Travel Concierge Services in Washington, DC, MD & Northern VA

Planning a trip involves tackling a never-ending to-do list. From airline tickets and hotel stays to dinner and event reservations, the process can leave you feeling more frazzled than excited. That’s where Potomac Concierge comes in.

We’re a trusted travel concierge serving the DC metro area, offering personalized travel concierge services that meet both personal and corporate needs. Whether you’re planning a quick business trip, a family getaway, or a once-in-a-lifetime adventure, we’re here to manage all the details.

Ready to transform your travel experience? Contact us today to learn how we can help with your next trip.

Learn how we can help

Discover Why Our Clients Love Us

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Top rated
4.9
Nick Freshman
Absolutely incredible group of people. Help my father transition to a new facility, and made the process extremely easy and anxiety free.
Response from the owner:Thank you so much for your kind words. We're so glad we could help make your father's transition easier and less stressful. Wishing him all the best!
Taylohr Richardson
Coleen and Amelia were so delightful for to work with. They were on time, professional and very supportive on my helping me make sense of my move. They took their time to ensure my needs were met and I am definitely satisfied with their working. I highly recommend this company for anyone needing help with getting settled in to a new place or even organizing their current space!!!
Response from the owner:Hi Taylohr. Thank you for your review. It was a real pleasure working with you, and helping to get you unpacked, organized and all settled into your new home.
Kgosi Sargeant
Potomac Concierge did a wonderful job preparing gifts tailored to the recipients when I enlisted their service. Keep up the good work!!!
Response from the owner:Thank you so much for your kind words! We’re so glad to hear the gifts were a hit—it was a pleasure putting them together with your recipients in mind. We truly appreciate your support and look forward to helping you again anytime!
Sarah Skofield
I hired Potomac Concierge to help my parents after they downsized from their home in NH and settled in a retirement community in MD. Helen did a wonderful job communicating what she accomplished after every meeting with my parents…from helping with online accounts, auto-pay set-up and scheduling, decluttering email & cancelling old accounts, to creating a shared family calendar and prioritizing tasks for my parents to complete, the dependable schedule we set up with Helen was invaluable in reassuring my brother and I, as we both live in other states. My parents loved working with her too 🙂 So happy I found this personal assistant service in the DC metro area!!
Response from the owner:Thank you so much for your kind words! We're so glad Helen was able to support your parents and bring peace of mind to you and your brother. It means a lot to know the schedule and support made a difference!
Sabeth Siddique
Shannon, Rachel, Michelle all did an excellent job. Very thoughtful, easy to work with, and exceeded expectations with organizing, decluttering,and making our overall move back to our home a pleasant experience.
Response from the owner:Thank you so much for your kind words! We truly appreciate you taking the time to share your experience. I'll be sure to pass your compliments along to Shannon, Rachel, and Michelle—they will be thrilled to hear how much you appreciated their hard work. It means a great deal to us that they were able to make your move back home a smooth and pleasant experience. Thank you again for trusting Potomac Concierge. It was a pleasure working with you, and we look forward to helping you again whenever you need us!
Michelle Belliveau
It was a pleasure to work with Amelia and her team at Potomac Concierge! They did a beautiful job organizing various bookcases as well as three large walk-in closets at the Ritz Residence. I would definitely recommend them to any of my clients!
Response from the owner:Hi Michelle, thank you so much for your review! We are so happy our team was able to assist you. Please don't hesitate to reach out should you ever need our services again.
Becca Billison
I recently used Potomac Concierge to help us with a move to a bigger home – they were wonderful from start to finish! Huge thank you to Shannon and Tricia for helping us get moved, unpacked, and organized so quickly and smoothly! Will definitely be using for future moving and organizing needs.
Response from the owner:Thank you so much for your kind words! We’re thrilled to hear that your move went smoothly and that Shannon and Tricia were able to make the process easier for you. We truly appreciate you taking the time to share your experience and look forward to helping you again with future moves or organizing projects!
Tamara Galinsky
I can hardly put into words how wonderful my experience has been with Potomac Concierge! Jamee and Kristin organized the heck out of my kitchen and office and were an absolute joy to work with–lots of laughter and even a little dancing, but they were also incredibly efficient and innovative, full of great ideas and ways to make our life run more smoothly. I will definitely have them back to tackle another area of the house!
Git Nahmens
Shannon and Helen did amazing! This place was so overwhelming and they tackled it no problem and seemed to have fun doing it too. It was super helpful and we now feel like we have an apartment (not a storage until) to live in.
Response from the owner:Thank you so much for the kind words! We’re so glad Shannon and Helen were able to help make the space feel more like a home and less like storage! We’ll be sure to pass along your wonderful feedback to them. 😊
Jeff Bennett
