Right Sizing for Your Home in the Washington, DC Metro Area

I had a last minute need for someone to pack up and clear part of the items in my basement and Potomac Concierge was amazing. I called on a Friday. They had someone here on a Monday morning and it was done perfectly! I'd use them again in a heartbeat!

Libby Kinkead and Potomac Concierge have truly created a process and built a team that simultaneously expedites, accelerates and humanizes moving from one home to another! Leading up to the move, Potomac Concierge specialist, Kim, became an essential part of my daily sorting / purging / packing process – frequently taking initiative to help me prioritize getting specific tasks completed (even running errands when needed). Move Day itself was an incredible experience of how productive and supportive a team of six people can be – with no one duplicating anyone else's work tasks. What Potomac Concierge did for me in one day, truly would have taken me 3-6 months without them! My new place already started to feel like home the first night I slept there (and Potomac Concierge even made up my bed in pre-selected fresh sheets!).

Joyce and Vicki saved us. We were mired in the sad and overwhelming task of emptying our mother’s home of its zillions of treasures to prep for estate and house sale. They kept us focused, assured, and on schedule. These ladies are hard workers, punctual, knowledgeable, confident and kind. Outstanding professionals who I will rehire soon to help with home projects. Many, many thanks to Potomac Concierge Services and to the Wash Post where we learned of them.

Coleen and Amelia were so delightful for to work with. They were on time, professional and very supportive on my helping me make sense of my move. They took their time to ensure my needs were met and I am definitely satisfied with their working. I highly recommend this company for anyone needing help with getting settled in to a new place or even organizing their current space!!!

Having Cheryl at Potomac Concierge Services as my post move concierge was a huge relief. She took care of everything from arranging for someone to sell items I didn't want, donation of clothing and furniture and disposing of the remaining "junk." She swept the house leaving it just as the buyers wanted for the final walk-through, and to boot she returned our Verizon equipment. Cheryl was available whenever I needed her, and best of all, I didn't have to worry about anything once I moved out. Thank you all so much. EB Bethesda

I am so grateful to Vicki for all of her hard work on my behalf. I’ve moved so many times. This was the best. She oversaw everything, and expedited so many steps, and made good decisions. I was absent from virtually the entire project, and completely confident in her management and trustworthiness. I hope I never have to move again, but if I do, I’ll definitely use this company.

Big shout out to Shannon for coordinating our move, packing, moving day and unpacking. She was on top of everything from start to finish. I highly recommend her and Potomac Concierge.

This is a fantastic service. Potomac Concierge has helped us with everything from setting up utilities, paying bills, ordering groceries, arranging doctor appointments, and managing my inbox. They are courteous and trustworthy. I highly recommend them to anyone who needs some extra help with managing day-to-day activities.

Absolutely incredible group of people. Help my father transition to a new facility, and made the process extremely easy and anxiety free.

I used Potomac Concierge to help dissolve an estate and prepare the property for sale. Their efficient and caring management of the many logistics, as well as great attention to details I would not have thought of, was invaluable to my family during a very difficult time. All recommended service providers, movers and contractors were also first rate. I recommend the Potomac Concierge team very highly and hope to be able use their services again under more pleasant circumstances.

I have been receiving services from Potomac Concierge now for a year. I have been completely satisfied. Janet has been working with me and has been terrific. She has helped me with my home office support and organization and with cleaning out/reorganizing several closets. She is always on time, tuned in and responsive to my needs and wishes, efficient — and we get a huge amount of things done!

Potomac Concierge (Vicki and Coleen) helped me with a complex down-sizing/organization project. They were absolutely incredible in creating a plan, sorting, packing, storing, labeling etc, items from disorganization to full accessible organization. I was amazed and so grateful. They actually do the work instead of just giving suggestions; they solve problems instead of pondering; they stayed focused and got the job done far beyond my expectations. And they are delightful to work with! I highly recommend. PCS!

The ladies of Potomac Concierge were a godsend. We moved to our new house in McLean with two little kids running around and no help, overwhelmed with the prospect of unpacking. Aida and her colleagues not only unpacked everything – from the children's toys, kitchen stuff, bathroom stuff… everything – but they organized it all an a super logical and efficient way. They even helped us get rid of boxes and did other little things to make the moving experience as painless as possible. We are so grateful. We would use their services again in a heartbeat.

I recently used Potomac Concierge to help us with a move to a bigger home – they were wonderful from start to finish! Huge thank you to Shannon and Tricia for helping us get moved, unpacked, and organized so quickly and smoothly! Will definitely be using for future moving and organizing needs.

