Travel Concierge Services in Washington, DC, MD & Northern VA

Planning a trip involves tackling a never-ending to-do list. From airline tickets and hotel stays to dinner and event reservations, the process can leave you feeling more frazzled than excited. That’s where Potomac Concierge comes in.

We’re a trusted travel concierge serving the DC metro area, offering personalized travel concierge services that meet both personal and corporate needs. Whether you’re planning a quick business trip, a family getaway, or a once-in-a-lifetime adventure, we’re here to manage all the details.

Ready to transform your travel experience? Contact us today to learn how we can help with your next trip.

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Discover Why Our Clients Love Us

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Excellent

4.9

Jill Zuckman

Simply the best. We couldn’t be happier with all the support we got from Potomac Concierge. When you need help, these are the pros.

Judy Bishop

I had quite a lot of travel during and after Thanksgiving, and needed some support with holiday decor. Kelly and Kristin truly made this Christmas the best ever. This duo is remarkable. They unloaded and opened all of the decorations (after marking them according to rooms last year) and did an amazing job helping me make everything beautiful. They wrapped presents like they should appear in the next Nutcracker. Positive, productive, professional and punctual; I love everything they created and every effort they made. When they come to my home, I know it will be lovelier when they go. I could not be more appreciate and grateful for this team!

Response from the owner:Judy, thank you very much for taking the time to write this review. We are so happy that Kristin and Kelly were able to provide you with such excellent service!

Patrick Ronan

Prior to the COVID pandemic, I commuted to Washington, D.C. each week for work. Since March 2019, my business travel has been limited, but I continue to maintain an apartment in D.C. I've had the pleasure to work with Kelly W., as she has managed cable/WiFi installation, furniture delivery, coordinating the delivery of packages, etc. She is friendly and professional, and flawlessly manages any task, no matter how complex. Kelly W. has taken a big source of stress out of my life and comes with my highest recommendation.

Response from the owner:Thank you very much Patrick. It is a pleasure to work with you and we look forward to continuing to help in every way we can.

Sarah Skofield

I hired Potomac Concierge to help my parents after they downsized from their home in NH and settled in a retirement community in MD. Helen did a wonderful job communicating what she accomplished after every meeting with my parents…from helping with online accounts, auto-pay set-up and scheduling, decluttering email & cancelling old accounts, to creating a shared family calendar and prioritizing tasks for my parents to complete, the dependable schedule we set up with Helen was invaluable in reassuring my brother and I, as we both live in other states. My parents loved working with her too 🙂 So happy I found this personal assistant service in the DC metro area!!

Response from the owner:Thank you so much for your kind words! We're so glad Helen was able to support your parents and bring peace of mind to you and your brother. It means a lot to know the schedule and support made a difference!

Rachel Teel

Highly recommend Potomac Concierge! Called to see about same day errand runs while I was in the DC area for business. Libby was so helpful and set everything up over the phone in minutes. They are super efficient with great communication. Jamee went above and beyond to make sure the clothes I needed for a meeting were not only there in time, but steamed! This team was a total lifesaver! Thank you!

Response from the owner:Thank you so much Rachel – so glad we were able to help. Best wishes to you.

Lisa Stark

I had a last minute need for someone to pack up and clear part of the items in my basement and Potomac Concierge was amazing. I called on a Friday. They had someone here on a Monday morning and it was done perfectly! I'd use them again in a heartbeat!

Response from the owner:Thank you so much for your kind review, Lisa! So glad we were able to assist you. Please reach out to us should you need our services again.

Nick Freshman

Absolutely incredible group of people. Help my father transition to a new facility, and made the process extremely easy and anxiety free.

Response from the owner:Thank you so much for your kind words. We're so glad we could help make your father's transition easier and less stressful. Wishing him all the best!

Alice Hendricks

This is the second time I have used Potomac Concierge. Everything they do is superb. The most important and helpful thing is not what they do but HOW they do it, they project manage everything so well it brings you complete peace of mind. The actual organizer and process is also terrific and high quality. excellent communication, Covid safe, and helpful in ways you didn’t even know you needed help. I highly recommend them!

Response from the owner:Thank you very much Alice. Once again, it was a pleasure to help you. Best Wishes, the PC Team

Sabeth Siddique

Shannon, Rachel, Michelle all did an excellent job. Very thoughtful, easy to work with, and exceeded expectations with organizing, decluttering,and making our overall move back to our home a pleasant experience.

Response from the owner:Thank you so much for your kind words! We truly appreciate you taking the time to share your experience. I'll be sure to pass your compliments along to Shannon, Rachel, and Michelle—they will be thrilled to hear how much you appreciated their hard work. It means a great deal to us that they were able to make your move back home a smooth and pleasant experience. Thank you again for trusting Potomac Concierge. It was a pleasure working with you, and we look forward to helping you again whenever you need us!

Katherine Myer

Vanessa, Kelly, and Kristen were absolutely outstanding. In addition to their excellent service and skills, I felt incredibly supported by them during a difficult time. You can hire anyone to unpack boxes, but they brought such skill, thought, and care to the organizing process. By the end of the day, the rental house was feeling like a home for my family, all thanks to them. They were truly a joy to work with, and I would hire them again in a heartbeat.