I felt compelled to share my experience with one of your personal assistants, Sara Coles. Sara represented your client who wanted to purchase a hot tub. Sara interview our company as a possible choice for a high end Jacuzzi model. Her client, being very busy, leaned on Sara to manage the entire process from the researching through the delivery. We worked hand in hand with Sara to make sure the sales process for her client was smooth, on time and exactly everything her client had expected. I would recommend Sara to anyone looking for an assistant who is a proactive problem solver, highly organized and exceeds expectations. Thank you again Sara!
Response from the owner:Thank you for sharing your experience with Sara! We’re thrilled she exceeded expectations and ensured a seamless process. Your kind words mean so much—please don’t hesitate to reach out if we can assist in the future!
Alice Hendricks
This is the second time I have used Potomac Concierge. Everything they do is superb. The most important and helpful thing is not what they do but HOW they do it, they project manage everything so well it brings you complete peace of mind. The actual organizer and process is also terrific and high quality. excellent communication, Covid safe, and helpful in ways you didn’t even know you needed help. I highly recommend them!
Response from the owner:Thank you very much Alice. Once again, it was a pleasure to help you. Best Wishes, the PC Team
Dori Phaff
Downsized from house to condo and Potomac Concierge kept me sane. Shannon, Michelle and Dania were so unbelievably brilliant – prevented me from being overwhelmed and not only great fun to hang out with— they got my kitchen organized with such thought and efficiency. Highly recommend!!!!!!
Response from the owner:Thank you so much for the kind review! We're so glad Shannon, Michelle, and Dania were able to help make the downsizing process a little less overwhelming and get your kitchen set up in a way that works for you. I'll be sure to pass along your sweet words to the team. Thank you for trusting Potomac Concierge, and enjoy your new home!
Michael Barth
Dear Aida– Now that Marilyn and I have had a chance to settle in, I wanted to express our enormous satisfaction with the work of Potomac Concierge. Simply put, Kristin, Kelley, and Jamee made the move from our 50 year, four-story home to an apartment possible. Kristin and her team had a quick solution to any problem. You, your partner, and another showed up when deadlines were getting tight. In addition to great competence, all of the Potomac Concierge people had a smile and were delightful to be with. The downsizing/move process was not fun; Potomac Concierge made it happen and helped us to survive. I would recommend Potomac Concierge unreservedly. Thanks and Best Michael Barth
Response from the owner:Dear Micheal, thank you for providing such a great review! It was a pleasure to assist both you and Marilyn. We were so happy to help get you settled into your new home. Wishing you all the best.
Amy Will
We hired Potomac Concierge to help pack several rooms before a major home renovation. Amelia, Shannon and the representative from the moving company were all incredible. They arrived right on time and were friendly, organized, thorough and accommodating. They finished in record time and we would absolutely use them again.
Response from the owner:Thank you so much for your kind review. So glad our team was able to assist you! Best of luck on your renovation!
Glen Kruglak
Lauren Labrada inspects our home while we are in Florida. She is timely, professional, courteous, and most helpful. A real asset.
Response from the owner:Thank you very much for your review. It is our pleasure to assist you and we look forward to helping for more years to come.
Marjorie Greenberg
I literally could not have stayed in my home during the pandemic nor gotten my house ready to sell without Kelly’s outstanding assistance. Kelly had a solution to every problem and always was calm while addressing any challenge. I think of Kelly as my guardian angel. Kristin also was essential during the process of packing up my house belongings and moving into my new apartment. As an example of the special care they gave to my china cup collection, Kelly took photographs of the secretary and display case in which the cups were displayed and then she and Kristin unpacked the cups and put them back in the identical order. I am eternally grateful to both of them.
Response from the owner:Hi Majorie, thank you for your wonderful review! We are so happy Kelly and Kristin were able to assist you with your move and in getting your house ready to sell. We welcome the opportunity to work with you again should you ever need our services in the future.
Terri Barger
We had a fantastic experience with Potomac Concierge’s unpacking services. Erika and Shannon were prompt, professional, friendly, and efficient. Highly, highly recommend!
Response from the owner:Thank you so much for the kind words! We’re thrilled to hear that you had such a positive experience with Erika and Shannon. They truly strive to provide excellent service, and it’s wonderful to know they made your unpacking process smooth and stress-free. We appreciate your recommendation and look forward to working with you again in the future!
Lisa Ann
I am so thankfully I was able to work with Jamee for 9 months last year as I was preparing to relocate to Massachusetts. I have a lot of stuff and it was a disorganized mess. Jamee was great to work with. She was very patient and non judgemental. We got so much done each visit! She helped me get rid of trash and donations. She hooked me up with green Drop in Friendship Heights and inspired me to do some donations even on days I was not working with her. I don't know how I could have handle getting ready for the move without her. Now that I am in Massachusetts, I wish I could find someone even 10% as great to help me get settled in. I highly recommend Potomac Concierge and especially Jamee to anyone.
