose of what we weren't keeping. It was overwhelming and I was stuck! While researching the many home auction and estate sale options, I stumbled onto the Potomac Concierge website and immediately liked their approach to beig an assistant in all things remodel management and home organization. I booked a free consultation call with Libby Kinkead and she was not only emphathetic, but so incredibly helpful in sharing insights about charitable donations and the stuff we wanted to get rid of. Libby set me up with Audrey Mulholland and it was like having a white knight ride in! Audrey has a wonderful demeanor, is professional but warm, understands how to gently prod to keep me on track (as in "is that piece really keeping to the feel you are going for?"), jumps in to do anything, keeps moving things along when a subcontractor pulls me away, and always helps balance the stress by encouraging me to see the progress, not the mess. Audrey's expertise in furniture and clothing consignment and donation enabled me to sell so much rather than just give it away. Forget the "Kondo Method" — the process with Audrey is as effective and, even better, it's fun because she becomes a friend. I'm still working with Audrey until we can put away the last pot and hang the last shirt. I can't recommend Audrey and Potomac Concierge strongly enough and am grateful that they do what they do!
Response from the owner:Dear Kim. Thank you so much for your support and kind words – we love what we do and you make it so worthwhile. Libby
Ellen S
Erika from Potomac Concierge Services was a fantastic help in organizing my craft room. She was delightful to work with and had great ideas about what to do and how to do it. Five stars!
Response from the owner:Hi Ellen, thank you so much for your kind review. So glad Erika was able to assist you! Please don't hesitate to reach out should you need our services again.
Colleen Kepner
I used Potomac Concierge to help dissolve an estate and prepare the property for sale. Their efficient and caring management of the many logistics, as well as great attention to details I would not have thought of, was invaluable to my family during a very difficult time. All recommended service providers, movers and contractors were also first rate. I recommend the Potomac Concierge team very highly and hope to be able use their services again under more pleasant circumstances.
Response from the owner:Thank you! Your assistance and quick decision making made it easy. Enjoyed meeting you hope to meet again under happier circumstance.
Brittany Griffin
I cannot recommend Potomac Concierge highly enough. We hired them to help organize our kitchen in our new home and Rachel and Michelle were an absolute dream team. They worked efficiently and asked really smart questions to help me figure out where things should go in our unusually shaped space. By the time they left, we were easily 80% done with our kitchen and I'm already scoping out new projects to hire them for again. If you're thinking about working with Potomac Concierge — don't hesitate!!
Miranda Gaier
We have had such a wonderful experience working with Potomac Concierge helping us to check off those random to-do's we never quite get to. There is no task they can't tackle and everything is always done is such a professional and timely manner.
Response from the owner:Thank you Miranda for the kind review!
Harry Phillips
I suffered a serious knee injury in June 2016 that required two surgeries and months of physical therapy, and my doctor advised me to move to a single-level home to avoid having to climb stairs, and potentially injure my knee again. I was finally able to move in December 2016. As I sat in my new apartment that first night, unable to walk unassisted, I looked around me and saw about 30 boxes stacked up in piles upon each other, creating a wall four feet thick against one wall. I quickly came to the conclusion there was no way a disabled person like me was capable of doing ANYTHING by myself – like find which box contained bed sheets and blankets and make a bed that first night, much less open every box, one by one, and store food, clothing, electronics, and arrange furniture. Not with one hand holding on to a cane. Fortunately, I had insisted that my computer be hooked up in advance of the move. I Googled the words "home organizers" and came across Potomac Concierge – a professional home organization company. Within 48 hours, three of the loveliest women in the world – Coleen, Sandi and Anne were knocking on my door. I didn't have to tell them what to do. They looked around and KNEW what had to be done. They spent the entire day quickly opening box after box, arranging ALL of my belongings based on what room they needed to be in, creating a pile of items that I wanted to donate to a charity, throwing out things I no longer had use for, storing other belongings in a storage locker, running errands for me to nearby stores, and hauling about 50 pounds of empty cardboard boxes to the