Our Move Management Service Solutions in MD, DC & Northern VA

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Excellent
4.9
Becca Billison
I recently used Potomac Concierge to help us with a move to a bigger home – they were wonderful from start to finish! Huge thank you to Shannon and Tricia for helping us get moved, unpacked, and organized so quickly and smoothly! Will definitely be using for future moving and organizing needs.
Response from the owner:Thank you so much for your kind words! We’re thrilled to hear that your move went smoothly and that Shannon and Tricia were able to make the process easier for you. We truly appreciate you taking the time to share your experience and look forward to helping you again with future moves or organizing projects!
Tamara Galinsky
I can hardly put into words how wonderful my experience has been with Potomac Concierge! Jamee and Kristin organized the heck out of my kitchen and office and were an absolute joy to work with–lots of laughter and even a little dancing, but they were also incredibly efficient and innovative, full of great ideas and ways to make our life run more smoothly. I will definitely have them back to tackle another area of the house!
Nicole Bowden
Absolutely amazing service! Thank you so much Helen for all of your help!!
Response from the owner:Thank you for your wonderful review! We're thrilled to hear that you had an amazing experience with our service. I'll make sure to pass your kind words along to Helen. If you need any further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!
Samuel Zipp
Potomac Concierge recently helped us move my father out of his home of more than a half-century and across the country to a senior living community. This was, as you can imagine, a complex and stressful undertaking, and they handled it all with patience, experitse, and thoughtfulness. Libby was very effective in getting the project off the ground–setting expectations, understanding our needs, getting to grips with the particular situation. This took a bit, but once we were going she found the right solutions to our situation. In particular she assigned Dana to our case. I can't recommend her highly enough. We literally could not have done it without her. She went out of her way to make this easier for my father, and for the rest of us, who live relatively far away. She made a difficult process seem almost simple–a model of organization, clarity, and empathy for us in a hard transition for all of us. Thanks to Dana, to Libby, and to Lauren for making this work. We appreciate it!
Response from the owner:Thank you so much for taking the time to share this thoughtful review. We know how emotional and overwhelming a transition like this can be, especially after so many years in one home, and it means a lot to hear that our team was able to make the process easier for your father and for your family. It was truly our pleasure to help you through this transition, and we’re grateful for your trust in us. Please don’t hesitate to reach out if you or your father need anything moving forward.
Marjorie Greenberg
I literally could not have stayed in my home during the pandemic nor gotten my house ready to sell without Kelly’s outstanding assistance. Kelly had a solution to every problem and always was calm while addressing any challenge. I think of Kelly as my guardian angel. Kristin also was essential during the process of packing up my house belongings and moving into my new apartment. As an example of the special care they gave to my china cup collection, Kelly took photographs of the secretary and display case in which the cups were displayed and then she and Kristin unpacked the cups and put them back in the identical order. I am eternally grateful to both of them.
Response from the owner:Hi Majorie, thank you for your wonderful review! We are so happy Kelly and Kristin were able to assist you with your move and in getting your house ready to sell. We welcome the opportunity to work with you again should you ever need our services in the future.
Stephanie Jaar
Vicki came to reorganize two of my closets and had everything done within 3 hours! We tossed very few items and yet by the end I had gained back a lot of space in the closets.
Response from the owner:Thank you so much Stephanie. It was a pleasure helping you get everything organized and allow you to reclaim valuable closet space!
Ann Murphy – NOAA Federal
We highly recommend Potomac Concierge – a top notch business!!! Last year, we sold our home in McLean, VA and prepared to rent locally. A friend recommended Potomac Concierge and we worked with Aida Middel during a time of unknowns– where we would move, what we would do… Aida was helpful in suggesting what we needed at the rental… what could be stored, and what we should not keep. She was professional, cooperative, and considerate as we sifted through belongings making decisions. We appreciated suggestions vs. being asked what to do. She helped with packing and even with marking furniture placement when we found a rental. She also recommended a professional moving company, JK moving. A year later, we prepared to move out of state. We call on Aida and PC and we were grateful and fortunate to work with Jamee Whittan. Jamee is fantastic! We immediately connected on what needed to be done and, again, Jamee did not wait for guidance – she assessed the situation after a walk-through and formed a “game plan!” This efficiency reduced the stress enough so that I felt at ease to focus on work and other tasks. Jamee was very friendly and patient and listened as we sorted through the priorities and next steps. She remembered details of our schedule (including packing for my husband who was taking boxes to FL in advance of JK moving). Jamee was very helpful in setting the schedule for future visits. Once she had a schedule conflict and she immediately arranged for Kristen O’Brien to help. I appreciated that since I had blocked the time in advance. Kristen was equally friendly, efficient, professional, and patient!!!. I called for help during a very busy time but PC went “the extra mile!” It was a pleasure to work with Jamee and Kristen and I trusted them both. We simply didn't have enough time to coordinate all aspects of the move AND continue to work – and we were grateful that Aida, Jamee, and Kristen stepped in to help. We appreciated their patience and kind approach to an otherwise stressful situation. We still felt stress related to the move, but not with Jamee and Kristen! I assumed I would help with packing (!) but they had confidence in their approach and took initiative to get things done, leaving me to work on other tasks. They communicated well during the process to ensure we were always on the same page. They were both so very easy to get along with and they managed to get so much done each day while creating a calm environment. Truly 5-star service!
Laura Mack
Libby, Shannon and Claire helped me move with very little notice. I thought I could do everything myself, but got too busy with work. They had less than two weeks notice and made it happen. Not only am I unpacked, but all of the boxes are gone and my kitchen is better organized than if I had done it myself. They are extremely professional and pleasant to work with and would definitely use them again!!! I’ve never felt in better hands.
Response from the owner:Thank you Laura – it was such a pleasure working with you. You were so well organized and pleasant, the time flew by. Happy to help any time.
Carol Moore
I am so very grateful to have had the opportunity to work with Libby Kinkead. She is extremely knowledgeable, professional, helpful, inspiring, and kind-hearted! When you work with Libby, you are immediately put at ease by her relaxed, down-to-earth approach. At the same time, she's highly energetic and motivating. The truth is I've read a lot about getting organized (which is a whole lot easier than actually being organized!) But after a recent class with Libby, I shifted into "get it done" mode. She gave me the boost I needed to take care of my clutter without judgment! Here are just a few of the gems that she shared that have made a huge difference for me: "Decluttering is not stuff shifting." (I didn't even realize I was doing this!) "There is a difference between something being useful and actually using it." And this one really hit home: "Clinging to the past makes it hard to move forward." Thanks to Libby's wise guidance and enthusiastic support, I am moving forward!
Response from the owner:Thank you very much Carol. It was a pleasure to work with you. It is great to hear I was able to help. Good luck to you and the class and just let me know if you need any further encouragement. Libby
Nick Freshman
Absolutely incredible group of people. Help my father transition to a new facility, and made the process extremely easy and anxiety free.
Response from the owner:Thank you so much for your kind words. We're so glad we could help make your father's transition easier and less stressful. Wishing him all the best!
Brittany Griffin
I cannot recommend Potomac Concierge highly enough. We hired them to help organize our kitchen in our new home and Rachel and Michelle were an absolute dream team. They worked efficiently and asked really smart questions to help me figure out where things should go in our unusually shaped space. By the time they left, we were easily 80% done with our kitchen and I'm already scoping out new projects to hire them for again. If you're thinking about working with Potomac Concierge — don't hesitate!!
Susan Sandler
What a great experience! I had Kelly and Marley help me with unpacking and putting things away in my new apartment right after a move in, including setting up the kitchen and master bedroom, among other tasks. They were terrific–experts at what they do, and very kind and patient with me during a very challenging moving week. I learned some great things from them about how to make my new space work best for me. I would not hesitate to work with Potomac Concierge on other home space planning projects and I recommend them highly!
Response from the owner:Thank you Susan. We are pleased we could take some of the stress out of your move, and get you all settled into your new home. We wish you all the best, and are always available should you need further help organizing or maximizing other space and storage.
Debbie
There is much to say, so to keep it short… Shannon with Potomac Concierge is excellent! She is professional, kind, on time, gets the job DONE and offers no judgment. Thank you, Shannon! Lauren in the office is responsive, knowledgeable and kind as well! I highly recommend PC and if you want a trusted service professional, Shannon is the way to go!
Response from the owner:Thank you so much for the kind words! We’re so glad to hear you’ve had such a positive experience. Shannon is truly amazing, and we’re lucky to have her on the team! I’ll be sure to share your feedback with her—it will mean a lot. And thank you for the shout-out as well—it’s always a pleasure supporting you. We really appreciate the recommendation! – Lauren & The Potomac Concierge Team
Lisa Ann