Response from the owner:Hi Lisa, Thank you so much for your kind review. So glad Jamee was able to assist you with prior to relocating!
James Blume
For our move we engaged Potomac Concierge to help us stage our home for potential buyers and packing our possessions. Since we are moving from a four-bedroom house to a two-bedroom apartment, we had to downsize which meant de-cluttering some of our possessions. Someone said that the top three stressful events in a life are death, divorce, and moving. The Potomac Concierge team did a fabulous job at every stage of our move. They were competent, professional, efficient, and knowledgeable and, in addition reduced our stress to a very manageable level. They quickly identified those possessions that were not to be shown to potential buyers and those that we should consider discarding but showed sensitivity to our emotional attachments to some items. When it came time to packing, the team quickly and thoroughly did it, including labeling the boxes so we could find where our possessions were after we arrived at our new residence. We do not know how we could have so successfully moved without the support of Potomac Concierge and highly recommend using them for any relocation
Response from the owner:Thank you very much Sara. We are happy we were able to make the process easier for you. Our best wishes to you in your new home.
Allyson Alvaré Kranz
We recently enlisted Potomac Concierge to help with unpacking and organizing after our move, and the experience was outstanding. Their team — Amelia, Joan, Kristin, and Shannon — was prompt, professional, and genuinely delightful, all while unpacking more than 140 boxes in just two days and even finishing ahead of schedule. Lauren’s guidance throughout the scheduling process was equally excellent. I can’t recommend the Potomac Concierge team highly enough, and they will absolutely be my first call for the next project.
Response from the owner:Thank you so much for taking the time to share this wonderful review. We’re thrilled to hear that your experience with Potomac Concierge was such a positive one. Amelia, Joan, Kristin, and Shannon will be especially grateful for the recognition. It was a pleasure assisting you through the scheduling process and supporting your move. Unpacking and organizing after a move can feel overwhelming, and we’re so glad we could help make the transition smoother. We truly appreciate the recommendation and would be honored to assist you again on your next project!
Stephanie Jaar
Vicki came to reorganize two of my closets and had everything done within 3 hours! We tossed very few items and yet by the end I had gained back a lot of space in the closets.
Response from the owner:Thank you so much Stephanie. It was a pleasure helping you get everything organized and allow you to reclaim valuable closet space!
Helena Cubas
Made everything run so smoothly for my wedding, really appreciated having her there that day!
Response from the owner:We were so happy to be able to help you on your special day! Wishing you all the best!
Patrick Ronan
Prior to the COVID pandemic, I commuted to Washington, D.C. each week for work. Since March 2019, my business travel has been limited, but I continue to maintain an apartment in D.C. I've had the pleasure to work with Kelly W., as she has managed cable/WiFi installation, furniture delivery, coordinating the delivery of packages, etc. She is friendly and professional, and flawlessly manages any task, no matter how complex. Kelly W. has taken a big source of stress out of my life and comes with my highest recommendation.
Response from the owner:Thank you very much Patrick. It is a pleasure to work with you and we look forward to continuing to help in every way we can.
Samuel Zipp
Potomac Concierge recently helped us move my father out of his home of more than a half-century and across the country to a senior living community. This was, as you can imagine, a complex and stressful undertaking, and they handled it all with patience, experitse, and thoughtfulness. Libby was very effective in getting the project off the ground–setting expectations, understanding our needs, getting to grips with the particular situation. This took a bit, but once we were going she found the right solutions to our situation. In particular she assigned Dana to our case. I can't recommend her highly enough. We literally could not have done it without her. She went out of her way to make this easier for my father, and for the rest of us, who live relatively far away. She made a difficult process seem almost simple–a model of organization, clarity, and empathy for us in a hard transition for all of us. Thanks to Dana, to Libby, and to Lauren for making this work. We appreciate it!
Response from the owner:Thank you so much for taking the time to share this thoughtful review. We know how emotional and overwhelming a transition like this can be, especially after so many years in one home, and it means a lot to hear that our team was able to make the process easier for your father and for your family. It was truly our pleasure to help you through this transition, and we’re grateful for your trust in us. Please don’t hesitate to reach out if you or your father need anything moving forward.
Lisa Stark
I had a last minute need for someone to pack up and clear part of the items in my basement and Potomac Concierge was amazing. I called on a Friday. They had someone here on a Monday morning and it was done perfectly! I'd use them again in a heartbeat!
Response from the owner:Thank you so much for your kind review, Lisa! So glad we were able to assist you. Please reach out to us should you need our services again.