recycling room down the hall. Just to give you one example of the quality of their work – they balled up all my socks and rolled up underwear, and neatly arranged them in neat little rows in dresser drawers, folded and stacked all my shorts and shirts, and hung up all my tee-shirts and pants. And Anne even came back on two more days, finalizing things and putting the finishing touches on what turned out to be the most organized home I had ever lived in. I cannot describe how much stress was lifted from me and how relieved I felt a few days later to look around my apartment – knowing exactly where to find everything I owned. I cannot thank these ladies enough for what to me was a relatively inexpensive and swift way to get settled into a new home. My advice to anyone out there who is planning to move and wants to avoid a lot of the headache involved in relocating – call Potomac Concierge. You will never regret it !
Response from the owner:Your thanks to us is greatly appreciated but I want to thank you for your patience during this process. There were a lot of moving parts, but you were a pleasure to work with the whole way through.
Nancy Sachs
I have to tell you how wonderful and incredible both Rachel and Dana were in getting our attic, basement, and tool shed in ship-shape order!  They're both amazingly efficient, hard-working, energetic, and very nice!  Both my husband and I appreciated their taking charge of the mess at our house.  It will really help make our lives so much cleaner and easier. Lauren was also great in helping set everything up and was very responsive with ideas and help. I can highly recommend Potomac Concierge!
Marjorie Greenberg
I literally could not have stayed in my home during the pandemic nor gotten my house ready to sell without Kelly’s outstanding assistance. Kelly had a solution to every problem and always was calm while addressing any challenge. I think of Kelly as my guardian angel. Kristin also was essential during the process of packing up my house belongings and moving into my new apartment. As an example of the special care they gave to my china cup collection, Kelly took photographs of the secretary and display case in which the cups were displayed and then she and Kristin unpacked the cups and put them back in the identical order. I am eternally grateful to both of them.
Response from the owner:Hi Majorie, thank you for your wonderful review! We are so happy Kelly and Kristin were able to assist you with your move and in getting your house ready to sell. We welcome the opportunity to work with you again should you ever need our services in the future.
Becca Billison
I recently used Potomac Concierge to help us with a move to a bigger home – they were wonderful from start to finish! Huge thank you to Shannon and Tricia for helping us get moved, unpacked, and organized so quickly and smoothly! Will definitely be using for future moving and organizing needs.
Response from the owner:Thank you so much for your kind words! We’re thrilled to hear that your move went smoothly and that Shannon and Tricia were able to make the process easier for you. We truly appreciate you taking the time to share your experience and look forward to helping you again with future moves or organizing projects!
John F.
As a Moving Consultant, I have done more than a few moves in concert with Potomac Concierge. I typically work with Libby and Aida and they never…
Patrick Ronan
Prior to the COVID pandemic, I commuted to Washington, D.C. each week for work. Since March 2019, my business travel has been limited, but I continue to maintain an apartment in D.C. I've had the pleasure to work with Kelly W., as she has managed cable/WiFi installation, furniture delivery, coordinating the delivery of packages, etc. She is friendly and professional, and flawlessly manages any task, no matter how complex. Kelly W. has taken a big source of stress out of my life and comes with my highest recommendation.
Response from the owner:Thank you very much Patrick. It is a pleasure to work with you and we look forward to continuing to help in every way we can.
Laura Mack
Libby, Shannon and Claire helped me move with very little notice. I thought I could do everything myself, but got too busy with work. They had less than two weeks notice and made it happen. Not only am I unpacked, but all of the boxes are gone and my kitchen is better organized than if I had done it myself. They are extremely professional and pleasant to work with and would definitely use them again!!! I’ve never felt in better hands.
Response from the owner:Thank you Laura – it was such a pleasure working with you. You were so well organized and pleasant, the time flew by. Happy to help any time.
Gretchen Asmuth
Joyce and Vicki saved us. We were mired in the sad and overwhelming task of emptying our mother’s home of its zillions of treasures to prep for estate and house sale. They kept us focused, assured, and on schedule. These ladies are hard workers, punctual, knowledgeable, confident and kind. Outstanding professionals who I will rehire soon to help with home projects. Many, many thanks to Potomac Concierge Services and to the Wash Post where we learned of them.
