Travel Concierge Services in Washington, DC, MD & Northern VA

Planning a trip involves tackling a never-ending to-do list. From airline tickets and hotel stays to dinner and event reservations, the process can leave you feeling more frazzled than excited. That’s where Potomac Concierge comes in.

We’re a trusted travel concierge serving the DC metro area, offering personalized travel concierge services that meet both personal and corporate needs. Whether you’re planning a quick business trip, a family getaway, or a once-in-a-lifetime adventure, we’re here to manage all the details.

Ready to transform your travel experience? Contact us today to learn how we can help with your next trip.

Learn how we can help

Discover Why Our Clients Love Us

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Excellent
4.9
Laura Mack
Libby, Shannon and Claire helped me move with very little notice. I thought I could do everything myself, but got too busy with work. They had less than two weeks notice and made it happen. Not only am I unpacked, but all of the boxes are gone and my kitchen is better organized than if I had done it myself. They are extremely professional and pleasant to work with and would definitely use them again!!! I’ve never felt in better hands.
Response from the owner:Thank you Laura – it was such a pleasure working with you. You were so well organized and pleasant, the time flew by. Happy to help any time.
Jill Zuckman
Simply the best. We couldn’t be happier with all the support we got from Potomac Concierge. When you need help, these are the pros.
Taylohr Richardson
Coleen and Amelia were so delightful for to work with. They were on time, professional and very supportive on my helping me make sense of my move. They took their time to ensure my needs were met and I am definitely satisfied with their working. I highly recommend this company for anyone needing help with getting settled in to a new place or even organizing their current space!!!
Response from the owner:Hi Taylohr. Thank you for your review. It was a real pleasure working with you, and helping to get you unpacked, organized and all settled into your new home.
Diann Heine
Libby was the Manager in getting a house ready for the market. It had been lived in for about 50 years and needed a variety of services. She had an amazing team of workmen and was able to empty the home, fix several items and make it look refreshed. All with quick response and professionalism. Very impressive work.
Response from the owner:Thank you Diann – it was a pleasure to work with you. It is always nice to be on the same page and work with someone so professional and pleasant.
Allyson Alvaré Kranz
We recently enlisted Potomac Concierge to help with unpacking and organizing after our move, and the experience was outstanding. Their team — Amelia, Joan, Kristin, and Shannon — was prompt, professional, and genuinely delightful, all while unpacking more than 140 boxes in just two days and even finishing ahead of schedule. Lauren’s guidance throughout the scheduling process was equally excellent. I can’t recommend the Potomac Concierge team highly enough, and they will absolutely be my first call for the next project.
Response from the owner:Thank you so much for taking the time to share this wonderful review. We’re thrilled to hear that your experience with Potomac Concierge was such a positive one. Amelia, Joan, Kristin, and Shannon will be especially grateful for the recognition. It was a pleasure assisting you through the scheduling process and supporting your move. Unpacking and organizing after a move can feel overwhelming, and we’re so glad we could help make the transition smoother. We truly appreciate the recommendation and would be honored to assist you again on your next project!
Brittany Griffin
I cannot recommend Potomac Concierge highly enough. We hired them to help organize our kitchen in our new home and Rachel and Michelle were an absolute dream team. They worked efficiently and asked really smart questions to help me figure out where things should go in our unusually shaped space. By the time they left, we were easily 80% done with our kitchen and I'm already scoping out new projects to hire them for again. If you're thinking about working with Potomac Concierge — don't hesitate!!
Debbie
There is much to say, so to keep it short… Shannon with Potomac Concierge is excellent! She is professional, kind, on time, gets the job DONE and offers no judgment. Thank you, Shannon! Lauren in the office is responsive, knowledgeable and kind as well! I highly recommend PC and if you want a trusted service professional, Shannon is the way to go!
Response from the owner:Thank you so much for the kind words! We’re so glad to hear you’ve had such a positive experience. Shannon is truly amazing, and we’re lucky to have her on the team! I’ll be sure to share your feedback with her—it will mean a lot. And thank you for the shout-out as well—it’s always a pleasure supporting you. We really appreciate the recommendation! – Lauren & The Potomac Concierge Team
Hilary Anthony