 

What Is a Travel Concierge?

A travel concierge is more than just a booking agent. Think of us as your personal travel assistant, able to handle all aspects of travel logistics. In short, our job is to ensure your trip goes off without a hitch. Here’s what we can do for you:

  • Make travel arrangements: Booking flights, securing ground transportation, and managing schedules — it’s all in a day’s work for us. Whether you’re considering a cross-country flight or a train ride down the coast, we’ll find the most efficient options for your needs.
  • Book accommodations: Do you prefer a five-star hotel, a cozy bed-and-breakfast, or a vacation rental? We’ll make sure you rest comfortably wherever you stay.
  • Craft a travel itinerary: No more cramming everything into one day or missing out on must-see attractions you didn’t know about. We’ll design a personalized itinerary that balances iconic landmarks with hidden gems based on your interests.
  • Assist with pre-travel shopping and packing: Make sure you have everything you need with our expert shopping and packing assistance. From clothes and toiletries to accessories, we’ll ensure you have everything you need for a satisfying trip.
  • Provide everyday assistance: Last-minute changes? Lost luggage? Special requests? Our team is just a call away to address whatever comes up during your travels.
  • Coordinate business trips: Our corporate travel concierge services ensure all arrangements align perfectly with your schedule and goals. From transportation to meeting venues, we’ll handle the details so you can focus on work.

 

Benefits of a Travel Concierge

 

Here are some compelling reasons to work with a trip concierge rather than going it alone:

  • Save time: Wish you could skip the hours of research and planning required for a trip? With Potomac Concierge, you can. We take over these mundane tasks, giving you time to focus on work, family, or what to wear on your trip.
  • Get personalized service: Cookie-cutter trips aren’t our style. We listen to your preferences and priorities to craft an experience that’s uniquely yours. From adventurous excursions to tranquil retreats, it’s all about what makes you happy.
  • Eliminate stress: Coordinating transportation, accommodations, and activities can feel overwhelming. Let us do the heavy lifting to put your mind at ease.
  • Get help problem-solving: Travel isn’t always smooth sailing. Delayed flights, missed connections, and lost reservations are enough to make you panic. Luckily, we have the knowledge to troubleshoot on the spot, turning potential disasters into mere bumps in the road.

 

Why Choose Us for Travel Concierge Services?

 

Potomac Concierge is a women-owned business with over 20 years of experience. We pride ourselves on being dependable, honest, and reliable problem-solvers. Our mission is to help busy people and corporations in Washington, DC, Maryland, and Northern Virginia focus on what matters most while we take care of life’s to-do list.

Contact us today to speak with our specialists about your travel needs.

A 10-minute phone call can change your life!

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