Upsizing Your Home in the Washington, DC Metro Area

Discover Why Our Clients Love Us

read more reviews

Excellent

4.9

Kgosi Sargeant

Potomac Concierge did a wonderful job preparing gifts tailored to the recipients when I enlisted their service. Keep up the good work!!!

Response from the owner:Thank you so much for your kind words! We’re so glad to hear the gifts were a hit—it was a pleasure putting them together with your recipients in mind. We truly appreciate your support and look forward to helping you again anytime!

Richard Harrington

Shannon was terrific, working under a challenging situation—conducting a long-distance Facetime inventory, working to clarify and classify a decidedly disorganized estate, overseeing careful packing of vintage concert posters and music memorabilia, as well as personal belongings going into storage after a long-time friend's move to a nursing home. She never made assumptions but checked with me as to identifications and such, and made sure everything was clearly catalogued. And she also made sure that when the materials were moved into the storage unit, they were organized for easy access. Lots of photos as well, to make things even clearer. An amazing job all around I'm truly thankful for her partnership in this difficult time.

Natasza O.

What a professional business! If I could, I'd totally give them 5 more stars! Aida, was my last call. I was in quite a pickle. And had been phoning people…

Patrick Ronan

Prior to the COVID pandemic, I commuted to Washington, D.C. each week for work. Since March 2019, my business travel has been limited, but I continue to maintain an apartment in D.C. I've had the pleasure to work with Kelly W., as she has managed cable/WiFi installation, furniture delivery, coordinating the delivery of packages, etc. She is friendly and professional, and flawlessly manages any task, no matter how complex. Kelly W. has taken a big source of stress out of my life and comes with my highest recommendation.

Response from the owner:Thank you very much Patrick. It is a pleasure to work with you and we look forward to continuing to help in every way we can.

Nick Freshman

Absolutely incredible group of people. Help my father transition to a new facility, and made the process extremely easy and anxiety free.

Response from the owner:Thank you so much for your kind words. We're so glad we could help make your father's transition easier and less stressful. Wishing him all the best!

Jeanne Theis (JTinNoVA)

I was helping a friend move, and Potomac Concierge Services was there to unpack. Vanessa, Kelly, and Kristen were fantastic. They are organized, diligent, and incredibly hard-working. And on top of that, they are fun and kind and just a pleasure to be around. I can't imagine this move without their help. Highly recommend.

Y B.

Potomac Concierge is the best service provider in this industry in the DMV, hands down. I was gifted a PC service following a work promotion years ago by a…

Rachel Bernhard

Vicki with Potomac Concierge was amazing! She did an incredible job helping to tweak and organize our closet, and it looks so neat and beautiful. We have worked with Potomac Concierge in the past when we moved and needed help with unpacking and organizing and are always pleased with the team.

Response from the owner:Hi Rachel. We are so glad that Vicki could help give your closet a makeover! Thank you for once again trusting Potomac Concierge to help keep you organized.

Bridget Bowers Maybud

Using Potomac Concierge Services has been a game changer and amazing for our family! They helped us prepare for a move to temporary locations in preparation for a house renovation. Robin and team were incredible/terrific/great! They helped us declutter our house before we moved, helped coordinate the move, helped pack and unpack into our new temporary spaces! They thought of all the details that I would have forgotten. And, they also supported during the stressful moments. This is the first week that I have not seen any of them in the past two and a half months and I miss them. They are all so pleasant, helpful and fun. We are going to use them when we move back into our house and will continue with them on an ongoing basis so we can stay organized. Thank you, thank you, thank you, Potomac Concierge!

Response from the owner:Dear Bridget, we are so glad we were able to help you and the family get moved and settled and look forward to getting you back into the new and improved house! You were a pleasure to work with – thank you.

Lisa Stark

I had a last minute need for someone to pack up and clear part of the items in my basement and Potomac Concierge was amazing. I called on a Friday. They had someone here on a Monday morning and it was done perfectly! I'd use them again in a heartbeat!

Response from the owner:Thank you so much for your kind review, Lisa! So glad we were able to assist you. Please reach out to us should you need our services again.

K P

Shannon and Tricia were wonderful and helped our parents get settled in their new place. Thank you!

Response from the owner:Thank you so much! We’re so glad Shannon and Tricia could make the transition smooth and stress-free.

