Home Management Services in Maryland, DC & Northern Virginia

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Excellent
4.9
Thomas Welsh
Big shout out to Shannon for coordinating our move, packing, moving day and unpacking. She was on top of everything from start to finish. I highly recommend her and Potomac Concierge.
Response from the owner:Thank you so much! We’re so glad everything went well, and we’ll be sure to pass this along to Shannon , she’ll love hearing it. We appreciate your recommendation!
James Blume
For our move we engaged Potomac Concierge to help us stage our home for potential buyers and packing our possessions. Since we are moving from a four-bedroom house to a two-bedroom apartment, we had to downsize which meant de-cluttering some of our possessions. Someone said that the top three stressful events in a life are death, divorce, and moving. The Potomac Concierge team did a fabulous job at every stage of our move. They were competent, professional, efficient, and knowledgeable and, in addition reduced our stress to a very manageable level. They quickly identified those possessions that were not to be shown to potential buyers and those that we should consider discarding but showed sensitivity to our emotional attachments to some items. When it came time to packing, the team quickly and thoroughly did it, including labeling the boxes so we could find where our possessions were after we arrived at our new residence. We do not know how we could have so successfully moved without the support of Potomac Concierge and highly recommend using them for any relocation
Response from the owner:Thank you very much Sara. We are happy we were able to make the process easier for you. Our best wishes to you in your new home.
Hilary Anthony
I can’t say enough good things about Potomac Concierge! I reached out to Aida about help with a big move (two houses into one) and she replied immediately. Her team took care of coordinating with the movers, handling no parking signs and ALLLLL the packing and unpacking. (They even did thoughtful things, such as reach out to neighbors.) I can’t tell you what a relief it is to be moved in and have every box out of the house within 24 hours – and to have everything thoughtfully organized and put away. To top it off, everyone was incredibly nice and friendly, even towards our nosy pets 🙂 Hire Potomac Concierge!
E L.
Potomac Concierge saved me following my father's death. Professional, timely, cooperative, and considerate, they managed to de -clutter, sort through,…
Samuel Zipp
Potomac Concierge recently helped us move my father out of his home of more than a half-century and across the country to a senior living community. This was, as you can imagine, a complex and stressful undertaking, and they handled it all with patience, experitse, and thoughtfulness. Libby was very effective in getting the project off the ground–setting expectations, understanding our needs, getting to grips with the particular situation. This took a bit, but once we were going she found the right solutions to our situation. In particular she assigned Dana to our case. I can't recommend her highly enough. We literally could not have done it without her. She went out of her way to make this easier for my father, and for the rest of us, who live relatively far away. She made a difficult process seem almost simple–a model of organization, clarity, and empathy for us in a hard transition for all of us. Thanks to Dana, to Libby, and to Lauren for making this work. We appreciate it!
Response from the owner:Thank you so much for taking the time to share this thoughtful review. We know how emotional and overwhelming a transition like this can be, especially after so many years in one home, and it means a lot to hear that our team was able to make the process easier for your father and for your family. It was truly our pleasure to help you through this transition, and we’re grateful for your trust in us. Please don’t hesitate to reach out if you or your father need anything moving forward.
Richard Harrington
Shannon was terrific, working under a challenging situation—conducting a long-distance Facetime inventory, working to clarify and classify a decidedly disorganized estate, overseeing careful packing of vintage concert posters and music memorabilia, as well as personal belongings going into storage after a long-time friend's move to a nursing home. She never made assumptions but checked with me as to identifications and such, and made sure everything was clearly catalogued. And she also made sure that when the materials were moved into the storage unit, they were organized for easy access. Lots of photos as well, to make things even clearer. An amazing job all around I'm truly thankful for her partnership in this difficult time.
Bee Barnett
Well, it finally happened: A big move forced me to deal with my storage unit! I had a mix of *stuff* ranging from old furniture to art supplies–my own items and my late mother's–and it was nearly impossible to make a dent on my own. Between Jennifer's truly outstanding organizational skills and the help of a small crew to move heavy items (and remove the things I needed to part with), my 10×22' nightmare became a manageable space in three hours! I would go so far as to say that it was a genuinely fun morning–which is especially impressive given the sheer emotional weight of going through a parent's personal effects. I cannot possibly say enough good things about Jennifer's mix of practical skills and personal sensitivity. I recommend Potomac Concierge without hesitation–personable and professional!
Response from the owner:Thank you so much for sharing this! We’re so glad Jennifer and the team could make the process easier for you. It means a lot that you trusted Potomac Concierge, and we’re here whenever you need us!
Jill Zuckman
Simply the best. We couldn’t be happier with all the support we got from Potomac Concierge. When you need help, these are the pros.
Debbie