I am so thankfully I was able to work with Jamee for 9 months last year as I was preparing to relocate to Massachusetts. I have a lot of stuff and it was a disorganized mess. Jamee was great to work with. She was very patient and non judgemental. We got so much done each visit! She helped me get rid of trash and donations. She hooked me up with green Drop in Friendship Heights and inspired me to do some donations even on days I was not working with her. I don't know how I could have handle getting ready for the move without her. Now that I am in Massachusetts, I wish I could find someone even 10% as great to help me get settled in. I highly recommend Potomac Concierge and especially Jamee to anyone.
Response from the owner:Hi Lisa, Thank you so much for your kind review. So glad Jamee was able to assist you with prior to relocating!
Sabeth Siddique
Shannon, Rachel, Michelle all did an excellent job. Very thoughtful, easy to work with, and exceeded expectations with organizing, decluttering,and making our overall move back to our home a pleasant experience.
Response from the owner:Thank you so much for your kind words! We truly appreciate you taking the time to share your experience. I'll be sure to pass your compliments along to Shannon, Rachel, and Michelle—they will be thrilled to hear how much you appreciated their hard work. It means a great deal to us that they were able to make your move back home a smooth and pleasant experience. Thank you again for trusting Potomac Concierge. It was a pleasure working with you, and we look forward to helping you again whenever you need us!
Jill Zuckman
Simply the best. We couldn’t be happier with all the support we got from Potomac Concierge. When you need help, these are the pros.
E L.
Potomac Concierge saved me following my father's death. Professional, timely, cooperative, and considerate, they managed to de -clutter, sort through,…
Rachel Teel
Highly recommend Potomac Concierge! Called to see about same day errand runs while I was in the DC area for business. Libby was so helpful and set everything up over the phone in minutes. They are super efficient with great communication. Jamee went above and beyond to make sure the clothes I needed for a meeting were not only there in time, but steamed! This team was a total lifesaver! Thank you!
Response from the owner:Thank you so much Rachel – so glad we were able to help. Best wishes to you.
Kgosi Sargeant
Potomac Concierge did a wonderful job preparing gifts tailored to the recipients when I enlisted their service. Keep up the good work!!!
Response from the owner:Thank you so much for your kind words! We’re so glad to hear the gifts were a hit—it was a pleasure putting them together with your recipients in mind. We truly appreciate your support and look forward to helping you again anytime!
Sarah Skofield
I hired Potomac Concierge to help my parents after they downsized from their home in NH and settled in a retirement community in MD. Helen did a wonderful job communicating what she accomplished after every meeting with my parents…from helping with online accounts, auto-pay set-up and scheduling, decluttering email & cancelling old accounts, to creating a shared family calendar and prioritizing tasks for my parents to complete, the dependable schedule we set up with Helen was invaluable in reassuring my brother and I, as we both live in other states. My parents loved working with her too 🙂 So happy I found this personal assistant service in the DC metro area!!
Response from the owner:Thank you so much for your kind words! We're so glad Helen was able to support your parents and bring peace of mind to you and your brother. It means a lot to know the schedule and support made a difference!
John F.
As a Moving Consultant, I have done more than a few moves in concert with Potomac Concierge. I typically work with Libby and Aida and they never…
Rachel Bernhard
Vicki with Potomac Concierge was amazing! She did an incredible job helping to tweak and organize our closet, and it looks so neat and beautiful. We have worked with Potomac Concierge in the past when we moved and needed help with unpacking and organizing and are always pleased with the team.
Response from the owner:Hi Rachel. We are so glad that Vicki could help give your closet a makeover! Thank you for once again trusting Potomac Concierge to help keep you organized.
Thomas Welsh
Big shout out to Shannon for coordinating our move, packing, moving day and unpacking. She was on top of everything from start to finish. I highly recommend her and Potomac Concierge.
Response from the owner:Thank you so much! We’re so glad everything went well, and we’ll be sure to pass this along to Shannon , she’ll love hearing it. We appreciate your recommendation!
Richard Harrington
Shannon was terrific, working under a challenging situation—conducting a long-distance Facetime inventory, working to clarify and classify a decidedly disorganized estate, overseeing careful packing of vintage concert posters and music memorabilia, as well as personal belongings going into storage after a long-time friend's move to a nursing home. She never made assumptions but checked with me as to identifications and such, and made sure everything was clearly catalogued. And she also made sure that when the materials were moved into the storage unit, they were organized for easy access. Lots of photos as well, to make things even clearer. An amazing job all around I'm truly thankful for her partnership in this difficult time.
Jeanne Theis (JTinNoVA)
I was helping a friend move, and Potomac Concierge Services was there to unpack. Vanessa, Kelly, and Kristen were fantastic. They are organized, diligent, and incredibly hard-working. And on top of that, they are fun and kind and just a pleasure to be around. I can't imagine this move without their help. Highly recommend.