Michael Barth

Dear Aida– Now that Marilyn and I have had a chance to settle in, I wanted to express our enormous satisfaction with the work of Potomac Concierge. Simply put, Kristin, Kelley, and Jamee made the move from our 50 year, four-story home to an apartment possible. Kristin and her team had a quick solution to any problem. You, your partner, and another showed up when deadlines were getting tight. In addition to great competence, all of the Potomac Concierge people had a smile and were delightful to be with. The downsizing/move process was not fun; Potomac Concierge made it happen and helped us to survive. I would recommend Potomac Concierge unreservedly. Thanks and Best Michael Barth

Response from the owner:Dear Micheal, thank you for providing such a great review! It was a pleasure to assist both you and Marilyn. We were so happy to help get you settled into your new home. Wishing you all the best.

Judy Bishop

I had quite a lot of travel during and after Thanksgiving, and needed some support with holiday decor. Kelly and Kristin truly made this Christmas the best ever. This duo is remarkable. They unloaded and opened all of the decorations (after marking them according to rooms last year) and did an amazing job helping me make everything beautiful. They wrapped presents like they should appear in the next Nutcracker. Positive, productive, professional and punctual; I love everything they created and every effort they made. When they come to my home, I know it will be lovelier when they go. I could not be more appreciate and grateful for this team!

Response from the owner:Judy, thank you very much for taking the time to write this review. We are so happy that Kristin and Kelly were able to provide you with such excellent service!

Debbie

There is much to say, so to keep it short… Shannon with Potomac Concierge is excellent! She is professional, kind, on time, gets the job DONE and offers no judgment. Thank you, Shannon! Lauren in the office is responsive, knowledgeable and kind as well! I highly recommend PC and if you want a trusted service professional, Shannon is the way to go!

Response from the owner:Thank you so much for the kind words! We’re so glad to hear you’ve had such a positive experience. Shannon is truly amazing, and we’re lucky to have her on the team! I’ll be sure to share your feedback with her—it will mean a lot. And thank you for the shout-out as well—it’s always a pleasure supporting you. We really appreciate the recommendation! – Lauren & The Potomac Concierge Team

Aisha W.

I worked with Potomac Concierge in November 2019. I was moving with my toddler son from a 3-bedroom apartment in Bethesda to a house in Friendship heights….

Ellen S

Erika from Potomac Concierge Services was a fantastic help in organizing my craft room. She was delightful to work with and had great ideas about what to do and how to do it. Five stars!

Response from the owner:Hi Ellen, thank you so much for your kind review. So glad Erika was able to assist you! Please don't hesitate to reach out should you need our services again.

Michelle Belliveau

It was a pleasure to work with Amelia and her team at Potomac Concierge! They did a beautiful job organizing various bookcases as well as three large walk-in closets at the Ritz Residence. I would definitely recommend them to any of my clients!

Response from the owner:Hi Michelle, thank you so much for your review! We are so happy our team was able to assist you. Please don't hesitate to reach out should you ever need our services again.

Laura Mack

Libby, Shannon and Claire helped me move with very little notice. I thought I could do everything myself, but got too busy with work. They had less than two weeks notice and made it happen. Not only am I unpacked, but all of the boxes are gone and my kitchen is better organized than if I had done it myself. They are extremely professional and pleasant to work with and would definitely use them again!!! I’ve never felt in better hands.

Response from the owner:Thank you Laura – it was such a pleasure working with you. You were so well organized and pleasant, the time flew by. Happy to help any time.

Glen Kruglak

Lauren Labrada inspects our home while we are in Florida. She is timely, professional, courteous, and most helpful. A real asset.

Response from the owner:Thank you very much for your review. It is our pleasure to assist you and we look forward to helping for more years to come.

Taylohr Richardson

Coleen and Amelia were so delightful for to work with. They were on time, professional and very supportive on my helping me make sense of my move. They took their time to ensure my needs were met and I am definitely satisfied with their working. I highly recommend this company for anyone needing help with getting settled in to a new place or even organizing their current space!!!

Response from the owner:Hi Taylohr. Thank you for your review. It was a real pleasure working with you, and helping to get you unpacked, organized and all settled into your new home.

Sabeth Siddique

Shannon, Rachel, Michelle all did an excellent job. Very thoughtful, easy to work with, and exceeded expectations with organizing, decluttering,and making our overall move back to our home a pleasant experience.