There is much to say, so to keep it short… Shannon with Potomac Concierge is excellent! She is professional, kind, on time, gets the job DONE and offers no judgment. Thank you, Shannon! Lauren in the office is responsive, knowledgeable and kind as well! I highly recommend PC and if you want a trusted service professional, Shannon is the way to go!
Response from the owner:Thank you so much for the kind words! We’re so glad to hear you’ve had such a positive experience. Shannon is truly amazing, and we’re lucky to have her on the team! I’ll be sure to share your feedback with her—it will mean a lot. And thank you for the shout-out as well—it’s always a pleasure supporting you. We really appreciate the recommendation! – Lauren & The Potomac Concierge Team
Taylohr Richardson
Coleen and Amelia were so delightful for to work with. They were on time, professional and very supportive on my helping me make sense of my move. They took their time to ensure my needs were met and I am definitely satisfied with their working. I highly recommend this company for anyone needing help with getting settled in to a new place or even organizing their current space!!!
Response from the owner:Hi Taylohr. Thank you for your review. It was a real pleasure working with you, and helping to get you unpacked, organized and all settled into your new home.
Diann Heine
Libby was the Manager in getting a house ready for the market. It had been lived in for about 50 years and needed a variety of services. She had an amazing team of workmen and was able to empty the home, fix several items and make it look refreshed. All with quick response and professionalism. Very impressive work.
Response from the owner:Thank you Diann – it was a pleasure to work with you. It is always nice to be on the same page and work with someone so professional and pleasant.
TheBisho84
This is an excellent business! They provide an outstanding service! Aida is very professional; she provided me with a very accurate estimate of the work to be done at my place at the outset. She is also very pleasant and responds swiftly to any inquiries. Coleen and Amelia helped me unpack and sort my stuff after I moved to a new apartment. Both ladies are classy, fast and efficient and they also have a great taste! They took the stress out of moving out for me! Bishr A.
Response from the owner:Thank you Bishr for your very kind words.. We were so happy to take the stress out of your move, and get you unpacked and settled into your new home. Best wishes.
Katherine Myer
Vanessa, Kelly, and Kristen were absolutely outstanding. In addition to their excellent service and skills, I felt incredibly supported by them during a difficult time. You can hire anyone to unpack boxes, but they brought such skill, thought, and care to the organizing process. By the end of the day, the rental house was feeling like a home for my family, all thanks to them. They were truly a joy to work with, and I would hire them again in a heartbeat.
Response from the owner:Thank you very much, Katherine! We are so happy we were able to make the process easier for you. Wishing you all the best.
Brittany Griffin
I cannot recommend Potomac Concierge highly enough. We hired them to help organize our kitchen in our new home and Rachel and Michelle were an absolute dream team. They worked efficiently and asked really smart questions to help me figure out where things should go in our unusually shaped space. By the time they left, we were easily 80% done with our kitchen and I'm already scoping out new projects to hire them for again. If you're thinking about working with Potomac Concierge — don't hesitate!!
Carol Moore
I am so very grateful to have had the opportunity to work with Libby Kinkead. She is extremely knowledgeable, professional, helpful, inspiring, and kind-hearted! When you work with Libby, you are immediately put at ease by her relaxed, down-to-earth approach. At the same time, she's highly energetic and motivating. The truth is I've read a lot about getting organized (which is a whole lot easier than actually being organized!) But after a recent class with Libby, I shifted into "get it done" mode. She gave me the boost I needed to take care of my clutter without judgment! Here are just a few of the gems that she shared that have made a huge difference for me: "Decluttering is not stuff shifting." (I didn't even realize I was doing this!) "There is a difference between something being useful and actually using it." And this one really hit home: "Clinging to the past makes it hard to move forward." Thanks to Libby's wise guidance and enthusiastic support, I am moving forward!
Response from the owner:Thank you very much Carol. It was a pleasure to work with you. It is great to hear I was able to help. Good luck to you and the class and just let me know if you need any further encouragement. Libby
Susan Sandler
What a great experience! I had Kelly and Marley help me with unpacking and putting things away in my new apartment right after a move in, including setting up the kitchen and master bedroom, among other tasks. They were terrific–experts at what they do, and very kind and patient with me during a very challenging moving week. I learned some great things from them about how to make my new space work best for me. I would not hesitate to work with Potomac Concierge on other home space planning projects and I recommend them highly!
Response from the owner:Thank you Susan. We are pleased we could take some of the stress out of your move, and get you all settled into your new home. We wish you all the best, and are always available should you need further help organizing or maximizing other space and storage.
Rachel Bernhard
Vicki with Potomac Concierge was amazing! She did an incredible job helping to tweak and organize our closet, and it looks so neat and beautiful. We have worked with Potomac Concierge in the past when we moved and needed help with unpacking and organizing and are always pleased with the team.
Response from the owner:Hi Rachel. We are so glad that Vicki could help give your closet a makeover! Thank you for once again trusting Potomac Concierge to help keep you organized.
Ann Murphy – NOAA Federal