Whether you’re moving into a new home, downsizing, or simply trying to reorganize your existing space, the expert move managers at Potomac Concierge are here to help. We offer a variety of service packages for downsizing, organizing, unpacking, and settling in. From cleaning out your attic to organizing an estate sale, our personal assistants will take out all of the stress so that you can enjoy your transition to your new home or refreshed lifestyle.

To learn more about the move management services we offer at Potomac Concierge in the DC metro area, please contact us online or call (240) 200-4824 today!

Move Management Solutions for Downsizing & Organizing

We offer service packages in the following timeframes:

  • 4 hours– Perfect for focusing on one room or clearing out the clutter in your home, this package is the right amount of time for a specific project or task.
  • 8 hours– This next-level package is ideal for tackling a broader area of your home, such as an entire floor or living space.
  • 12 hours– If you’re moving or downsizing, we can use this time to sort through all of your belongings, then decide what items to keep and where to keep them.
  • 16 hours– For a bigger transition or major overhaul, we’ll split our time into several sessions to prepare you for your new living space or make your current home more functional.

A La Carte Services

If you need one specific service for your home, choose from any of these options (4-hour minimum required):

  • Planning, coordinating, and organizing the entire moving process, including a moving timeline and vendor management

  • Guiding clients through a structured and simple decision-making process to eliminate clutter and organize belongings

  • Arranging, sorting, and labeling possessions by category (keep, donate, discard, sell, or pass along to family and friends)

  • Coordinating shipping, estate sales, appraisers, and storage facilities

  • Assisting in securing a dependable moving company

  • Laying out floor plans for new homes

  • Overseeing vendors to prepare previous house for sale

  • Labeling every box and piece of furniture with room location

  • Preparing new homes for move-in (cleaning, window treatments, etc.)

  • Purchasing new items for home

  • Discontinuing services at old home (lawn services, mail, newspaper delivery, etc.) and, when appropriate, transferring services to new home

Move Management Solutions for Unpacking & Settling In

Here are our services that vary by the amount of necessary time and tasks:

  • Get me started– With this package, you receive 10 hours of unpacking and organizing services that will help unpack the essentials and reduce your stress on move-in day.
  • Make my new home operational– With this package, you receive 20 hours of unpacking and organizing services that will ensure your home is ready for a relaxing evening, including all sheets on the bed and all groceries in the pantry.
  • Have a place for everything and everything in its place– With this full-service package, you receive 50 hours of unpacking, organizing, and settling-in services (as well as a full suite of concierge services—more information upon booking) to make sure that your home is completely ready for living.

A La Carte Services

If you need one specific service for your home, choose from any of these options (4-hour minimum required):

  • Directing furniture and box placement

  • Unpacking, organizing, and setting up all living spaces

  • Removing all packing materials after unpacking and organizing

  • Reconnecting electronics

  • Hanging pictures and shelves, mounting TV, and reassembling items

  • Coordinating with vendors and overseeing all work needed for move-in

  • Making beds, setting up bathrooms, and organizing kitchen

  • Preparing old home for sale (cleaning, repairs, and staging)

Our Policies

Please keep these things in mind when booking services with Potomac Concierge:

  • Please book your appointment one to two weeks in advance to reserve your preferred dates.
  • A surcharge will apply for appointments scheduled on weekends or holiday weeks.
  • Travel fees may apply.
  • Supplies are additional.
  • There is a fee for any cancellations.

A 10-minute phone call can change your life!

Call now: (240) 200-4824

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