Response from the owner:Thank you so much for your kind words! We truly appreciate you taking the time to share your experience. I'll be sure to pass your compliments along to Shannon, Rachel, and Michelle—they will be thrilled to hear how much you appreciated their hard work. It means a great deal to us that they were able to make your move back home a smooth and pleasant experience. Thank you again for trusting Potomac Concierge. It was a pleasure working with you, and we look forward to helping you again whenever you need us!

Bee Barnett

Well, it finally happened: A big move forced me to deal with my storage unit! I had a mix of *stuff* ranging from old furniture to art supplies–my own items and my late mother's–and it was nearly impossible to make a dent on my own. Between Jennifer's truly outstanding organizational skills and the help of a small crew to move heavy items (and remove the things I needed to part with), my 10×22' nightmare became a manageable space in three hours! I would go so far as to say that it was a genuinely fun morning–which is especially impressive given the sheer emotional weight of going through a parent's personal effects. I cannot possibly say enough good things about Jennifer's mix of practical skills and personal sensitivity. I recommend Potomac Concierge without hesitation–personable and professional!

Response from the owner:Thank you so much for sharing this! We’re so glad Jennifer and the team could make the process easier for you. It means a lot that you trusted Potomac Concierge, and we’re here whenever you need us!

Amy Will

We hired Potomac Concierge to help pack several rooms before a major home renovation. Amelia, Shannon and the representative from the moving company were all incredible. They arrived right on time and were friendly, organized, thorough and accommodating. They finished in record time and we would absolutely use them again.

Response from the owner:Thank you so much for your kind review. So glad our team was able to assist you! Best of luck on your renovation!

Samuel Zipp

Potomac Concierge recently helped us move my father out of his home of more than a half-century and across the country to a senior living community. This was, as you can imagine, a complex and stressful undertaking, and they handled it all with patience, experitse, and thoughtfulness. Libby was very effective in getting the project off the ground–setting expectations, understanding our needs, getting to grips with the particular situation. This took a bit, but once we were going she found the right solutions to our situation. In particular she assigned Dana to our case. I can't recommend her highly enough. We literally could not have done it without her. She went out of her way to make this easier for my father, and for the rest of us, who live relatively far away. She made a difficult process seem almost simple–a model of organization, clarity, and empathy for us in a hard transition for all of us. Thanks to Dana, to Libby, and to Lauren for making this work. We appreciate it!

Response from the owner:Thank you so much for taking the time to share this thoughtful review. We know how emotional and overwhelming a transition like this can be, especially after so many years in one home, and it means a lot to hear that our team was able to make the process easier for your father and for your family. It was truly our pleasure to help you through this transition, and we’re grateful for your trust in us. Please don’t hesitate to reach out if you or your father need anything moving forward.

Terri Barger

We had a fantastic experience with Potomac Concierge’s unpacking services. Erika and Shannon were prompt, professional, friendly, and efficient. Highly, highly recommend!

Response from the owner:Thank you so much for the kind words! We’re thrilled to hear that you had such a positive experience with Erika and Shannon. They truly strive to provide excellent service, and it’s wonderful to know they made your unpacking process smooth and stress-free. We appreciate your recommendation and look forward to working with you again in the future!

Who Upsizing Is For (And When It Makes Sense)

Upsizing your home is often about more than square footage. It is about improving how you live, work, and function day to day. In the Washington, DC Metro Area, many of our clients choose to upsize when their current home no longer supports their lifestyle, schedule, or long-term plans.

Upsizing may be the right choice if you are:

• Growing your family and need additional bedrooms, storage, or functional living areas
• A busy professional or executive upgrading to a home that better reflects your current stage of life
• Moving from an apartment or townhome into a single-family residence
• Purchasing a long-term or “forever” home and want it set up correctly from the start
• Seeking more privacy, dedicated work-from-home space, or room to host family and guests

While a larger home offers new opportunities, it also introduces more decisions, more logistics, and more complexity. Without proper planning, upsizing can quickly feel overwhelming instead of exciting.

That is where Potomac Concierge comes in. We help our clients approach upsizing with structure, clarity, and organization, ensuring that the transition into a larger home is thoughtful, efficient, and stress-reduced from the very beginning.

Upsizing should feel like a step forward, not a burden. Our role is to help you make the most of your new space while protecting your time and peace of mind.