We highly recommend Potomac Concierge – a top notch business!!! Last year, we sold our home in McLean, VA and prepared to rent locally. A friend recommended Potomac Concierge and we worked with Aida Middel during a time of unknowns– where we would move, what we would do… Aida was helpful in suggesting what we needed at the rental… what could be stored, and what we should not keep. She was professional, cooperative, and considerate as we sifted through belongings making decisions. We appreciated suggestions vs. being asked what to do. She helped with packing and even with marking furniture placement when we found a rental. She also recommended a professional moving company, JK moving. A year later, we prepared to move out of state. We call on Aida and PC and we were grateful and fortunate to work with Jamee Whittan. Jamee is fantastic! We immediately connected on what needed to be done and, again, Jamee did not wait for guidance – she assessed the situation after a walk-through and formed a “game plan!” This efficiency reduced the stress enough so that I felt at ease to focus on work and other tasks. Jamee was very friendly and patient and listened as we sorted through the priorities and next steps. She remembered details of our schedule (including packing for my husband who was taking boxes to FL in advance of JK moving). Jamee was very helpful in setting the schedule for future visits. Once she had a schedule conflict and she immediately arranged for Kristen O’Brien to help. I appreciated that since I had blocked the time in advance. Kristen was equally friendly, efficient, professional, and patient!!!. I called for help during a very busy time but PC went “the extra mile!” It was a pleasure to work with Jamee and Kristen and I trusted them both. We simply didn't have enough time to coordinate all aspects of the move AND continue to work – and we were grateful that Aida, Jamee, and Kristen stepped in to help. We appreciated their patience and kind approach to an otherwise stressful situation. We still felt stress related to the move, but not with Jamee and Kristen! I assumed I would help with packing (!) but they had confidence in their approach and took initiative to get things done, leaving me to work on other tasks. They communicated well during the process to ensure we were always on the same page. They were both so very easy to get along with and they managed to get so much done each day while creating a calm environment. Truly 5-star service!
Lisa Ann
I am so thankfully I was able to work with Jamee for 9 months last year as I was preparing to relocate to Massachusetts. I have a lot of stuff and it was a disorganized mess. Jamee was great to work with. She was very patient and non judgemental. We got so much done each visit! She helped me get rid of trash and donations. She hooked me up with green Drop in Friendship Heights and inspired me to do some donations even on days I was not working with her. I don't know how I could have handle getting ready for the move without her. Now that I am in Massachusetts, I wish I could find someone even 10% as great to help me get settled in. I highly recommend Potomac Concierge and especially Jamee to anyone.
Response from the owner:Hi Lisa, Thank you so much for your kind review. So glad Jamee was able to assist you with prior to relocating!
Jeff Bennett
I felt compelled to share my experience with one of your personal assistants, Sara Coles. Sara represented your client who wanted to purchase a hot tub. Sara interview our company as a possible choice for a high end Jacuzzi model. Her client, being very busy, leaned on Sara to manage the entire process from the researching through the delivery. We worked hand in hand with Sara to make sure the sales process for her client was smooth, on time and exactly everything her client had expected. I would recommend Sara to anyone looking for an assistant who is a proactive problem solver, highly organized and exceeds expectations. Thank you again Sara!
Response from the owner:Thank you for sharing your experience with Sara! We’re thrilled she exceeded expectations and ensured a seamless process. Your kind words mean so much—please don’t hesitate to reach out if we can assist in the future!
Natasza O.
What a professional business! If I could, I'd totally give them 5 more stars! Aida, was my last call. I was in quite a pickle. And had been phoning people…
Helena Cubas
Made everything run so smoothly for my wedding, really appreciated having her there that day!
Response from the owner:We were so happy to be able to help you on your special day! Wishing you all the best!
Nick Freshman
Absolutely incredible group of people. Help my father transition to a new facility, and made the process extremely easy and anxiety free.
Response from the owner:Thank you so much for your kind words. We're so glad we could help make your father's transition easier and less stressful. Wishing him all the best!
Patrick Ronan
Prior to the COVID pandemic, I commuted to Washington, D.C. each week for work. Since March 2019, my business travel has been limited, but I continue to maintain an apartment in D.C. I've had the pleasure to work with Kelly W., as she has managed cable/WiFi installation, furniture delivery, coordinating the delivery of packages, etc. She is friendly and professional, and flawlessly manages any task, no matter how complex. Kelly W. has taken a big source of stress out of my life and comes with my highest recommendation.
Response from the owner:Thank you very much Patrick. It is a pleasure to work with you and we look forward to continuing to help in every way we can.
Rachel Teel
Highly recommend Potomac Concierge! Called to see about same day errand runs while I was in the DC area for business. Libby was so helpful and set everything up over the phone in minutes. They are super efficient with great communication. Jamee went above and beyond to make sure the clothes I needed for a meeting were not only there in time, but steamed! This team was a total lifesaver! Thank you!
Response from the owner:Thank you so much Rachel – so glad we were able to help. Best wishes to you.