Response from the owner:Thank you very much, Katherine! We are so happy we were able to make the process easier for you. Wishing you all the best.

Taylohr Richardson

Coleen and Amelia were so delightful for to work with. They were on time, professional and very supportive on my helping me make sense of my move. They took their time to ensure my needs were met and I am definitely satisfied with their working. I highly recommend this company for anyone needing help with getting settled in to a new place or even organizing their current space!!!

Response from the owner:Hi Taylohr. Thank you for your review. It was a real pleasure working with you, and helping to get you unpacked, organized and all settled into your new home.

Rachel Bernhard

Vicki with Potomac Concierge was amazing! She did an incredible job helping to tweak and organize our closet, and it looks so neat and beautiful. We have worked with Potomac Concierge in the past when we moved and needed help with unpacking and organizing and are always pleased with the team.

Response from the owner:Hi Rachel. We are so glad that Vicki could help give your closet a makeover! Thank you for once again trusting Potomac Concierge to help keep you organized.

Y B.

Potomac Concierge is the best service provider in this industry in the DMV, hands down. I was gifted a PC service following a work promotion years ago by a…

Jeff Bennett

I felt compelled to share my experience with one of your personal assistants, Sara Coles. Sara represented your client who wanted to purchase a hot tub. Sara interview our company as a possible choice for a high end Jacuzzi model. Her client, being very busy, leaned on Sara to manage the entire process from the researching through the delivery. We worked hand in hand with Sara to make sure the sales process for her client was smooth, on time and exactly everything her client had expected. I would recommend Sara to anyone looking for an assistant who is a proactive problem solver, highly organized and exceeds expectations. Thank you again Sara!

Response from the owner:Thank you for sharing your experience with Sara! We’re thrilled she exceeded expectations and ensured a seamless process. Your kind words mean so much—please don’t hesitate to reach out if we can assist in the future!

Kgosi Sargeant

Potomac Concierge did a wonderful job preparing gifts tailored to the recipients when I enlisted their service. Keep up the good work!!!

Response from the owner:Thank you so much for your kind words! We’re so glad to hear the gifts were a hit—it was a pleasure putting them together with your recipients in mind. We truly appreciate your support and look forward to helping you again anytime!

Lisa Ann

I am so thankfully I was able to work with Jamee for 9 months last year as I was preparing to relocate to Massachusetts. I have a lot of stuff and it was a disorganized mess. Jamee was great to work with. She was very patient and non judgemental. We got so much done each visit! She helped me get rid of trash and donations. She hooked me up with green Drop in Friendship Heights and inspired me to do some donations even on days I was not working with her. I don't know how I could have handle getting ready for the move without her. Now that I am in Massachusetts, I wish I could find someone even 10% as great to help me get settled in. I highly recommend Potomac Concierge and especially Jamee to anyone.

Response from the owner:Hi Lisa, Thank you so much for your kind review. So glad Jamee was able to assist you with prior to relocating!

Glen Kruglak

Lauren Labrada inspects our home while we are in Florida. She is timely, professional, courteous, and most helpful. A real asset.

Response from the owner:Thank you very much for your review. It is our pleasure to assist you and we look forward to helping for more years to come.

Becca Billison

I recently used Potomac Concierge to help us with a move to a bigger home – they were wonderful from start to finish! Huge thank you to Shannon and Tricia for helping us get moved, unpacked, and organized so quickly and smoothly! Will definitely be using for future moving and organizing needs.

Response from the owner:Thank you so much for your kind words! We’re thrilled to hear that your move went smoothly and that Shannon and Tricia were able to make the process easier for you. We truly appreciate you taking the time to share your experience and look forward to helping you again with future moves or organizing projects!

Bridget Bowers Maybud

Using Potomac Concierge Services has been a game changer and amazing for our family! They helped us prepare for a move to temporary locations in preparation for a house renovation. Robin and team were incredible/terrific/great! They helped us declutter our house before we moved, helped coordinate the move, helped pack and unpack into our new temporary spaces! They thought of all the details that I would have forgotten. And, they also supported during the stressful moments. This is the first week that I have not seen any of them in the past two and a half months and I miss them. They are all so pleasant, helpful and fun. We are going to use them when we move back into our house and will continue with them on an ongoing basis so we can stay organized. Thank you, thank you, thank you, Potomac Concierge!

Response from the owner:Dear Bridget, we are so glad we were able to help you and the family get moved and settled and look forward to getting you back into the new and improved house! You were a pleasure to work with – thank you.

Laura Mack

Libby, Shannon and Claire helped me move with very little notice. I thought I could do everything myself, but got too busy with work. They had less than two weeks notice and made it happen. Not only am I unpacked, but all of the boxes are gone and my kitchen is better organized than if I had done it myself. They are extremely professional and pleasant to work with and would definitely use them again!!! I’ve never felt in better hands.

Response from the owner:Thank you Laura – it was such a pleasure working with you. You were so well organized and pleasant, the time flew by. Happy to help any time.