Response from the owner:Gretchen, we understand that those tasks are both physically and emotionally overwhelming and we're glad we could help during a difficult time.
Jill Zuckman
Simply the best. We couldn’t be happier with all the support we got from Potomac Concierge. When you need help, these are the pros.
Judy Bishop
I had quite a lot of travel during and after Thanksgiving, and needed some support with holiday decor. Kelly and Kristin truly made this Christmas the best ever. This duo is remarkable. They unloaded and opened all of the decorations (after marking them according to rooms last year) and did an amazing job helping me make everything beautiful. They wrapped presents like they should appear in the next Nutcracker. Positive, productive, professional and punctual; I love everything they created and every effort they made. When they come to my home, I know it will be lovelier when they go. I could not be more appreciate and grateful for this team!
Photo from customer review
Response from the owner:Judy, thank you very much for taking the time to write this review. We are so happy that Kristin and Kelly were able to provide you with such excellent service!
Alice Lash
Aida and her staff were incredibly professional and helpful. Our son had left the DC area during Covid and then while he was away needed to move out of his apartment. They handled everything from packing, cleaning, moving and arranging storage. It could not have been easier. We look forward to having their help again when we need it. Thank you!!!
Ann Murphy – NOAA Federal
We highly recommend Potomac Concierge – a top notch business!!! Last year, we sold our home in McLean, VA and prepared to rent locally. A friend recommended Potomac Concierge and we worked with Aida Middel during a time of unknowns– where we would move, what we would do… Aida was helpful in suggesting what we needed at the rental… what could be stored, and what we should not keep. She was professional, cooperative, and considerate as we sifted through belongings making decisions. We appreciated suggestions vs. being asked what to do. She helped with packing and even with marking furniture placement when we found a rental. She also recommended a professional moving company, JK moving. A year later, we prepared to move out of state. We call on Aida and PC and we were grateful and fortunate to work with Jamee Whittan. Jamee is fantastic! We immediately connected on what needed to be done and, again, Jamee did not wait for guidance – she assessed the situation after a walk-through and formed a “game plan!” This efficiency reduced the stress enough so that I felt at ease to focus on work and other tasks. Jamee was very friendly and patient and listened as we sorted through the priorities and next steps. She remembered details of our schedule (including packing for my husband who was taking boxes to FL in advance of JK moving). Jamee was very helpful in setting the schedule for future visits. Once she had a schedule conflict and she immediately arranged for Kristen O’Brien to help. I appreciated that since I had blocked the time in advance. Kristen was equally friendly, efficient, professional, and patient!!!. I called for help during a very busy time but PC went “the extra mile!” It was a pleasure to work with Jamee and Kristen and I trusted them both. We simply didn't have enough time to coordinate all aspects of the move AND continue to work – and we were grateful that Aida, Jamee, and Kristen stepped in to help. We appreciated their patience and kind approach to an otherwise stressful situation. We still felt stress related to the move, but not with Jamee and Kristen! I assumed I would help with packing (!) but they had confidence in their approach and took initiative to get things done, leaving me to work on other tasks. They communicated well during the process to ensure we were always on the same page. They were both so very easy to get along with and they managed to get so much done each day while creating a calm environment. Truly 5-star service!
Marissa Rensen
This is a fantastic service. Potomac Concierge has helped us with everything from setting up utilities, paying bills, ordering groceries, arranging doctor appointments, and managing my inbox. They are courteous and trustworthy. I highly recommend them to anyone who needs some extra help with managing day-to-day activities.
Response from the owner:Hi Marissa, Thank you for taking a moment to write such a nice review of our Personal Assistant Services. We are so glad to help you tackle your day-to-day tasks in order to free up your time, and take some of the stress out of your life.
Natasza O.
What a professional business! If I could, I'd totally give them 5 more stars! Aida, was my last call. I was in quite a pickle. And had been phoning people…