Managing your home is a time-consuming task that can place untold demands on valuable time and resources better spent enjoying the lifestyle you’ve worked so hard to achieve. Since 2005, Potomac Concierge has been providing our exceptional clientele with professional, discreet assistance with every aspect of home management, and we welcome the opportunity to do the same for you.

We can take over all aspects of home management, including home upkeep, scheduling necessary contractors, and organization, to name a few. Our services can keep your household running smoothly year-round, no matter what is on your to-do list.

Our exclusive array of services is further enhanced by the personnel we employ, opting to hire only the most dedicated, competent associates with an eye for detail and the highest customer service standards. We can manage vendors of your choosing as well as vendors handpicked by our staff. The vendors we offer are chosen based on their level of skill, compassion, professionalism, and discretion, and they are thoroughly vetted to ensure the safety and privacy of our valued clients.

Take the first step in taking back your free time. To learn more about home management services in the DC metro area, contact us online or call (240) 200-4824 today!

Our Home Management Services

Our ultimate goal is to make a positive impact on the lives of those we serve. Our white-glove service is designed to not only provide our clients with peace of mind, knowing their homes are being run effectively and efficiently, but with the exceptional level of service they deserve.

From your first consultation phone call with Potomac Concierge, we get to work for you, taking the time to learn your needs, preferences, and lifestyle. From there, our accomplished team of experts will formulate a plan to meet those needs, freeing up valuable time for you to make the most of the life you deserve.

The following examples highlight just a few of the elite services we have provided our clients in the past:

We offer home remodel management service to make your remodel or renovation less stressful. We will be there while work is being completed, being your eyes, ears, and problem-solver on the ground.

Contractor management

Contractor management

We’ve been taken on by countless clients to keep track of and manage all home contractors, including HVAC, landscaping, remodeling, appliance installation, and more.

In order to focus on their personal and professional commitments, a number of families have opted to leave the inventory, shopping, and stocking of groceries up to us, ensuring their kitchens are fully stocked at all times.

With an unparalleled attention to detail, one of our associates composed a maintenance manual for a client who was looking for a way to keep on top of routine demands. We have also performed maintenance visits, where we visit the home to check on upkeep and make any necessary appointments or alterations.

Household document compilation

Household document compilation

One of our organization specialists created a household maintenance binder, including researching and replacing misplaced or lost documents, for a client looking for the best way to keep track of all home warranties, appliance manuals, and instruction booklets. We have even created a personalized home maintenance manual with vendor contact numbers and appliance makes, models, and serial numbers for easy reference.

Disaster recovery

Disaster recovery

During a routine house check while a client was out of town, a member of our team discovered a water pipe had burst, causing significant flooding. We assembled a trusted team of experts to repair and restore the home to our client’s exacting standards, completing the project in time for their return.

Frequently Asked Questions

Every home remodeling project is different. Once we have our first meeting with you, we will be able to determine an accurate timeline for your home remodel project. At Potomac Concierge, we take the stress out of the equation, ensuring everything is finished in a timely fashion. 

This process includes:

  • Decluttering your home
  • Meeting with contractors
  • Helping with alternative living arrangements
  • Working with movers
  • Researching storage options

Potomac Concierge has many resources and can find contractors for you. They can find licensed and certified contractors for:

  • Electrical
  • Plumbing
  • HVAC
  • Pest control
  • And more!

Disaster damage can take many forms ranging from broken windows to water damage. Our team of experts can make the necessary steps toward hiring and scheduling repair and help restore your home. We will also hire tree removal experts and generator maintenance specialists if necessary.

Our accomplished team of experts can help fulfill all your home management needs with no request too big, too small, or too complex. From remodel management to shopping for and managing a new appliance installation, Potomac Concierge will provide you with an exceptional level of service, striving to exceed all your expectations.

A 10-minute phone call can change your life!

Call now: (240) 200-4824

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