I can’t say enough good things about Potomac Concierge! I reached out to Aida about help with a big move (two houses into one) and she replied immediately. Her team took care of coordinating with the movers, handling no parking signs and ALLLLL the packing and unpacking. (They even did thoughtful things, such as reach out to neighbors.) I can’t tell you what a relief it is to be moved in and have every box out of the house within 24 hours – and to have everything thoughtfully organized and put away. To top it off, everyone was incredibly nice and friendly, even towards our nosy pets 🙂 Hire Potomac Concierge!
Stephanie Jaar
Vicki came to reorganize two of my closets and had everything done within 3 hours! We tossed very few items and yet by the end I had gained back a lot of space in the closets.
Response from the owner:Thank you so much Stephanie. It was a pleasure helping you get everything organized and allow you to reclaim valuable closet space!
John F.
As a Moving Consultant, I have done more than a few moves in concert with Potomac Concierge. I typically work with Libby and Aida and they never…
Y B.
Potomac Concierge is the best service provider in this industry in the DMV, hands down. I was gifted a PC service following a work promotion years ago by a…
Katherine Myer
Vanessa, Kelly, and Kristen were absolutely outstanding. In addition to their excellent service and skills, I felt incredibly supported by them during a difficult time. You can hire anyone to unpack boxes, but they brought such skill, thought, and care to the organizing process. By the end of the day, the rental house was feeling like a home for my family, all thanks to them. They were truly a joy to work with, and I would hire them again in a heartbeat.
Response from the owner:Thank you very much, Katherine! We are so happy we were able to make the process easier for you. Wishing you all the best.
Patrick Ronan
Prior to the COVID pandemic, I commuted to Washington, D.C. each week for work. Since March 2019, my business travel has been limited, but I continue to maintain an apartment in D.C. I've had the pleasure to work with Kelly W., as she has managed cable/WiFi installation, furniture delivery, coordinating the delivery of packages, etc. She is friendly and professional, and flawlessly manages any task, no matter how complex. Kelly W. has taken a big source of stress out of my life and comes with my highest recommendation.
Response from the owner:Thank you very much Patrick. It is a pleasure to work with you and we look forward to continuing to help in every way we can.
Kgosi Sargeant
Potomac Concierge did a wonderful job preparing gifts tailored to the recipients when I enlisted their service. Keep up the good work!!!
Response from the owner:Thank you so much for your kind words! We’re so glad to hear the gifts were a hit—it was a pleasure putting them together with your recipients in mind. We truly appreciate your support and look forward to helping you again anytime!
Rachel Teel
Highly recommend Potomac Concierge! Called to see about same day errand runs while I was in the DC area for business. Libby was so helpful and set everything up over the phone in minutes. They are super efficient with great communication. Jamee went above and beyond to make sure the clothes I needed for a meeting were not only there in time, but steamed! This team was a total lifesaver! Thank you!
Response from the owner:Thank you so much Rachel – so glad we were able to help. Best wishes to you.
Richard Harrington
Shannon was terrific, working under a challenging situation—conducting a long-distance Facetime inventory, working to clarify and classify a decidedly disorganized estate, overseeing careful packing of vintage concert posters and music memorabilia, as well as personal belongings going into storage after a long-time friend's move to a nursing home. She never made assumptions but checked with me as to identifications and such, and made sure everything was clearly catalogued. And she also made sure that when the materials were moved into the storage unit, they were organized for easy access. Lots of photos as well, to make things even clearer. An amazing job all around I'm truly thankful for her partnership in this difficult time.
Git Nahmens
Shannon and Helen did amazing! This place was so overwhelming and they tackled it no problem and seemed to have fun doing it too. It was super helpful and we now feel like we have an apartment (not a storage until) to live in.
Response from the owner:Thank you so much for the kind words! We’re so glad Shannon and Helen were able to help make the space feel more like a home and less like storage! We’ll be sure to pass along your wonderful feedback to them. 😊
Lisa Stark
I had a last minute need for someone to pack up and clear part of the items in my basement and Potomac Concierge was amazing. I called on a Friday. They had someone here on a Monday morning and it was done perfectly! I'd use them again in a heartbeat!
Response from the owner:Thank you so much for your kind review, Lisa! So glad we were able to assist you. Please reach out to us should you need our services again.
Jeff Bennett