What a great experience! I had Kelly and Marley help me with unpacking and putting things away in my new apartment right after a move in, including setting up the kitchen and master bedroom, among other tasks. They were terrific–experts at what they do, and very kind and patient with me during a very challenging moving week. I learned some great things from them about how to make my new space work best for me. I would not hesitate to work with Potomac Concierge on other home space planning projects and I recommend them highly!

I am so thankfully I was able to work with Jamee for 9 months last year as I was preparing to relocate to Massachusetts. I have a lot of stuff and it was a disorganized mess. Jamee was great to work with. She was very patient and non judgemental. We got so much done each visit! She helped me get rid of trash and donations. She hooked me up with green Drop in Friendship Heights and inspired me to do some donations even on days I was not working with her. I don't know how I could have handle getting ready for the move without her. Now that I am in Massachusetts, I wish I could find someone even 10% as great to help me get settled in. I highly recommend Potomac Concierge and especially Jamee to anyone.

As a Moving Consultant, I have done more than a few moves in concert with Potomac Concierge. I typically work with Libby and Aida and they never…

We hired Potomac Concierge to help pack several rooms before a major home renovation. Amelia, Shannon and the representative from the moving company were all incredible. They arrived right on time and were friendly, organized, thorough and accommodating. They finished in record time and we would absolutely use them again.

Lauren Labrada inspects our home while we are in Florida. She is timely, professional, courteous, and most helpful. A real asset.

Vicki was amazing. We live out of town and needed to close up a rental apartment in MD without traveling because of COVID. Vicki had assisted us last year when we moved out a townhouse and into this apartment. She is so efficient and detail oriented that the job went flawlessly. We were on FaceTime and I could tell her what was to be donated, what was going to a storage unit, etc. She meticulously labeled all of the boxes so when I can get to the storage unit I will know where everything is. As we worked together she reminded me of the Energizer bunny!!!!! She is also a wonderful person who makes it obviously that she loves what she does. Potomac Concierge is also a pleasure to work with. They are responsive and extremely professional. I would recommend them to anyone in need of this service. I will always be grateful that they were able to help us make this transition at what is obviously a difficult time!!!!!

Potomac Concierge did a beautiful job this summer on the substantial renovation of my condominium in Adams Morgan. I live a three-hour drive from Washington, and I literally could not have done it without them. Actually, they did it all and I was left with the fun part of picking out styles and colors. The work on my condo was extensive – updating a bathroom (new vanity, flooring, drywall repair, etc.), bead board and new flooring in the utility area, a new garbage disposal, oriental rug cleaning, new windows with new granite sills, and 15 years' worth (!) of handyman jobs. Because Potomac Concierge is a group of intelligent self-starters, I really could (and did) leave everything to them. After one personal meeting to discuss my "wish list", communication was by email at my convenience. The stress of renovation, in my opinion, is due to difficulty in scheduling and quality control issues. All of this was borne by Potomac Concierge. I told them that when I saw the finished project, I felt like the women on HGTV who start crying at the "reveal". I do not write reviews, as a rule, but because I found Potomac Concierge on the internet, and took a leap of faith, I feel a responsibility to anyone else out there who is looking for help. You cannot go wrong if you hire them!

I called Potomac concierge when my office and life was a mess. Very busy.I was embarrassed to have someone look at it. I got an angel from Potomac Concierge and she came in and helped me organize my office. They have outstanding staff who very professional and caring. Best decision and work every penny!

We have had such a wonderful experience working with Potomac Concierge helping us to check off those random to-do's we never quite get to. There is no task they can't tackle and everything is always done is such a professional and timely manner.

I used Potomac Concierge for my recent move from MD to NC. I am very pleased with their service. From arranging a mover to getting my condo cleaned out, everything went smoothly. I highly recommend them.

I had the Power of Attorney for a retired Foreign Service Officer who had been living in a retirement home for the last seven years. He owned a lovely one-bedroom apartment in Georgetown which had remained empty during that time. Since I worked full-time and travelled frequently, I did not have the time to clean out the apartment and prepare it for sale. I hired Potomac Concierge, and specifically, Janet, to prepare the apartment for sale by removing all the furniture, clothes, books, and anything of value and then staging it. Janet and her colleagues cleaned the apartment, arranged for auctioning the valuable pieces, replaced the carpeting with hardwood floors, repaired the windows, arranged for painting of the entire apartment, and arranged for distribution and donation of remaining items to the proper organizations. They also cleaned and removed all items in the storage room. All of this was accomplished within a month with very few calls to me. The staff, and particularly Janet, did an outstanding job. They are very professional, have access to good contractors, and removed a terrific burden from me.