Whether you’re moving into a new home, downsizing, or simply trying to reorganize your existing space, the expert move managers at Potomac Concierge are here to help. We offer a variety of service packages for downsizing, organizing, unpacking, and settling in. From cleaning out your attic to organizing an estate sale, our personal assistants will take out all of the stress so that you can enjoy your transition to your new home or refreshed lifestyle.

To learn more about the move management services we offer at Potomac Concierge in the DC metro area, please contact us online or call (240) 200-4824 today!

Move Management Solutions for Downsizing & Organizing

We offer service packages in the following timeframes:

  • 4 hours– Perfect for focusing on one room or clearing out the clutter in your home, this package is the right amount of time for a specific project or task.
  • 8 hours– This next-level package is ideal for tackling a broader area of your home, such as an entire floor or living space.
  • 12 hours– If you’re moving or downsizing, we can use this time to sort through all of your belongings, then decide what items to keep and where to keep them.
  • 16 hours– For a bigger transition or major overhaul, we’ll split our time into several sessions to prepare you for your new living space or make your current home more functional.

A La Carte Services

If you need one specific service for your home, choose from any of these options (4-hour minimum required):

  • Planning, coordinating, and organizing the entire moving process, including a moving timeline and vendor management

  • Guiding clients through a structured and simple decision-making process to eliminate clutter and organize belongings

  • Arranging, sorting, and labeling possessions by category (keep, donate, discard, sell, or pass along to family and friends)

  • Coordinating shipping, estate sales, appraisers, and storage facilities

  • Assisting in securing a dependable moving company

  • Laying out floor plans for new homes

  • Overseeing vendors to prepare previous house for sale

  • Labeling every box and piece of furniture with room location

  • Preparing new homes for move-in (cleaning, window treatments, etc.)

  • Purchasing new items for home

  • Discontinuing services at old home (lawn services, mail, newspaper delivery, etc.) and, when appropriate, transferring services to new home

Move Management Solutions for Unpacking & Settling In

Here are our services that vary by the amount of necessary time and tasks:

  • Get me started– With this package, you receive 10 hours of unpacking and organizing services that will help unpack the essentials and reduce your stress on move-in day.
  • Make my new home operational– With this package, you receive 20 hours of unpacking and organizing services that will ensure your home is ready for a relaxing evening, including all sheets on the bed and all groceries in the pantry.
  • Have a place for everything and everything in its place– With this full-service package, you receive 50 hours of unpacking, organizing, and settling-in services (as well as a full suite of concierge services—more information upon booking) to make sure that your home is completely ready for living.

A La Carte Services

If you need one specific service for your home, choose from any of these options (4-hour minimum required):

  • Directing furniture and box placement

  • Unpacking, organizing, and setting up all living spaces

  • Removing all packing materials after unpacking and organizing

  • Reconnecting electronics

  • Hanging pictures and shelves, mounting TV, and reassembling items

  • Coordinating with vendors and overseeing all work needed for move-in

  • Making beds, setting up bathrooms, and organizing kitchen

  • Preparing old home for sale (cleaning, repairs, and staging)

Our Policies

Please keep these things in mind when booking services with Potomac Concierge:

  • Please book your appointment one to two weeks in advance to reserve your preferred dates.
  • A surcharge will apply for appointments scheduled on weekends or holiday weeks.
  • Travel fees may apply.
  • Supplies are additional.
  • There is a fee for any cancellations.

A 10-minute phone call can change your life!

Call now: (240) 200-4824

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