I felt compelled to share my experience with one of your personal assistants, Sara Coles. Sara represented your client who wanted to purchase a hot tub. Sara interview our company as a possible choice for a high end Jacuzzi model. Her client, being very busy, leaned on Sara to manage the entire process from the researching through the delivery. We worked hand in hand with Sara to make sure the sales process for her client was smooth, on time and exactly everything her client had expected. I would recommend Sara to anyone looking for an assistant who is a proactive problem solver, highly organized and exceeds expectations. Thank you again Sara!
Response from the owner:Thank you for sharing your experience with Sara! We’re thrilled she exceeded expectations and ensured a seamless process. Your kind words mean so much—please don’t hesitate to reach out if we can assist in the future!
Terri Barger
We had a fantastic experience with Potomac Concierge’s unpacking services. Erika and Shannon were prompt, professional, friendly, and efficient. Highly, highly recommend!
Response from the owner:Thank you so much for the kind words! We’re thrilled to hear that you had such a positive experience with Erika and Shannon. They truly strive to provide excellent service, and it’s wonderful to know they made your unpacking process smooth and stress-free. We appreciate your recommendation and look forward to working with you again in the future!
Sarah Skofield
I hired Potomac Concierge to help my parents after they downsized from their home in NH and settled in a retirement community in MD. Helen did a wonderful job communicating what she accomplished after every meeting with my parents…from helping with online accounts, auto-pay set-up and scheduling, decluttering email & cancelling old accounts, to creating a shared family calendar and prioritizing tasks for my parents to complete, the dependable schedule we set up with Helen was invaluable in reassuring my brother and I, as we both live in other states. My parents loved working with her too 🙂 So happy I found this personal assistant service in the DC metro area!!
Response from the owner:Thank you so much for your kind words! We're so glad Helen was able to support your parents and bring peace of mind to you and your brother. It means a lot to know the schedule and support made a difference!
Bridget Bowers Maybud
Using Potomac Concierge Services has been a game changer and amazing for our family! They helped us prepare for a move to temporary locations in preparation for a house renovation. Robin and team were incredible/terrific/great! They helped us declutter our house before we moved, helped coordinate the move, helped pack and unpack into our new temporary spaces! They thought of all the details that I would have forgotten. And, they also supported during the stressful moments. This is the first week that I have not seen any of them in the past two and a half months and I miss them. They are all so pleasant, helpful and fun. We are going to use them when we move back into our house and will continue with them on an ongoing basis so we can stay organized. Thank you, thank you, thank you, Potomac Concierge!
Response from the owner:Dear Bridget, we are so glad we were able to help you and the family get moved and settled and look forward to getting you back into the new and improved house! You were a pleasure to work with – thank you.
Sabeth Siddique
Shannon, Rachel, Michelle all did an excellent job. Very thoughtful, easy to work with, and exceeded expectations with organizing, decluttering,and making our overall move back to our home a pleasant experience.
Response from the owner:Thank you so much for your kind words! We truly appreciate you taking the time to share your experience. I'll be sure to pass your compliments along to Shannon, Rachel, and Michelle—they will be thrilled to hear how much you appreciated their hard work. It means a great deal to us that they were able to make your move back home a smooth and pleasant experience. Thank you again for trusting Potomac Concierge. It was a pleasure working with you, and we look forward to helping you again whenever you need us!
Lisa Ann
I am so thankfully I was able to work with Jamee for 9 months last year as I was preparing to relocate to Massachusetts. I have a lot of stuff and it was a disorganized mess. Jamee was great to work with. She was very patient and non judgemental. We got so much done each visit! She helped me get rid of trash and donations. She hooked me up with green Drop in Friendship Heights and inspired me to do some donations even on days I was not working with her. I don't know how I could have handle getting ready for the move without her. Now that I am in Massachusetts, I wish I could find someone even 10% as great to help me get settled in. I highly recommend Potomac Concierge and especially Jamee to anyone.
Response from the owner:Hi Lisa, Thank you so much for your kind review. So glad Jamee was able to assist you with prior to relocating!
Amy Will
We hired Potomac Concierge to help pack several rooms before a major home renovation. Amelia, Shannon and the representative from the moving company were all incredible. They arrived right on time and were friendly, organized, thorough and accommodating. They finished in record time and we would absolutely use them again.
Response from the owner:Thank you so much for your kind review. So glad our team was able to assist you! Best of luck on your renovation!