John F.

As a Moving Consultant, I have done more than a few moves in concert with Potomac Concierge. I typically work with Libby and Aida and they never…

Jeanne Theis (JTinNoVA)

I was helping a friend move, and Potomac Concierge Services was there to unpack. Vanessa, Kelly, and Kristen were fantastic. They are organized, diligent, and incredibly hard-working. And on top of that, they are fun and kind and just a pleasure to be around. I can't imagine this move without their help. Highly recommend.

Samuel Zipp

Potomac Concierge recently helped us move my father out of his home of more than a half-century and across the country to a senior living community. This was, as you can imagine, a complex and stressful undertaking, and they handled it all with patience, experitse, and thoughtfulness. Libby was very effective in getting the project off the ground–setting expectations, understanding our needs, getting to grips with the particular situation. This took a bit, but once we were going she found the right solutions to our situation. In particular she assigned Dana to our case. I can't recommend her highly enough. We literally could not have done it without her. She went out of her way to make this easier for my father, and for the rest of us, who live relatively far away. She made a difficult process seem almost simple–a model of organization, clarity, and empathy for us in a hard transition for all of us. Thanks to Dana, to Libby, and to Lauren for making this work. We appreciate it!

Response from the owner:Thank you so much for taking the time to share this thoughtful review. We know how emotional and overwhelming a transition like this can be, especially after so many years in one home, and it means a lot to hear that our team was able to make the process easier for your father and for your family. It was truly our pleasure to help you through this transition, and we’re grateful for your trust in us. Please don’t hesitate to reach out if you or your father need anything moving forward.

Thomas Welsh

Big shout out to Shannon for coordinating our move, packing, moving day and unpacking. She was on top of everything from start to finish. I highly recommend her and Potomac Concierge.

Response from the owner:Thank you so much! We’re so glad everything went well, and we’ll be sure to pass this along to Shannon , she’ll love hearing it. We appreciate your recommendation!

Susan Sandler

What a great experience! I had Kelly and Marley help me with unpacking and putting things away in my new apartment right after a move in, including setting up the kitchen and master bedroom, among other tasks. They were terrific–experts at what they do, and very kind and patient with me during a very challenging moving week. I learned some great things from them about how to make my new space work best for me. I would not hesitate to work with Potomac Concierge on other home space planning projects and I recommend them highly!

Response from the owner:Thank you Susan. We are pleased we could take some of the stress out of your move, and get you all settled into your new home. We wish you all the best, and are always available should you need further help organizing or maximizing other space and storage.

What Is a Travel Concierge?

A travel concierge is more than just a booking agent. Think of us as your personal travel assistant, able to handle all aspects of travel logistics. In short, our job is to ensure your trip goes off without a hitch. Here’s what we can do for you:

Make travel arrangements: Booking flights, securing ground transportation, and managing schedules — it’s all in a day’s work for us. Whether you’re considering a cross-country flight or a train ride down the coast, we’ll find the most efficient options for your needs.
Book accommodations: Do you prefer a five-star hotel, a cozy bed-and-breakfast, or a vacation rental? We’ll make sure you rest comfortably wherever you stay.
Craft a travel itinerary: No more cramming everything into one day or missing out on must-see attractions you didn’t know about. We’ll design a personalized itinerary that balances iconic landmarks with hidden gems based on your interests.
Assist with pre-travel shopping and packing: Make sure you have everything you need with our expert shopping and packing assistance. From clothes and toiletries to accessories, we’ll ensure you have everything you need for a satisfying trip.
Provide everyday assistance: Last-minute changes? Lost luggage? Special requests? Our team is just a call away to address whatever comes up during your travels.
Coordinate business trips: Our corporate travel concierge services ensure all arrangements align perfectly with your schedule and goals. From transportation to meeting venues, we’ll handle the details so you can focus on work.

Benefits of a Travel Concierge

Here are some compelling reasons to work with a trip concierge rather than going it alone:

Save time: Wish you could skip the hours of research and planning required for a trip? With Potomac Concierge, you can. We take over these mundane tasks, giving you time to focus on work, family, or what to wear on your trip.
Get personalized service: Cookie-cutter trips aren’t our style. We listen to your preferences and priorities to craft an experience that’s uniquely yours. From adventurous excursions to tranquil retreats, it’s all about what makes you happy.
Eliminate stress: Coordinating transportation, accommodations, and activities can feel overwhelming. Let us do the heavy lifting to put your mind at ease.
Get help problem-solving: Travel isn’t always smooth sailing. Delayed flights, missed connections, and lost reservations are enough to make you panic. Luckily, we have the knowledge to troubleshoot on the spot, turning potential disasters into mere bumps in the road.

Why Choose Us for Travel Concierge Services?

Potomac Concierge is a women-owned business with over 20 years of experience. We pride ourselves on being dependable, honest, and reliable problem-solvers. Our mission is to help busy people and corporations in Washington, DC, Maryland, and Northern Virginia focus on what matters most while we take care of life’s to-do list.

Contact us today to speak with our specialists about your travel needs.

A 10-minute phone call can change your life!

Call now: (240) 200-4824

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