 

What Is a Travel Concierge?

A travel concierge is more than just a booking agent. Think of us as your personal travel assistant, able to handle all aspects of travel logistics. In short, our job is to ensure your trip goes off without a hitch. Here’s what we can do for you:

  • Make travel arrangements: Booking flights, securing ground transportation, and managing schedules — it’s all in a day’s work for us. Whether you’re considering a cross-country flight or a train ride down the coast, we’ll find the most efficient options for your needs.
  • Book accommodations: Do you prefer a five-star hotel, a cozy bed-and-breakfast, or a vacation rental? We’ll make sure you rest comfortably wherever you stay.
  • Craft a travel itinerary: No more cramming everything into one day or missing out on must-see attractions you didn’t know about. We’ll design a personalized itinerary that balances iconic landmarks with hidden gems based on your interests.
  • Assist with pre-travel shopping and packing: Make sure you have everything you need with our expert shopping and packing assistance. From clothes and toiletries to accessories, we’ll ensure you have everything you need for a satisfying trip.
  • Provide everyday assistance: Last-minute changes? Lost luggage? Special requests? Our team is just a call away to address whatever comes up during your travels.
  • Coordinate business trips: Our corporate travel concierge services ensure all arrangements align perfectly with your schedule and goals. From transportation to meeting venues, we’ll handle the details so you can focus on work.

 

Benefits of a Travel Concierge

 

Here are some compelling reasons to work with a trip concierge rather than going it alone:

  • Save time: Wish you could skip the hours of research and planning required for a trip? With Potomac Concierge, you can. We take over these mundane tasks, giving you time to focus on work, family, or what to wear on your trip.
  • Get personalized service: Cookie-cutter trips aren’t our style. We listen to your preferences and priorities to craft an experience that’s uniquely yours. From adventurous excursions to tranquil retreats, it’s all about what makes you happy.
  • Eliminate stress: Coordinating transportation, accommodations, and activities can feel overwhelming. Let us do the heavy lifting to put your mind at ease.
  • Get help problem-solving: Travel isn’t always smooth sailing. Delayed flights, missed connections, and lost reservations are enough to make you panic. Luckily, we have the knowledge to troubleshoot on the spot, turning potential disasters into mere bumps in the road.

 

Why Choose Us for Travel Concierge Services?

 

Potomac Concierge is a women-owned business with over 20 years of experience. We pride ourselves on being dependable, honest, and reliable problem-solvers. Our mission is to help busy people and corporations in Washington, DC, Maryland, and Northern Virginia focus on what matters most while we take care of life’s to-do list.

Contact us today to speak with our specialists about your travel needs.

A 10-minute phone call can change your life!

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